Increase sales and improve customer support with Formilla's live chat software
Allow your visitors to chat with you live if they have any questions or need support on your website.
Informizely is a SaaS service for capturing visitor intent, discovering persuasive hooks, and taking down UX barriers.
Through beautiful non-obtrusive surveys, feedback is captured. Survey responses are available in real-time and can be analyzed, filtered, sorted and downloaded.
Using the amazing targeting capabilities Insitez provides, survey conversion rates of 20%~70% can be realized.
Gnatta allows businesses of all sizes to listen and speak to their customers on an individual basis, quickly and effectively via one single interface.
Enabling customer services to be handled at scale, Gnatta ensures operators can be agnostic towards communication channels, reacting to tweets, Facebook messages, SMS messages, email, marketplace and review sites without the need of deep channel knowledge.
Gnatta also provides a comprehensive suite of analytics giving users a greater understanding of what their customers are saying about them.
Net Promoter Score
Chat via iPhone/iPad and Android Devices: Chat via your mobile device by using our iPhone/iPad or Android apps!
Real-time Visitor Monitoring: Real-time visitor monitoring/tracking allows you to see the number of active visitors on your website, and initiate live chats with them.
Chat Button Location: Easily move the position of the "Chat with us" and "Email us" buttons and forms to the bottom left or right of your website with our customization options.
Chat History: Access your chat history and offline emails as well via the Formilla.com Live Chat Customer Inbox help desk solution.
Offline Email Form: Formilla.com Live Chat automatically displays as an 'Email us' button on your site when you're offline.
Add Private Comments: Formilla.com Live Chat gives you the ability to add private comments to any live chat historical record in your Customer Inbox help desk.
Interactive text analysis for open-ended questions
Built-in analysis, filter tools, reporting, sorting and downloading of results
Customizable styling and positioning, with amazing targeting capabilities
Full integration with Google Analytics & Publication via Google Tag Manager
No key features associated with this application.
Starting from: $59.00/month
Credit card required: No
SMB plan starting at $59/mo.Professional plan starting at $175/mo.Enterprise plan starting at $299/mo.
Credit card required: N/A
Full access for all - £99 per concurrent user per month.
No FAQs associated with this application.
Who are the main user groups of this service?
Web analysts, online marketing managers, UX professionals and product managers