FreJun is a cloud telephony platform that automates your business calls. Users can make outbound business calls using a unique virtual number and receive inbound calls on the same number. The calls made through the virtual numbers can be recorded and integrated with any workflow tools such as CRM and ATS. Detailed call analytics and AI insights are generated to improve team performance. FreJun also provides a unique Automated calling feature (auto-dialer) where the user can automatically call a list of numbers with a 10-sec gap. By using the FreJun along with your workflow tool, the entire contact system can be automated in 5-10 minutes..
About Kaleyra
Kaleyra, Inc. (NYSE American: KLR) (KLR WS), is a global group providing mobile communication services for financial institutions and enterprises worldwide.
Through its proprietary platform, Kaleyra manages multi-channel integrated communication services on a global scale, comprising of messages, push notifications, e-mail, instant messaging, voice services, video calling, and chatbots.
Kaleyra’s technology today makes it possible to safely and securely manage billions of messages monthly with a reach to hundreds of MNOs and over 190 countries.
Features
API
External Integrations
Multi-User
Notifications
Scheduling
Call Recording
Custom Data Forms
Call Tracking
Call Disposition
Click-to-Dial
Features
API
External Integrations
Multi-User
Notifications
Scheduling
Call Recording
Custom Data Forms
Call Tracking
Call Disposition
Click-to-Dial
Summary
No key features associated with this application.
Summary
No key features associated with this application.
Pricing
Pro
$17.49
1 user(s) / month
Included in plan:
Dedicated Virtual Number for each user
Unique URL for sharing call recordings
Outgoing and incoming Call Recordings
Chrome Extension for call Automation
Unlimited outgoing and incoming calls
Call notes
Call Reason
Call outcome
Auto-dialling
Nudge SMS
Toll-Free Numbers
Stick routing
Call Routing
FAQs
What are some applications this service is commonly used in tandem with?
Does this service offer multi-user capability (e.g. teams)?
Yes. We do offer multi-team user capability
Does this service offer an API?
Yes.
Does this service integrate with any other apps?
Yes. We do offer.
Does this service offer guides, tutorials and or customer support?
Yes. We offer video tutorials and one on one onboarding experience.
FAQs
What platforms does this service support?
Messaging
Kaleyra allows businesses to take their messaging capabilities a notch higher and ensure instant deliverability to millions of customers with functions like:
Two-Way Messaging
Promotional Messages
Transactional Messages
Google Verified SMS
Voice
Kalayera offers a comprehensive voice platform that lets agents make, receive and track high-quality voice calls while enhancing customer experience through:
Call Masking
Click-to-Call
Outbound Dialing
IVR Studio
Cloud Contact Centre
Email
With Kaleyra, you can engage with your customers through programmable email notifications for:
Verification
Authentication (2FA or MFA)
Support
Updates
Transaction Alerts
WhatsApp
Kaleyra is also a solution provider for WhatsApp Business API. Kaleyra’s APIs hide the complexity of hosting and scaling WhatsApp software so that businesses can focus on enhancing customer experiences through:
Rich Messages
Conversational and Personalized Interactions
Quicker Response Time
Ensure Data and Message Security
Video Calling
Kaleyra Video's collaborative tools improve the overall customer experience of brands, by
offering live video chat to communicate with their customers in real-time or through recorded sessions.
Chatbot
Kaleyra’s virtual banking assistant helps customers at any time, from any place and any device. It gives general information about account balance, transactions, promotions, investment options, etc.
What are some applications this service is commonly used in tandem with?
Kaleyra users have previously integrated their accounts with applications provided by Microsoft, Google, WordPress, Zendesk, Freshdesk, and Zoho, to name a few.
Who are the main user groups of this service?
Enterprises and financial institutions around the world use Kaleyra's offerings. Its clientele comprises organizations from sectors such as Healthcare, Retail, E-commerce, Banking, Fintech, and Travel among several others.
What is this service generally used for?
Kaleyra’s robust and agile cloud communication platform is equipped to handle massive volumes of text messages, instant messages and voice calls all at once while adhering to compliances, safety, and database security.
Does this service integrate with any other apps?
Kaleyra users can integrate their accounts with widely-used applications like Oracle, Salesforce, WebEngage, and OpenCart among several others.
Does this service offer multi-user capability (e.g. teams)?
Kaleyra CPaaS platform allows teams and stakeholders to access the dashboard, review the data, and utilize the services from anywhere, at any time.
Does this service offer an API?
Kaleyra empowers enterprises to build and create delightful customer experiences with powerful omnichannel APIs.
Does this service offer guides, tutorials and or customer support?
Kaleyra's Resources section provides all concepts, best practices, and answers for FAQs.
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