Compare Fluid BPM vs K2 BlackPearl vs ServiceNow

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Crozscore:

82%
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76%
44%
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Crozscore:

86%
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82%
48%
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Fluid BPM screenshot view 3 more K2 BlackPearl screenshot view 4 more ServiceNow screenshot view 5 more

Software Description:

The management of any principal business is driven by the requisites for cost-effective and efficient management, whilst delivering to customers.

Central to the management of the business is information about the business. Information is POWER and the ability access this information is key to any business. Successful tools are required to deliver this management capability.

Fluid BPM delivers on those demands!

Software Description:

K2 enables its users to convert their manual, paper-based processes into flexible digital solutions. It is a business process management platform that offers solutions for every business phase, from onboarding to budgeting and campaign management.

K2 BlackPearl offers business activity monitoring and interaction management features, managing troubleshooting, security, and data control.The platform provides integrated process automation and all the necessary tools for creating departmental workflows across the organization with no coding required.

Main features that K2 offers are automated workflows, feature-rich forms, smart objects, smart starters, workdesks, and analytics. When it comes to deployment, users can choose between on-premise or cloud, along with Android and iOS native apps.

Software Description:

ServiceNow is a comprehensive platform that helps organizations take care of their professional process management sphere. Beside Business Process Management, this solution also provides asset management, change and release management, as well as problem management.

This service is mostly dedicated to small and medium-sized enterprises, although their customers can be large organizations too, mainly in financial, healthcare, education, and government field. ServiceNow also allows users to generate a catalog of hardware products, a wide array of custom reports, customer service management, as well as performance analysis.

Another prominent feature of this suite is its incident management ability. Based on that, IT departments can capture incidents using the self-service portal, email, chat, and phone. ServiceNow also captures all the IT costs, making data ready for various charts and reports.

Features:

  • Analytics
  • Employee Engagement
  • Timesheets
  • 2-Factor Authentication
  • Application Tracking
  • Employee Database
  • Keyword Tracking
  • Third-Party Plugins/Add-Ons
  • Marketing Automation
  • Scheduling
  • Dashboard
  • Data Visualization
  • Supplier Management
  • Data Export
  • Data Import
  • Notifications
  • Multi-User
  • Project Management
  • Password & Access Management
  • External Integrations
  • Inventory Tracking
  • Customer Management
  • Batch Permissions & Access
  • Contact Management
  • API

Features:

  • Project Management
  • Notifications
  • Data Import
  • Data Export
  • API
  • External Integrations

Features:

  • Password & Access Management
  • Multi-User
  • Notifications
  • Data Import
  • Data Export
  • API
  • External Integrations
  • Inventory Tracking

Summary:

  • Integration On Any Platform!

  • Highly Customisable!

  • Superior Content Management

  • Attachment Preview for Excel, Word, PDF, Images etc.

  • On-Site and Cloud Offerings.

Summary:

  • Workflows

  • SmartForms

  • SmartObjects

  • SmartStarters

  • Workdesks

  • Insights

  • Analytics

  • Security & Governance

  • Choice of Deployment

Summary:

  • Incident management

  • Change management

  • Problem management

  • Asset & configuration management

  • Service catalog

  • Knowledge management

  • Notifications

  • Escalations

  • Reporting

  • Service level management

Basic

$80.00
1 user(s) / month
Included in plan:
  • Unlimited usage of the complete Fluid BPM platform.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Business Information Management.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • Yes. Please contact us for more information.

  • What platforms does this service support?
  • Web based / Mobile Web is supported.

  • What is this service generally used for?
  • Any type of workflow, content management and integration.

  • Does this service integrate with any other apps?
  • Yes. Numerous. Too many to list, please contact us for more information.

  • Who are the main user groups of this service?
  • Any SME and Enterprise customers.

FAQs:

    Does this service integrate with any other apps?
  • Integrations: SharePoint, Box, DocuSign, Exchange, Office 365, Dynamics CRM, SQL Server, Oracle, SAP, Salesforce, social media tools, and more.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Email Support, Phone Support, Training, Tickets, Community Support, Knowledge Base.

  • What platforms does this service support?
  • K2 BlackPearl offers both cloud-based and on-premise deployment, as well as Android and iOS native apps.

  • Does this service offer an API?
  • Yes, it offers API.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Who are the main user groups of this service?
  • Main users of K2 BlackPearl are SMEs and large organizations, mainly those that have a deep investment in Microsoft technologies.

  • What is this service generally used for?
  • K2 BlackPearl is generally used for business process management and workflow automation.

  • What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with Windows Server, Microsoft SQL Server, SharePoint, Office 365, Microsoft Dynamics.

FAQs:

    Does this service integrate with any other apps?
  • Integrations: Altiris (version 6.5), Google Maps, Google Custom Search, IBM Tivoli Netcool/OMNIbus, Incident, Microsoft, Microsoft SCOM, Verizon eBonding, Ariba, AT&T eBonding, BMC Remedy, Borland Starteam, CA Service Operations Insight (SOI) – POV, Centennial, CiscoWorks, Clarify, Dell AlertFind, Eloqua, EMC nLayers, EMC Smarts, EMC Smarts ADM, HDI Survey, HP OpenView Operations, HP OpenView ServiceDesk
    HP Service Manager 7, IBM Tivoli Access Manager, LPI Level Platforms, ManageIQ EVM, Manhattan Software, CenterStone, Microsoft Biztalk (Getronics), Microsoft Identity Integration Server (MIIS), Microsoft Outlook, Nimsoft Integration, Novell eDirectory 6.5, Oracle Financials (ERP), Oracle PeopleSoft

  • Does this service offer guides, tutorials and or customer support?
  • Support: Email Support, Phone Support, Community, Resource Center.

  • Who are the main user groups of this service?
  • Main users of ServiceNow are small and medium-sized companies.

  • What is this service generally used for?
  • This service is generally used for IT service management.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • ServiceNow offers a set of RESTful APIs.

  • What platforms does this service support?
  • ServiceNow is a web-based software, but it offers native iOS and Android apps.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
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Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
Santa Clara
Employees:
5001-10000
Likes:
Followers:

Other:

Who uses Fluid BPM
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Hindi, Afrikaans, English, Arabic, Italian
Regional Restrictions:
No restrictions.

Other:

Who uses K2 BlackPearl
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ServiceNow
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
French, Portuguese, English, German, Spanish, Italian, Japanese, Dutch
Regional Restrictions:
No restrictions.
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