Compare Freshchat vs Apphitect IM vs Output Messenger

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Freshchat screenshot view 5 more Apphitect IM screenshot view 5 more Output Messenger screenshot view 3 more

About Freshchat

Freshchat is a live chat product exclusively for small teams. It helps businesses to do one thing and do it really well — convert website visitors into customers.

In addition to the typical live chat features that are available in the market, Freshchat differentiates itself by providing:

  1. Interactive widget: Freshchat has a new interactive widget that allows you to converse with your visitors even while you are collecting all the information you need to personalize your pitch. No more old school forms, yet you can collect more than just an email address. The Freshchat widget is completely customizable and comes with different interaction flows right out of the box for both when you are available and away.

  2. Complete context and history: Have to search for context and history between different tabs for a specific visitor? Freshchat allows you to access your complete history with a visitor right during the chat without having to switch tabs. Where the visitor has come from, what they are looking at in your website, how they landed on your website — all of the information is provided upfront.

  3. Easy way to manage visitors: Freshchat keeps a record of all the people you’ve connected with. People are sorted as visitors, prospects, or customers depending on where they are in your sales funnel. You can easily mark someone as a customer so that they stand out from your visitors and prospects the next time they’re on your website.

About Apphitect IM

Apphitect IM solution is built on cutting-edge technologies that include several flexible features such as integration of chat SDK, messaging API to the third party, security, cloud hosting, scalability, inbuilt WebRTC, and any other feature that the client wishes to add.

Apphitect IM has 3 tier security course integrated to secure file transfer that takes place through the app; thus, assuring conversations in a trustworthy floor. The solution, in addition, blends in with the third-party platforms to create a flair that meets the measures of Enterprise-grade standards.

About Output Messenger

Output Messenger is an inter-office, safe and secure communication tool which offers you a variety of environments such as private chat, group chat, chat Rooms and announcement/broadcast messaging. Every message in your network is secured by SSL/TLS. It was developed to suit any networks as LAN, WAN, VPN etc.

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management

Summary

  • Free live chat software

  • Real time engagement software for websites

  • Live chat software from Freshdesk

  • Proactive chat for websites

  • Live chat for small teams

  • Live chat for startups

  • Live chat tool for increased sales

  • Live chat software for customer support

  • Live chat software for more leads from website

  • Live chat software for engagement and sales

Summary

    No key features associated with this application.

Summary

    No key features associated with this application.

Pricing

Blossom

$15.00
1 user(s) / month
Included in plan:
  • Targeted Messages
  • Mobile Friendly
  • Line Visitor Activity
  • Unlimited Chat History
  • Live Visitor Activity
  • Customisable Widget
  • Interactive Widget

Sprout

Free
Included in plan:
  • CRM Integration
  • Free upto 3 agents
  • Visitor Profiles

Pricing

Perpetual license Valid for Life Time

$6.00
1 user(s) / year
Included in plan:
  • Instant Messaging
  • Chat Room
  • File Transfer
  • Acknowledgement Message
  • Video Calls and Conferencing
  • Remote Desktop Sharing
  • Internal Mailing
  • Notes
  • Reminder
  • History Logs
  • OTR (Off-the-Record)
  • Announcements
  • Alert on Status Change
  • Hide User/Group
  • Custom Status with Auto Reply
  • Preset Messages / Escape Messages
  • Multiple Views
  • Smiley and Business icons
  • Mobile App: Instant Messaging
  • Mobile App: File Transfer

FAQs

    What are some applications this service is commonly used in tandem with?
  • CRM, 3rd Party Plugins

  • What is this service generally used for?
  • Live Chat with the Website Visitors

  • Does this service offer an API?
  • No

  • What platforms does this service support?
  • All Mobile and WebApp Platforms

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Yes

  • Who are the main user groups of this service?
  • SMBs, SMEs, Startups, E-Commerce Websites.

FAQs

    No FAQs associated with this application.

FAQs

    What platforms does this service support?
    • Windows
    • Mac
    • Linux
    • iOS
    • Android
  • What is this service generally used for?
    • Internal communication
    • File sharing
    • Video chat
    • Video conference
    • Audio chat
    • Group chat
    • Chat room
    • Remote desktop sharing
    • Screen clipper
  • What are some applications this service is commonly used in tandem with?
    • Output Time (Project Time & Task Management Software)
    • Output Desk (Live chat software for website)
  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes, free support & software update for one year

  • Does this service offer an API?
  • Yes

  • Does this service integrate with any other apps?
  • Local social network

  • Who are the main user groups of this service?
    • Startups
    • Enterprises
    • Collage
    • Corporate office

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
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Employees:
-
Likes:
Followers:

Other

Who uses Freshchat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Apphitect IM
  • Personal
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
Arabic, English
Regional Restrictions:
No restrictions.

Other

Who uses Output Messenger
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
Mobile Platforms:
  • iOS
  • Android
  • Blackberry
Languages:
English, Arabic, Catalan, Czech, Tibetan, Croatian, Finnish, Hindi, Lithuanian, Korean, Marathi, Swahili, Chinese
Regional Restrictions:
No restrictions.
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