Compare Freshchat vs REVE Chat vs Pipetop

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Crozscore:

59%
what is this?
36%
no significant changes

Crozscore:

72%
what is this?
93%
interest falling

Crozscore:

33%
what is this?
100%
45%
interest falling
Freshchat screenshot view 5 more REVE Chat screenshot view 5 more Pipetop screenshot view 2 more

Software Description:

Freshchat is a live chat product exclusively for small teams. It helps businesses to do one thing and do it really well — convert website visitors into customers.

In addition to the typical live chat features that are available in the market, Freshchat differentiates itself by providing:

  1. Interactive widget: Freshchat has a new interactive widget that allows you to converse with your visitors even while you are collecting all the information you need to personalize your pitch. No more old school forms, yet you can collect more than just an email address. The Freshchat widget is completely customizable and comes with different interaction flows right out of the box for both when you are available and away.

  2. Complete context and history: Have to search for context and history between different tabs for a specific visitor? Freshchat allows you to access your complete history with a visitor right during the chat without having to switch tabs. Where the visitor has come from, what they are looking at in your website, how they landed on your website — all of the information is provided upfront.

  3. Easy way to manage visitors: Freshchat keeps a record of all the people you’ve connected with. People are sorted as visitors, prospects, or customers depending on where they are in your sales funnel. You can easily mark someone as a customer so that they stand out from your visitors and prospects the next time they’re on your website.

Software Description:

REVE Chat is a multi-channel cloud based live chat software for offering instant assistance to your website visitors. Businesses can also engage with their customers on social media channels through Facebook and Viber Messaging.

It also offers several advanced features like Voice/Video Chat, Department Management, Auto Triggers, Visitor Analytics and Queuing to provide better customer service and boost sales conversions.

REVE Chat allows your business to fully customize the chat experience to suit your brand and personalize every customer interaction.

Benefits:

  • Improved sales conversions: REVE Chat enables the website visitor to chat with your support representative itself in the website for any kind of assistance. You never know, after that he or she may opt for your service which may increase sales.

  • Live chat in real-time: Real-time live conversation in the website itself can assist your customers with any kind of queries or information regarding your offerings.

  • Reduction in service cost: REVE Chat enables each of your agents to chat with multiple website visitors at one time. Apart from that, total time per interaction is also very less which reduces the necessity of extra agents.

  • Receive valuable customer feedback: It helps you to receive valuable customer feedback during and after the live support sessions which will help your company to focus on the satisfaction and requirements of customers.

  • Improved customer service: It improves the efficiency of your support team to offer real-time support in the same way your customers want.

  • Track your website visitors at ease: REVE Chat enables you to keep track on your website visitors. You can get detailed information about each of your website visitors before initiating the chat session.

Software Description:

Pipetop is the first autopilot for your sales pipeline. B2B businesses save time on sales research/prospecting and find their perfect prospects based on 30+ modern filters equipping you with a powerful segmentation and the ability to really drill down in the selected segments and get the most qualified leads as possible.

Pipetop helps you find the right companies and using the Chrome extension you can also find decision-makers from your selected companies and Pipetop will provide you with their email addresses so you can contact them straightaway.

Find the right companies and prospects’ email immediately

Intelligent segmentation based on more than 30 modern filters

Turn on the Pipetop autopilot and watch your pipeline fill up with qualified prospects

Features:

  • Chat
  • Marketing Automation
  • History/Version Control
  • Multi-User
  • Notifications
  • File Sharing
  • File Transfer
  • Lead Management
  • Customer Management
  • Dashboard
  • Lead Scoring
  • Batch Permissions & Access
  • Audience Targeting
  • Contact Management
  • Referral Tracking
  • Third-Party Plugins/Add-Ons

Features:

  • Multi-User
  • Dashboard
  • Scheduling

Features:

  • CRM Integration
  • Forecasting
  • Lead Management

Summary:

  • Free live chat software

  • Real time engagement software for websites

  • Live chat software from Freshdesk

  • Proactive chat for websites

  • Live chat for small teams

  • Live chat for startups

  • Live chat tool for increased sales

  • Live chat software for customer support

  • Live chat software for more leads from website

  • Live chat software for engagement and sales

Summary:

  • ProActive Chat

  • Chat Monitoring

  • Facebook Chat Integration

  • Voice Call

  • Video Chat

  • Visitor Analytics

Summary:

  • Find the most relevant companies for your sales campaigns

  • Find the most relevant decision makers

  • Find e-mails to reach decision makers directly

  • Export all to your chosen CRM

  • Enrich your existing domains with our rich company profiles and be able to segment through your whole company archive

Blossom

$15.00
1 user(s) / month
Included in plan:
  • Targeted Messages
  • Mobile Friendly
  • Line Visitor Activity
  • Unlimited Chat History
  • Live Visitor Activity
  • Customisable Widget
  • Interactive Widget

Sprout

Free
Included in plan:
  • CRM Integration
  • Free upto 3 agents
  • Visitor Profiles

Pricing:

  • Starting from: $12.00/month
  • Credit card required: N/A
  • Discounts available for 1 and 2 year subscriptions

Standard

$15.00
1 user(s) / month
Included in plan:
  • ProActive Chat
  • Chat Monitoring
  • Online Visitor Tracking
  • Canned Response

Advanced

$25.00
1 user(s) / month
Included in plan:
  • Live Video Chat
  • Live Voice Call
  • Queuing
  • Advanced Reporting
  • Chat Banner Customization

Pricing:

  • Starting from: $299.00/month
  • Credit card required: No
  • A simple and flexible pricing structure; you only pay for what you get.

    Starting at just $299 for 250 intelligently qualified companies and their full company profile, Pipetop offers a highly competitive pay-as-you-go pricing - and for only $348 extra you automatically get the email address on 1 key decision-maker from each company.

    Pay as little as $1.6 for detailed company info with 30+ data points plus 1 custom contact with associated work email.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • CRM, 3rd Party Plugins

  • What is this service generally used for?
  • Live Chat with the Website Visitors

  • Does this service offer an API?
  • No

  • What platforms does this service support? (e.g. native mobile apps)
  • All Mobile and WebApp Platforms

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes

  • Does this service integrate with any other apps?
  • Yes

  • Who are the main user groups of this service?
  • SMBs, SMEs, Startups, E-Commerce Websites.

FAQs:

FAQs:

    Does this service offer an API?
  • Not yet publicly open. Contact us for more information.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we offer guides and full-time phone, email and in-app support.

  • What are some applications this service is commonly used in tandem with?
  • Close.io, Hubspot CRM, Pipedrive, Salesforce

  • Who are the main user groups of this service?
  • Sales managers, Sales responsible co-founders of growing startups, Sales operations

  • What is this service generally used for?
  • Mainly used for sourcing new accounts, decision makers and their emails. Sales managers equip their teams with the most relevant leads, so they don't have to spend time with boring sales research and can focus on selling.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
2.57k
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
703

Other:

Who uses Freshchat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses REVE Chat
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Pipetop
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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