Compare Freshsales vs Freshdesk vs Intellifluence

Do you already use CRM software at work?

418 products to compare

You May Also Like

Featured products that are similar to the ones you selected below.

Freshsales

 698 ratings CRM
View Listing View Listing View Listing

Crozscore

93%
what is this?

Crozscore

89%
what is this?
interest rising

Crozscore

82%
what is this?
interest rising
Freshsales screenshot view 4 more Freshdesk screenshot view 5 more Intellifluence screenshot view 4 more

About Freshsales

Freshsales is a sales CRM software by Freshworks. With a highly intuitive UI and a powerful feature set including AI-based lead scoring, visual deal pipeline, and intelligent workflow automations, Freshsales gives businesses everything they need to manage their sales in a hassle-free package. Freshsales is trusted by over 15,000 businesses from 80+ countries. Some companies that use Freshsales include Dyson, Best Western Hotels & Resorts, Purdue University, and WallyPark.

An all-in-one sales CRM software which is packed with features like built-in phone and email, lead scoring, visual sales pipeline, reports and dashboards, automations, and mobile apps, ensuring that sales reps do not have to juggle between multiple tools to get the job done. The extremely easy to use, highly intuitive UI means that sales reps will need minimal onboarding and can start selling from the get-go. Freshsales' powerful and intelligent set of features ensure that sales reps spend more time selling and less time performing tasks like manual data entry. Freshsales comes with auto-profile enrichment and activity tracking which helps sales reps get a 360-degree view of their leads. The AI-based lead scoring feature helps sales reps understand and prioritize their leads better. With the visual sales pipeline helps sales reps get a holistic view of their entire sales pipeline with a single sweep of the eye. The drag and drop UI makes it easy to move deals between stages and even mark them as won or lost. The visual sales reports and dashboards make it easy to accurately forecast your business. The sales campaigns feature in Freshsales allows users to create, send, and track outbound email campaigns without having to rely on external software. The full-featured mobile apps for iOS and Android ensure maximum productivity for field sales agents. A large number of third-party apps via the Freshsales marketplace (75+) as well as native integrations (15) to ensure that Freshsales fits seamlessly into your business ecosystem.

Sales-360 puts Freshsales at the center of your business ecosystem supported by a tightly knit network of products such as Freshdesk (for customer support), Freshchat (for customer engagement), Freshcaller (for cloud-based telephony), Freshconnect (for collaboration in context) and Freshmarketer (for CRO) enabling businesses to get a 360-degree view of their leads as well as customers.

About Freshdesk

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

About Intellifluence

Intellifluence is an influencer marketing platform for both small businesses and influencers. Please enjoy Intellifluence and let us know what other features you want to see.

What is Intellifluence?

For brands:
1. Choose a plan then create public campaigns to post offers in the Marketplace.
2. Discover influencers for your brand (Marketplace Plus plan and higher).
3. Interact with our large network of influencers.
4. Optimize your campaigns over time to get you the best ROI possible.

For influencers (reviewers):
1. Sign up as an influencer and get immediate access to the Marketplace where you can apply for offers.
2. Brands will reach out to you with requests.
3. Get free products, access to services or cash.
4. Share your feedback via honest reviews on social media.

An Enterprise is also available for companies that want the unlimited Intellifluence experience.

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation

Features

  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Time Management

Features

  • API
  • Audience Targeting
  • Brand Management
  • Calendar Management
  • Conversion Tracking
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Keyword Tracking
  • Marketing Automation
  • Multi-Account
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons
  • Social Media Monitoring

Summary

  • Built-in phone and email features enable users to make calls, send targeted emails, and keep in touch with prospects with a single click

  • The 'email-to-lead' feature automatically links emails to the appropriate lead or contact’s record.

