Compare Frejun vs Infobip vs Intelligent Contacts

Frejun 62 Telephony	Infobip 46 Telephony	Intelligent Contacts 0 Telephony
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Crozscore 88% what is this? User Happiness: 98% Press Buzz: 33% User Trend: interest falling	Crozscore 89% what is this? User Happiness: 88% Press Buzz: 51% User Trend: no significant changes	Crozscore 79% what is this? Press Buzz: 39% User Trend: interest falling
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About Frejun FreJun is a cloud telephony platform that automates your business calls. Users can make outbound business calls using a unique virtual number and receive inbound calls on the same number. The calls made through the virtual numbers can be recorded and integrated with any workflow tools such as CRM and ATS. Detailed call analytics and AI insights are generated to improve team performance. FreJun also provides a unique Automated calling feature (auto-dialer) where the user can automatically call a list of numbers with a 10-sec gap. By using the FreJun along with your workflow tool, the entire contact system can be automated in 5-10 minutes..	About Infobip Infobip is the world’s leading global communications platform that connects businesses to customers over SMS, voice, push, OTT chat, and email. With just one API call you can reach, engage and monetize customers and subscribers around the world, through the unique mix of messaging services.	About Intelligent Contacts The Intelligent Contacts Hosted Contact Center suite includes a TCPA compliant predictive dialing platform, ACD groups with skills-based routing, an Intelligent IVR system with text-to-speech, full call recording and speech analytics, computer telephony integration (CTI), unified messaging, payment processing, call time optimization, automated payment negotiation, and real-time data services. With simple configuration via any web browser, Intelligent Contacts obliterates the complexity of call center setup and management.
Features API External Integrations Multi-User Notifications Scheduling Call Recording Custom Data Forms Call Tracking Call Disposition Click-to-Dial	Features API External Integrations Multi-User Notifications Scheduling Call Recording Custom Data Forms Call Tracking Call Disposition Click-to-Dial	Features API External Integrations Multi-User Notifications Scheduling Call Recording Custom Data Forms Call Tracking Call Disposition Click-to-Dial
Summary No key features associated with this application.	Summary No key features associated with this application.	Summary Real-Time Performance Dashboard (Customized and Configurable) Historical Reporting and Trend Analysis by Agent, Team, or Campaign Non-Techie Management & Configuration Interface (Sliders, Checkboxes, Drag-and-Drop) Advanced Predictive Dialing Technology (Deploying 4 Different Predictive Algorithms) To Throttle Dialing Pace Automatically ACD Groups With Skills-Based Routing and Priority-Based Routing On-The-Fly Campaign Adjustments Without Stopping the Campaign or Logging Out Agents Intelligent IVR (Payment IVR, Outbound Messaging, Text-to-Speech, Surveys) Call Recording with Speech Analytics TCPA-Compliant Auto-Dialer and PBX Telephony Platforms Multiple Campaign Dialing Modes (Predictive, Power, Preview, Manual)
Pricing Pro $17.49 1 user(s) / month Included in plan: Dedicated Virtual Number for each user Unique URL for sharing call recordings Outgoing and incoming Call Recordings Chrome Extension for call Automation Unlimited outgoing and incoming calls Call notes Call Reason Call outcome Auto-dialling Nudge SMS Toll-Free Numbers Stick routing Call Routing
FAQs What are some applications this service is commonly used in tandem with? Salesforce, Hubspot, Pipedrive, Zoho CRM, X0PA ATS, CEIPAL ATS. Who are the main user groups of this service? Sales Executives Recruiters What platforms does this service support? We support Web What is this service generally used for? Making outbound calls Does this service offer multi-user capability (e.g. teams)? Yes. We do offer multi-team user capability Does this service offer an API? Yes. Does this service integrate with any other apps? Yes. We do offer. Does this service offer guides, tutorials and or customer support? Yes. We offer video tutorials and one on one onboarding experience.	FAQs No FAQs associated with this application.	FAQs Does this service offer guides, tutorials and or customer support? Yes, we have an online learning library and an in-depth, keyword-searchable knowledge base that provides screenshots and step-by-step instructions for setting up and configuring our system. We have an onboarding and implementation team that can provide three different service levels (done for you, done with you, or completely hands off). We also provide ongoing customer support (Level I, Level II, and Level III). Does this service integrate with any other apps? Yes, we have active integrations with several major CRMs and Accounts Receivable Collection systems. Our platform can ingest any data with a structured format (such as a .CSV file). What is this service generally used for? Contact Centers and Centralized Billing Offices Business Process Outsourcing Corporate PBX Phone System Outbound Automatic Dialing Campaigns IVR Call Routing and Pay-By-Phone Who are the main user groups of this service? Accounts Receivable Management Revenue Cycle Management Services Healthcare Billing or Extended Business Office Call Center and Business Process Outsourcing Debt Collection Sales & Marketing Government & Utilities Does this service offer an API? Yes, Restful API. What are some applications this service is commonly used in tandem with? CRMs (Customer Relationship Management) Systems Speech Analytics and Propensity to Pay AI Modeling Software Payment Processing What platforms does this service support? Accounts Receivable Software Revenue Cycle Management Software Electronic Health Records Software Practice Management Software Customer Relationship Management Software Collection Software Does this service offer multi-user capability (e.g. teams)? Our hosted contact center platform allows for unlimited users and is available to anyone with access to a web browser.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 244	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 35.8k	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 199
Other Who uses Frejun Startups SMEs Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: India only	Other Who uses Infobip Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android WinPhone Blackberry Languages: English, French, Italian, Portuguese, Spanish, Russian, Turkish, Swedish, Thai, Latvian, Lithuanian, Arabic, Danish Regional Restrictions: No restrictions.	Other Who uses Intelligent Contacts Agencies Enterprises Desktop Platforms: Web App Windows Languages: English Regional Restrictions: No restrictions.