Compare Freshchat vs Mithi SkyConnect

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58%
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100%
35%
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62%
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Software Description:

Freshchat is a live chat product exclusively for small teams. It helps businesses to do one thing and do it really well — convert website visitors into customers.

In addition to the typical live chat features that are available in the market, Freshchat differentiates itself by providing:

  1. Interactive widget: Freshchat has a new interactive widget that allows you to converse with your visitors even while you are collecting all the information you need to personalize your pitch. No more old school forms, yet you can collect more than just an email address. The Freshchat widget is completely customizable and comes with different interaction flows right out of the box for both when you are available and away.

  2. Complete context and history: Have to search for context and history between different tabs for a specific visitor? Freshchat allows you to access your complete history with a visitor right during the chat without having to switch tabs. Where the visitor has come from, what they are looking at in your website, how they landed on your website — all of the information is provided upfront.

  3. Easy way to manage visitors: Freshchat keeps a record of all the people you’ve connected with. People are sorted as visitors, prospects, or customers depending on where they are in your sales funnel. You can easily mark someone as a customer so that they stand out from your visitors and prospects the next time they’re on your website.

Software Description:

Experience team collaboration like never before with enterprise grade Cloud Email, Instant Messaging, Video Calling, Calendar, Document Collaboration and more. With its near-zero server downtime and a reliable multi-layered security, you can enjoy uninterrupted collaboration all the time.

Features:

  • Chat
  • Marketing Automation
  • History/Version Control
  • Multi-User
  • Notifications
  • File Sharing
  • File Transfer
  • Lead Management
  • Customer Management
  • Dashboard
  • Lead Scoring
  • Batch Permissions & Access
  • Audience Targeting
  • Contact Management
  • Referral Tracking
  • Third-Party Plugins/Add-Ons

Features:

  • File Sharing
  • Contact Sharing
  • Calendar Management
  • Scheduling
  • Multi-User
  • Chat

Summary:

  • Free live chat software

  • Real time engagement software for websites

  • Live chat software from Freshdesk

  • Proactive chat for websites

  • Live chat for small teams

  • Live chat for startups

  • Live chat tool for increased sales

  • Live chat software for customer support

  • Live chat software for more leads from website

  • Live chat software for engagement and sales

Summary:

  • Reliable: Hosted and served off AWS Cloud with 99.99% Availability.

  • Secure: Integrated Trend Micro Email Security for safer and cleaner mailboxes.

  • Flexible Plans: Pay only for what you use.

  • 24x7 Support: For the 24x7 workforce.

  • Complete Lifecycle Support: Covering every stage of the collaboration infrastructure lifecycle.

Blossom

$15.00
1 user(s) / month
Included in plan:
  • Targeted Messages
  • Mobile Friendly
  • Line Visitor Activity
  • Unlimited Chat History
  • Live Visitor Activity
  • Customisable Widget
  • Interactive Widget

Sprout

Free
Included in plan:
  • CRM Integration
  • Free upto 3 agents
  • Visitor Profiles

Trial

Free
Included in plan:
  • Start a Free 30 Day, No Obligation Trial

Basic

$12.00
1 user(s) / year
Included in plan:
  • 1 GB Storage per user added to cumulative pool
  • 5 domains permitted
  • Get started with hands free, high performance & secure business email.

Venture

$18.00
1 user(s) / year
Included in plan:
  • 1 GB Storage per user added to cumulative pool
  • 5 domains permitted
  • Hands free, high performance, secure email & collaboration solution for agile small businesses

Aspire

$24.00
1 user(s) / year
Included in plan:
  • 5 GB Storage per user added to cumulative pool
  • 10 domains permitted
  • Hand free, high performance, secure email & collaboration solution for the medium size businesses

Endure

$36.00
1 user(s) / year
Included in plan:
  • 30 GB Storage per user added to cumulative pool
  • Unlimited domains permitted
  • Robust Collaboration platform for businesses needing large live mail data storage

FAQs:

    What are some applications this service is commonly used in tandem with?
  • CRM, 3rd Party Plugins

  • What is this service generally used for?
  • Live Chat with the Website Visitors

  • Does this service offer an API?
  • No

  • What platforms does this service support? (e.g. native mobile apps)
  • All Mobile and WebApp Platforms

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes

  • Does this service integrate with any other apps?
  • Yes

  • Who are the main user groups of this service?
  • SMBs, SMEs, Startups, E-Commerce Websites.

FAQs:

    Does this service integrate with any other apps?
  • This service has app integration's with Amazon AWS, Trend Micro, Gsuite, O365, Exchange, Lotus

  • What platforms does this service support? (e.g. native mobile apps)
  • This service is web based

  • What is this service generally used for?
  • Email: Access & send email from the browser, desktop & mobile devices.

    Instant Messaging: Chat with your colleagues for informal conversations & quicker problem resolution.

    Video Calling: Have instant video calls with one or more colleagues.

    Screen Share: Presentation, Product Demos, Document Reviews with live screen sharing.

    Calendar: Create & share calendars, schedule tasks, meetings, events, check free-busy & synchronize Calendar.

    Contacts: Create your own address book or search for colleagues & contacts on the shared address book.

    Mail Archival: Cloud email archiving with Vaultastic.

  • Who are the main user groups of this service?
  • Mithi SkyConnect is suited for Freelancers, SMBs, Enterprises, Startups, Agencies

Publisher:

Founded:
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Based in:
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Employees:
-
Likes:
Followers:
685

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
6.06k
Followers:

Other:

Who uses Freshchat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Mithi SkyConnect
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Regional Restrictions:
No restrictions.
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