Compare FormBit vs SearchBlox vs Synthetix

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Crozscore:

70%
what is this?
37%
no significant changes

Crozscore:

58%
what is this?
29%
interest falling
FormBit screenshot SearchBlox screenshot Synthetix screenshot view 4 more

Software Description:

Empower your organization with automation using the online form builder. Multiple features for you to create forms such as Contact Forms, Registration Forms, Survey, Booking, Sign Up Forms, etc. Create forms using drag and drop components and start collecting data right away! The submissions collected from the forms can be viewed online or it can integrated with third party services.

Software Description:

Fast search to discover information across file systems, websites, databases, cloud or custom content. Integrate with websites and applications.

SearchBlox offers the best alternative to Google Search Appliance and Google Site Search.

SearchBlox offers the most flexible search software for your organization. No more black-box appliance-based search solutions, or non-supported/custom open source solutions. Fast, flexible and, above all, very simple to install, administer and support. With built-in connectors for indexing websites, databases, file systems, Amazon S3, Google Drive, Twitter, CSV or MongoDB, there are no additional costs for connectors. We invite you to watch our demo and download a 30-day trial of SearchBlox to see for yourself.

Software Description:

A complete suite of attractive, integrated customer contact tools

Refine your online customer service into exceptional customer experiences with the suite of our unique online customer contact tools with comprehensive reporting, analytics and editorial control.

Self-Service Cloud
A natively developed suite of self-service digital channels within a single customer experience platform. Proactively present customers with the information they need at each stage of their online journey.

Contact Centre Cloud
Scalable and reliable cloud-based, customer service contact centre technology without the need for labour intensive IT interference, which helps deliver value at every user interaction.

All Synthetix services are cloud first and Software as a Service (SaaS), delivering customer service solutions to all customer touchpoints across both public and private sectors.

The Synthetix suite of customer contact technology integrate with most popular CRM systems (e.g. Salesforce), contact centre platforms, agent desktops and customer service channels

Features:

  • Inventory Tracking
  • Customer Management
  • Supplier Management
  • Lead Management
  • Project Management
  • Dashboard
  • Data Visualization
  • Multi-User
  • External Integrations
  • API
  • Notifications
  • Data Export
  • Data Import

Features:

  • External Integrations
  • API
  • Data Export
  • Data Import

Features:

  • 2-Factor Authentication
  • External Integrations
  • Multi-User
  • Chat
  • Dashboard
  • Contact Management
  • API

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

  • Deliver automated responses across every customer touch point

  • Optimise your customers’ online experience

  • Differentiate your brand and make customers feel special when they engage

  • Intelligent FAQ Search - Seamless customer experience across desktop, mobile and social channels

  • Virtual Agents - Engage your website visitors with personalised, guided, automated conversational assistance

  • Agent Knowledge-base - Maximise agent productivity with a centralised and shared knowledge solution

  • Live Web Chat - Connect customers with agents in real time through integrated live chat

  • Centralised Knowledge - Synthetix puts knowledge at the heart of every customer experience, driving content to all customer touchpoints

  • APIs - Comprehensive APIs for building online customer service integrations

  • Email Management / Dynamic Web Forms - Automatically allocate emails to capture or deflect customer emails

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
2.29k
Followers:

Publisher:

Founded:
-
Based in:
Takeley
Employees:
11-50
Likes:
54
Followers:
737

Other:

Who uses FormBit
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Regional Restrictions:
No restrictions.

Other:

Who uses SearchBlox
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Synthetix
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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