Compare Freshchat vs Box vs It's Alive

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Crozscore:

88%
what is this?
97%
24%
interest falling

Crozscore:

86%
what is this?
79%
68%
interest rising

Crozscore:

76%
what is this?
96%
36%
interest falling
Freshchat screenshot view 5 more Box screenshot view 1 more It's Alive screenshot

Software Description:

Freshchat is a live chat product exclusively for small teams. It helps businesses to do one thing and do it really well — convert website visitors into customers.

In addition to the typical live chat features that are available in the market, Freshchat differentiates itself by providing:

  1. Interactive widget: Freshchat has a new interactive widget that allows you to converse with your visitors even while you are collecting all the information you need to personalize your pitch. No more old school forms, yet you can collect more than just an email address. The Freshchat widget is completely customizable and comes with different interaction flows right out of the box for both when you are available and away.

  2. Complete context and history: Have to search for context and history between different tabs for a specific visitor? Freshchat allows you to access your complete history with a visitor right during the chat without having to switch tabs. Where the visitor has come from, what they are looking at in your website, how they landed on your website — all of the information is provided upfront.

  3. Easy way to manage visitors: Freshchat keeps a record of all the people you’ve connected with. People are sorted as visitors, prospects, or customers depending on where they are in your sales funnel. You can easily mark someone as a customer so that they stand out from your visitors and prospects the next time they’re on your website.

Software Description:

Box provides a secure, scalable content-sharing platform for over 10 million users and 120,000 companies, including 92% of Fortune 500s.

Box's dynamic, flexible content management solution lets users access and share content from anywhere, on any device – while providing IT visibility into how content moves within their organizations and beyond.

Content on Box can be accessed through desktops, laptops, phones, tablets … and extended to Google Apps, NetSuite and Salesforce.

Software Description:

It’s Alive is a Bot Creation platform for Facebook Messenger.

We believe every business should be able to use this new way of interacting with their audience and that it should not be limited to people that have coding skills.

Chatbots aren’t just a trend: they are useful tools with functions ranging from being smart assistants or conversation simplifiers to more ambitious creators of engagement opportunities with your community.

At It's Alive, we are deeply committed to enable you to freely create a more intimate experience for your brand and your audience, far from social distraction and information overload.

We are constantly looking forward to improving It’s Alive’s features in order to satisfy your needs and our vision. Do get in touch, we love to chat with real people too!

Features:

  • Chat
  • Marketing Automation
  • History/Version Control
  • Multi-User
  • Notifications
  • File Sharing
  • File Transfer
  • Lead Management
  • Customer Management
  • Dashboard
  • Lead Scoring
  • Batch Permissions & Access
  • Audience Targeting
  • Contact Management
  • Referral Tracking
  • Third-Party Plugins/Add-Ons

Features:

Features:

Summary:

  • Free live chat software

  • Real time engagement software for websites

  • Live chat software from Freshdesk

  • Proactive chat for websites

  • Live chat for small teams

  • Live chat for startups

  • Live chat tool for increased sales

  • Live chat software for customer support

  • Live chat software for more leads from website

  • Live chat software for engagement and sales

Summary:

  • Online storage

  • Password protected sharing

  • Edit documents in the cloud

  • File sharing links

  • Enhanced collaboration

  • Mobile device management

Summary:

    No key features associated with this application.

Blossom

$15.00
1 user(s) / month
Included in plan:
  • Targeted Messages
  • Mobile Friendly
  • Line Visitor Activity
  • Unlimited Chat History
  • Live Visitor Activity
  • Customisable Widget
  • Interactive Widget

Sprout

Free
Included in plan:
  • CRM Integration
  • Free upto 3 agents
  • Visitor Profiles

FAQs:

    What are some applications this service is commonly used in tandem with?
  • CRM, 3rd Party Plugins

  • What is this service generally used for?
  • Live Chat with the Website Visitors

  • Does this service offer an API?
  • No

  • What platforms does this service support?
  • All Mobile and WebApp Platforms

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Yes

  • Who are the main user groups of this service?
  • SMBs, SMEs, Startups, E-Commerce Websites.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
847

Publisher:

Founded:
2005
Based in:
Redwood City
Employees:
1001-5000
Likes:
82.4k
Followers:
73.8k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Freshchat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses It's Alive
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Spanish, French
Regional Restrictions:
No restrictions.
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