Compare Formilla vs LivePerson vs Interakt

Formilla Feedback Management (0)	LivePerson Instant Messaging & Chat (106)	Interakt Customer Engagement (3)
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Crozscore: 80% what is this? Press Buzz 33% User Trend interest rising	Crozscore: 77% what is this? User Happiness 51% Press Buzz 50% User Trend interest rising	Crozscore: 66% what is this? User Happiness 100% Press Buzz 34% User Trend interest falling
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Software Description: Increase sales and improve customer support with Formilla's live chat software Allow your visitors to chat with you live if they have any questions or need support on your website.	Software Description: Our 18,000 customers of all sizes, including leading brands like Citibank, HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, and create a convenient, deeply personal relationship a conversational relationship their consumers.	Software Description: Interakt is an All-In-One Customer Engagement and Support suite. Capture: Acquire new leads through exit popups, notifications, live chat and custom forms. Engage: Use email marketing/automation, web/push notifications and automated chat triggers to engage your customers and increase conversions. Retain: Segment and manage leads and user activity data through in-built CRM. Provide real-time 24/7 support through live chat, helpdesk and a knowledge-base. All of this with just a one time simple javascript integration. Anyone with an online presence that wants to engage with their site visitors would benefit from Interakt. It helps you create a point of contact between you and your site visitors.
Features:	Features: Data Visualization Audience Targeting A/B Testing Multi-App Multi-Site Data Export External Integrations Document Comparison History/Version Control Multi-User Lead Management Marketing Automation Dashboard Customer Management Google Apps Integration Notifications File Sharing File Transfer API Analytics Chat	Features: Marketing Automation Notifications Third-Party Plugins/Add-Ons Customer Management Dashboard Scheduling Audience Targeting External Integrations Email Integration Multi-User Lead Scoring Lead Management A/B Testing API Data Import Data Export Conversion Tracking Contact Management File Sharing File Transfer
Summary: Chat via iPhone/iPad and Android Devices: Chat via your mobile device by using our iPhone/iPad or Android apps! Real-time Visitor Monitoring: Real-time visitor monitoring/tracking allows you to see the number of active visitors on your website, and initiate live chats with them. Chat Button Location: Easily move the position of the "Chat with us" and "Email us" buttons and forms to the bottom left or right of your website with our customization options. Chat History: Access your chat history and offline emails as well via the Formilla.com Live Chat Customer Inbox help desk solution. Offline Email Form: Formilla.com Live Chat automatically displays as an 'Email us' button on your site when you're offline. Add Private Comments: Formilla.com Live Chat gives you the ability to add private comments to any live chat historical record in your Customer Inbox help desk.	Summary: Customer Service: LivePerson turns customer requests for service into cost-effective relationship-building opportunities. Marketing: Through its advanced segmentation capabilities, this service enables online marketers to deliver the kind of rich, engaging customer experiences that drive results. KnowledgeBase: Provides website visitors with the answers they seek while saving their time and your money. Sales / eCommerce: Their e-commerce manager brings more engagement options, with voice-of-the customer insights based on aggregate engagement results.	Summary: All-in-one Customer Engagement Software Capture, Engage & Support all your Customers. Convert Leads to Paying Customers. Integrated tools for managing on-site visitors, leads and customers.
		Company $199.00 per month Included in plan: Team Members - 20 Total Notifications - 20 Support Tickets/month - 15,000 Emails/month - 300,000 Total Customers - 300,000 Total Leads - 600,000 Growth Plan $99.00 per month Included in plan: Team Members - 10 Total Notifications - 10 Support Tickets/month - 5,000 Emails/month - 100,000 Total Customers - 100,000 Total Leads - 200,000 Startup Plan $49.00 per month Included in plan: Team Members - 3 Total Notifications - 3 Support Tickets/month - 2,000 Emails/month - 25,000 Total Customers - 25,000 Total Leads - 50,000 Free Forever $0.00 per month Included in plan: Team Member - 1 Notification - 1 Support Tickets/month - 100 Emails/month - 1,500 Total Users - 1,000 Total Leads - 5,000
FAQs: No FAQs associated with this application.	FAQs: Who are the main user groups of this service? LivePerson provides chat and messaging service to businesses of all sizes. Does this service offer guides, tutorials and or customer support? LivePerson provides: Knowledge Base, Online Support, Phone Support, Video Tutorials and account based management and professional services. Does this service offer an API? Yes we are an open platform and provide an API. What is this service generally used for? It is generally used for intelligent online customer engagement. By using LiveEngage - LivePerson's cloud based platform - brands have seen improvement in customer care including lower costs and higher CSAT scores as well as an increase in sales. What platforms does this service support? Web-based service. Mobile version is available for Android and iOS.	FAQs: Does this service offer guides, tutorials and or customer support? Of course, we offer documentational, videographic and / or personal support to each of our customers. Does this service integrate with any other apps? Yes, it integrates with a lot of applications which would include - Website Platforms (eg. Wordpress, Magento, Shopify, Prestashop, etc). Data synchronization (Zapier, Segment, etc). What is this service generally used for? Capturing new leads, Engaging and Retaining Leads and Users, support system. Does this service offer multi-user capability (e.g. teams)? Yes, Interakt allows multi-user access to manage a project with your team efficiently. Does this service offer an API? Yes, we offer open APIs (optional) to pass data to Interakt. What platforms does this service support? Web-App and Mobile Apps. Who are the main user groups of this service? Everyone with an online presence.
Publisher: Founded: - Based in: - Employees: 2-10 Likes: Followers:	Publisher: Founded: 1995 Based in: New York Employees: 1001-5000 Likes: Followers: 10.5k	Publisher: Founded: - Based in: - Employees: - Likes: Followers: 1.25k
Other: Regional Restrictions: No restrictions.	Other: Who uses LivePerson Personal SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android WinPhone Blackberry Languages: English Regional Restrictions: No restrictions.	Other: Who uses Interakt Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.