Compare Free Call vs DiamanteDesk vs Tagove

Free Call 2 Support & Helpdesk	DiamanteDesk 1 Support & Helpdesk	Tagove 1 Customer Chat
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Crozscore 81% what is this? User Happiness: 85% Press Buzz: 37% User Trend: interest falling	Crozscore 64% what is this? User Happiness: 80% Press Buzz: 34%	Crozscore 80% what is this? User Happiness: 70% Press Buzz: 37% User Trend: interest falling
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About Free Call With Free Call, your visitors can phone or message you in a click. It’s a great way to boost your service, sales and more, and keep customers happy. Receive visitor calls straight to your existing cell or phone Let your site visitors get in touch with you by phone or message Use call recording so you never miss a thing	About DiamanteDesk DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems. Our software enables big and small companies to support and guide their customers through emails, websites and phone calls. It is an easy and user-friendly tool designed to create tickets within the CRM and associate them with any customer from the system. In DiamanteDesk tickets can be assigned to specific users and administrators and grouped into Branches in order to organize the workflow and focus on high-priority issues and requests.	About Tagove Communication and engagement has always been two crucial factors that could make or break any business. Therefore, Mountain View, California-based tech startup Tagove has recently launched live video, Voice call and text chat software with screen share and co-browsing to help businesses get customer insight through remarkable engagement. The company specializes in live video assistance to help online marketers increase their sales online by using interactive video technology. By using Tagove’s live video software, marketers can create a more personalized shopping experience for the customer by providing live video assistance. Most businesses lose huge amount of revenue as they fail to get an insight about the customer’s requirement and end up damaging the brand image. Tagove Live Video software allows online marketers to chat with customer and provide them with real-time support. It is very rich in context, and allows easy integration. Additionally, the software helps marketer cut the waiting time for phone calls to reach out their customers. Marketers can stay connected with clients 24/7 through live video, audio and text chat and delivery a satisfying experience. With Tagove, marketers not only can enhance customer engagement, but track everything as well. It facilitates face to face chat without using any other platform. Tagove provides best video facility on the website of the business itself. As it is not easy to track every visitor without analytic tools, it can support the business to find out which page clients are visiting the most and how long they staying on your website. “Customer engagement is critical for every business as it leads to customer satisfaction. If you fails to meet your customer’s need, you cannot survive in competition. Plus, a satisfied customers visit again, and bring more business to you. So, We launched our new software- Tagove Live Video to help marketer understand their customers better, and deliver a long lasting positive impression”: said Tagove officials. The software is loaded with many appreciable features such as live video assistance, live video chat, share screen & images, instant file sharing, speech to text, live call recording, statistics and analytics, text chatting and co-browsing to make shopping easy for both marketer and customer.
Features Analytics API Batch Permissions & Access Chat Contact Management Contact Sharing CRM Integration Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features Analytics API Batch Permissions & Access Chat Contact Management Contact Sharing CRM Integration Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features API Batch Permissions & Access Chat Contact Management Customer Management Dashboard Data Export Data Import Email Integration External Integrations Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Click-to-Dial
Summary Your Customers call you for free boost your service, sales and more Support customers anywhere, anytime, on your mobile & landline phone Increase Sales Free Call from any country in the world Ticketing and messageing system	Summary Easy-to-use help-desk open source support ticketing system and customer service solution.	Summary Node.js Socket.IO WebRTC PHP MySQL
Pricing FREE Free Included in plan: 30 minutes talk time Offline Messages Working Hours GPS caller location on the map SMALL BUSSINES $10.00 1 user(s) / month Included in plan: 60 minutes talk time Offline Messages Working Hours GPS caller location on the map Phone Hyperlink		Pricing Starting from: $60.00/month Credit card required: No Tagove has two price plans: premium and enterprise.
FAQs No FAQs associated with this application.	FAQs Does this service offer an API? DiamanteDesk provides full control of the system via API What is this service generally used for? For customer support Who are the main user groups of this service? Small to large eCommerce merchants and IT Companies with specific business requirements for customer support Does this service offer multi-user capability (e.g. teams)? Yes Does this service integrate with any other apps? Deep integrations with CRM systems (OroCRM, Salesforce, SugarCRM, etc), eCommerce solutions (Magento and Prestashop platforms, Shopify, eBay, Amazon marketplaces and stores, etc) Bug-tracking/project management tools (Jira, YouTrack, Redmine) Does this service offer guides, tutorials and or customer support? DiamanteDesk Documentation (on our website) Installation Guide (on our website) Upgrade Guide (on our website) Customer Support Online 24/7 (Live Rep)	FAQs No FAQs associated with this application.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 320	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 65	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:
Other Who uses Free Call Personal Freelance Startups SMEs Agencies Languages: English, Spanish, Bulgarian, Russian Regional Restrictions: No restrictions.	Other Who uses DiamanteDesk Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.	Other Who uses Tagove Startups SMEs Agencies Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.