Compare FreeChat vs Freshchat vs JANDI

About FreeChat

FreeChat App is a free live chat widget that improves customer relations management by using different messaging apps and customization.

It is one of the easiest must-have tools for the ones who want to have a practical live chat with their visitors.

Start by choosing the messaging apps you want to include and then customize the images, texts and the platforms.

About Freshchat

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.

Key-Value Propositions
1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more
2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional
3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size

With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.

This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.

Freshchat offers:

-Unified inbox experience to manage conversations across digital channels
-Best-in-class AI chatbots that focus on intent and engagement
-Proactive messaging using hyper-targeted rich media campaigns
-Intelligent load balancing and auto-routing capabilities
-Seamless integrations via a rapidly growing app marketplace and custom APIs
-Highly resilient architecture built on AWS and certified with industry compliances

About JANDI

1. Group messaging made for work
   Open up company-wide communication and information sharing with public spaces by department or project team.

2. Collaborative file management
   Connect with Google Drive and Dropbox to manage files outside of JANDI.

3. Powerful search for files and messages
   Everything on JANDI is automatically archived and searchable.

4. Built-in tools for project management
   @mention other members to alert them to important tasks.

5. Bring all your tools in one place
   Integrate services that you are already using to JANDI with just a few clicks. Receive all calendar reminders, to-do alerts, news feeds, and more on JANDI without going back and forth between apps.

6. Access all your messages, files, and functions anytime, anywhere
   Work on your own terms with Web, Windows, Mac, iOS, and Android. Stay in perfect sync as you move between desktop and mobile, with everything you do in one place reflected everywhere else.

7. Manage and monitor activity and policies across your team
   JANDI's intuitive administrative panel allows managers to securely invite and remove employees.

JANDI is catered to the workflow needs and UI/UX preferences of the Asian workforce. We're starting with our flagship messaging (+collaboration) platform to establish an entry-point and gateway into a much broader opportunity to become the go-to provider for employees' workplace needs just as WeChat/LINE/Kakao did for consumers.

Features

• API
• Batch Permissions & Access
• Chat
• Contact Management
• Contact Sharing
• Document Comparison
• Email Integration
• External Integrations
• File Sharing
• File Transfer
• Google Apps Integration
• History/Version Control
• Marketing Automation
• Multi-User
• Notifications
• Project Management

Features

• API
• Batch Permissions & Access
• Chat
• Contact Management
• Contact Sharing
• Document Comparison
• Email Integration
• External Integrations
• File Sharing
• File Transfer
• Google Apps Integration
• History/Version Control
• Marketing Automation
• Multi-User
• Notifications
• Project Management

Features

• API
• Batch Permissions & Access
• Chat
• Contact Management
• Contact Sharing
• Document Comparison
• Email Integration
• External Integrations
• File Sharing
• File Transfer
• Google Apps Integration
• History/Version Control
• Marketing Automation
• Multi-User
• Notifications
• Project Management

Summary

• FreeChat is a totally free chat widget.

• FreeChat helps you build better and easier communication.

• FreeChat has different messaging apps to include.

• You can add your company logo and a person image.

• Customizing greetings is possible.

• Determine a catchy call-to-action (CTA).

• All you need to do to use free chat popup is to copy and paste the code to your website after creating.

Summary

• Free live chat software

• Real time engagement software for websites

• Live chat software from Freshdesk

• Proactive chat for websites

• Live chat for small teams

• Live chat for startups

• Live chat tool for increased sales

• Live chat software for customer support

• Live chat software for more leads from website

• Live chat software for engagement and sales

Summary

• Group messaging made for work

Pricing

Pricing

FAQs

Does this service offer guides, tutorials and or customer support?

• The website of FreeChat will be enough to cover all since everything is clear and told step by step. However, you can contact the team via [email protected] .

Who are the main user groups of this service?

• If anyone wants to have a practical free chat widget with some simple features, they can have a free chat popup.

What is this service generally used for?

• The service is used for communication and bettering customer relationship management of your business.

Does this service offer multi-user capability (e.g. teams)?

• Free chat popups are exclusive to the websites, yet the teams' supports can work together to answer.

FAQs

What are some applications this service is commonly used in tandem with?

• CRM, 3rd Party Plugins

What is this service generally used for?

• Live Chat with the Website Visitors

Does this service offer an API?

• No

What platforms does this service support?

• All Mobile and WebApp Platforms

Does this service offer guides, tutorials and or customer support?

• Yes

Does this service offer multi-user capability (e.g. teams)?

• Yes

Does this service integrate with any other apps?

• Yes

Who are the main user groups of this service?

• SMBs, SMEs, Startups, E-Commerce Websites.

FAQs

No FAQs associated with this application.

Vendor Information

Vendor Information

Vendor Information

Other

• Personal
• Freelance
• Startups
• SMEs

• Web App

Other

• Personal
• Freelance
• Startups
• SMEs
• Agencies
• Enterprises

• Web App

Other

• Personal
• Freelance
• Startups
• SMEs
• Agencies
• Enterprises

• Web App
• Windows
• Macintosh

• iOS
• Android