  • Users can auto-capture leads directly into Freshsales whenever a visitor completes a webform

  • Freshsales' 'enrichment' feature automatically adds social information and photos to profiles

  • The pipeline dashboard informs users on what needs to be done to move deals forward, identifies bottlenecks, and helps analyse lost deals

Summary

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Summary

  • Discover, manage, and optimize influencer marketing campaigns

Pricing

Forest

$79.00
1 user(s) / month
Included in plan:
  • Everything in Estate and...
  • EUC Data Center
  • IP Whitelisting
  • Audit Logs

BLOSSOM

$12.00
1 user(s) / month
Included in plan:
  • Deal Funnel View
  • Templates & Notifications
  • Real-time Email Tracking
  • Everything in Sprout and...
  • Contact Management
  • Pipeline Management
  • 250 Bulk emails/user/day
  • Built-in Phone powered by Freshcaller
  • SMS Integration
  • 2 Sales Campaigns/user
  • Lead Scoring
  • 5 Intelligent Workflows
  • Basic Reporting
  • Marketplace
  • iPhone and Android Apps
  • Gmail Add-on

SPROUT

Free
Included in plan:
  • Leads, Contacts, Accounts & Deals
  • Customisable Sales Process
  • Phone & Email
  • Basic Lead Scoring
  • Freshdesk & Freshchat Integration

GARDEN

$25.00
1 user(s) / month
Included in plan:
  • Everything in Blossom and...
  • Custom Reports
  • Auto Profile Enrichment
  • Lead Assignment Rules
  • Territories
  • Advanced CRM customization

ESTATE

$49.00
1 user(s) / month
Included in plan:
  • Everything in Garden and...
  • Auto profile enrichment
  • Reports Dashboard
  • Smartforms and event tracking
  • Multi-currency

Pricing

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

Pricing

  • Starting from: $9.00/month
  • Credit card required: Yes
  • Influencers are always free. Plans for brands start at just $9 per month and go all the way up to an unlimited Enterprise option.

Marketplace

$9.00
1 user(s) / month
Included in plan:
  • 1 Campaign
  • Marketplace Applications: 15 influencers
  • Marketplace Visibility: 12 days

Marketplace Plus

$59.00
1 user(s) / month
Included in plan:
  • 3 Campaigns
  • Marketplace applications: 50 influencers
  • Marketplace visibility: 30 days
  • Campaign pitches: 50 influencers

Marketplace Pro

$129.00
1 user(s) / month
Included in plan:
  • 10 Campaigns
  • Marketplace applications: 100 Influencers
  • Marketplace visibility: 45 days
  • Campaign pitches: 500 influencers

Enterprise

$900.00
1 user(s) / month
Included in plan:
  • Unlimited campaigns
  • Unlimited marketplace applications
  • Marketplace visibility: You decide
  • Campaign pitches: Unlimited
  • Private campaigns

FAQs

    Does this service integrate with any other apps?
  • Yes,
    * Freshdesk
    * Freshchat
    * Freshcaller
    * Freshconnect
    * Mailchimp
    * Segment
    * Piesync
    * Zapier
    * Xero
    * Quickbooks
    * Google contacts

  • What platforms does this service support?
    • Android
    • iPhone-iPad
    • Mac
    • Windows
    • Web-based
    • Mobile Web App
  • What is this service generally used for?
  • CRM
    Customer Relationship Management
    Contact Management
    Pipeline Management
    Sales Enablement
    Lead Management
    Contact Management
    Deal Management
    Email Management & Tracking
    Territory Management
    User Behaviour Tracking

  • Who are the main user groups of this service?
    • SMEs
    • Mid Market
    • Enterprise
  • What are some applications this service is commonly used in tandem with?
  • Freshdesk

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

FAQs

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

FAQs

    Does this service offer an API?
  • N/A

  • Does this service integrate with any other apps?
  • LinkResearchTools (LRT), Facebook, Twitter, Instagram, Google Plus, Pinterest, YouTube, LinkedIn.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What is this service generally used for?
  • Influencer marketing campaigns, connecting brands with influencers.

  • Who are the main user groups of this service?
  • Small businesses, medium-to-large businesses, enterprises, peer-level influencers, bloggers, product influencers, authoritative influencers, aspirational influencers.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, video tutorials, tool tips, on-page walkthroughs, Online support, Tips & tricks, The Ultimate Guide to Using Influencer Marketing eBook & paperback.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
1.92k

Vendor Information

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses Freshsales
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Dutch, Spanish, German, French, Italian, Russian, Chinese, Polish, Portuguese
Regional Restrictions:
No restrictions.

Other

Regional Restrictions:
No restrictions.

Other

Who uses Intellifluence
  • Personal
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
This is currently English language only, but open to all geographies that can do business with the United States.
Back to top