Compare Freshchat vs Pipetop vs Cugic

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Crozscore:

59%
what is this?
36%
no significant changes

Crozscore:

33%
what is this?
100%
45%
interest falling

Crozscore:

31%
what is this?
100%
interest falling
Freshchat screenshot view 5 more Pipetop screenshot view 2 more Cugic screenshot

Software Description:

Freshchat is a live chat product exclusively for small teams. It helps businesses to do one thing and do it really well — convert website visitors into customers.

In addition to the typical live chat features that are available in the market, Freshchat differentiates itself by providing:

  1. Interactive widget: Freshchat has a new interactive widget that allows you to converse with your visitors even while you are collecting all the information you need to personalize your pitch. No more old school forms, yet you can collect more than just an email address. The Freshchat widget is completely customizable and comes with different interaction flows right out of the box for both when you are available and away.

  2. Complete context and history: Have to search for context and history between different tabs for a specific visitor? Freshchat allows you to access your complete history with a visitor right during the chat without having to switch tabs. Where the visitor has come from, what they are looking at in your website, how they landed on your website — all of the information is provided upfront.

  3. Easy way to manage visitors: Freshchat keeps a record of all the people you’ve connected with. People are sorted as visitors, prospects, or customers depending on where they are in your sales funnel. You can easily mark someone as a customer so that they stand out from your visitors and prospects the next time they’re on your website.

Software Description:

Pipetop is the first autopilot for your sales pipeline. B2B businesses save time on sales research/prospecting and find their perfect prospects based on 30+ modern filters equipping you with a powerful segmentation and the ability to really drill down in the selected segments and get the most qualified leads as possible.

Pipetop helps you find the right companies and using the Chrome extension you can also find decision-makers from your selected companies and Pipetop will provide you with their email addresses so you can contact them straightaway.

Find the right companies and prospects’ email immediately

Intelligent segmentation based on more than 30 modern filters

Turn on the Pipetop autopilot and watch your pipeline fill up with qualified prospects

Software Description:

Cugic is a chat management system which aims to improve your company’s performance through visitor and team performance analytics. With options available to video chat as well, Cugic is a chat software which is developed according to the needs of the 21st century, where you have the ability to initiate targeted chats with multiple visitors at the same time. Cugic gives you an option to connect with your social media as well, so that you are in complete control of what is being said about your brand.

The best part about Cugic is its unlimited support, where you get 24/7 support, so that you don’t get stuck anywhere. Find out more about Cugic at their website or social media pages.

Features:

  • Chat
  • Marketing Automation
  • History/Version Control
  • Multi-User
  • Notifications
  • File Sharing
  • File Transfer
  • Lead Management
  • Customer Management
  • Dashboard
  • Lead Scoring
  • Batch Permissions & Access
  • Audience Targeting
  • Contact Management
  • Referral Tracking
  • Third-Party Plugins/Add-Ons

Features:

  • CRM Integration
  • Forecasting
  • Lead Management

Features:

  • File Sharing
  • Customer Management
  • External Integrations
  • Dashboard
  • Contact Management
  • Batch Permissions & Access
  • Multi-User
  • Chat
  • Notifications
  • Lead Management

Summary:

  • Free live chat software

  • Real time engagement software for websites

  • Live chat software from Freshdesk

  • Proactive chat for websites

  • Live chat for small teams

  • Live chat for startups

  • Live chat tool for increased sales

  • Live chat software for customer support

  • Live chat software for more leads from website

  • Live chat software for engagement and sales

Summary:

  • Find the most relevant companies for your sales campaigns

  • Find the most relevant decision makers

  • Find e-mails to reach decision makers directly

  • Export all to your chosen CRM

  • Enrich your existing domains with our rich company profiles and be able to segment through your whole company archive

Summary:

    No key features associated with this application.

Blossom

$15.00
1 user(s) / month
Included in plan:
  • Targeted Messages
  • Mobile Friendly
  • Line Visitor Activity
  • Unlimited Chat History
  • Live Visitor Activity
  • Customisable Widget
  • Interactive Widget

Sprout

Free
Included in plan:
  • CRM Integration
  • Free upto 3 agents
  • Visitor Profiles

Pricing:

  • Starting from: $299.00/month
  • Credit card required: No
  • A simple and flexible pricing structure; you only pay for what you get.

    Starting at just $299 for 250 intelligently qualified companies and their full company profile, Pipetop offers a highly competitive pay-as-you-go pricing - and for only $348 extra you automatically get the email address on 1 key decision-maker from each company.

    Pay as little as $1.6 for detailed company info with 30+ data points plus 1 custom contact with associated work email.

Lite

Free
Included in plan:
  • 1 Agent Account
  • 30-day Chat History
  • Embedded Chat Window
  • 1 Concurrent Chat

Professional

$10.00
1 user(s) / month
Included in plan:
  • Unlimited Chats
  • Unlimited Agent Accounts
  • Department Wise Categorization
  • Unlimited Chat History
  • Pop-up or Embedded Chat Window
  • Basic Chat Customization

Enterprise

$18.00
1 user(s) / month
Included in plan:
  • Unlimited Chats
  • API Integration
  • Unlimited Agent Accounts
  • Unlimited Chat History
  • Pop-up or Embedded Chat Window
  • Basic Chat Customization
  • Basic Chat Stats

Enterprise Plus

$37.00
1 user(s) / month
Included in plan:
  • Real-Time Monitoring
  • Unlimited Chat History
  • Unlimited Chats
  • Custom Logo In Chat Window
  • Widget Unbranding
  • Agent Activity
  • Unlimited Agent Accounts
  • Pop-up or Embedded Chat Window
  • Visitors Tracking Up to 1000
  • Agent Reports
  • Data Security

FAQs:

    What are some applications this service is commonly used in tandem with?
  • CRM, 3rd Party Plugins

  • What is this service generally used for?
  • Live Chat with the Website Visitors

  • Does this service offer an API?
  • No

  • What platforms does this service support? (e.g. native mobile apps)
  • All Mobile and WebApp Platforms

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes

  • Does this service integrate with any other apps?
  • Yes

  • Who are the main user groups of this service?
  • SMBs, SMEs, Startups, E-Commerce Websites.

FAQs:

    Does this service offer an API?
  • Not yet publicly open. Contact us for more information.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we offer guides and full-time phone, email and in-app support.

  • What are some applications this service is commonly used in tandem with?
  • Close.io, Hubspot CRM, Pipedrive, Salesforce

  • Who are the main user groups of this service?
  • Sales managers, Sales responsible co-founders of growing startups, Sales operations

  • What is this service generally used for?
  • Mainly used for sourcing new accounts, decision makers and their emails. Sales managers equip their teams with the most relevant leads, so they don't have to spend time with boring sales research and can focus on selling.

FAQs:

    Who are the main user groups of this service?
  • Individuals, Lean Teams, Established Businesses, Industry Leaders

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What platforms does this service support? (e.g. native mobile apps)
  • Web & Mobile Apps

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes

  • Does this service integrate with any other apps?
  • Social Integration Available

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:
671

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
707

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
139

Other:

Who uses Freshchat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Pipetop
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Cugic
  • Personal
  • Freelance
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Chinese, Spanish, German, Arabic, French, Urdu
Regional Restrictions:
No restrictions.
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