Compare FLS VISITOUR vs mHelpDesk vs Repsly

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Crozscore:

63%
what is this?
28%
no significant changes

Crozscore:

82%
what is this?
71%
44%

Crozscore:

82%
what is this?
90%
36%
no significant changes
FLS VISITOUR screenshot view 2 more mHelpDesk screenshot view 4 more Repsly screenshot view 5 more

Software Description:

Real-time scheduling and route optimization software for your field force of between 30 and 3,000 engineers, surveyors, and inspectors. VISITOUR will most efficiently plan all appointments and planned and emergency call-outs in a matter of seconds, including accurate time-of-day actual driving speeds and current traffic. You will attend customers quicker, arrive on time, and reduce mileage and driving time by up to 50%. References include SKY, Selecta, Jungheinrich, British Engineering Services, Royal Mail Property & Facilities Solutions, Mitie, Gilbarco, and Aqualisa.

Software Description:

Mhelpdesk is an advanced field service solution that allows service teams to work more productively by tracking their orders with great efficiency and issuing invoices on the fly. The workforce is monitored and managed through the field agents’ mobile devices.
It is powerful software, which supports a wide variety of scheduled and unscheduled work flows, with both one time and recurring appointments.
This allows field techs to access all the necessary information about a job right from their mobile device, saving time and eliminating the need to call back to the main office.

Software Description:

Repsly is a field service management app created for mobile sales teams, mainly in mid-sized businesses. Industries that this service covers are: Food & Beverage; Beer, Wine, & Spirits; Consumer Products; and Retail.

The central purpose of Repsly is tracking and management of your sales reps in real-time. Team members communicate via the app, upload photos, and use the client database. Field workers can use a number of templates (like forms or purchase orders), use calendars, and add or update appointments.

Managers have the back office console to track field workers, interact with them, and use GPS-based location data on the Repsly map. Repsly helps you improve the effectiveness of your field teams, and considerably simplifies gathering and analysis of field data, creating a stable connection between your field and back-office staff.

Features:

  • Scheduling
  • Route Optimization

Features:

  • Billing/Invoicing
  • Customer Management
  • History/Version Control
  • Payment Processor
  • Scheduling
  • Inventory Tracking
  • Notifications
  • Task Scheduling/Tracking
  • Calendar Management

Features:

  • Route Optimization
  • Customer Management
  • Notifications
  • External Integrations
  • API
  • Project Management
  • Data Export
  • Data Import
  • Inventory Tracking
  • Multi-User

Summary:

  • Easy to integrate with web services and pre-built adapters to SAP and Dynamics

  • Optional mobile solution for engineer job status updates, completion notes, and GPS Tracking

  • Real time appointment, schedule, and route optimisation solution utilising time-of-day traffic based road speeds

  • Proven to achieve 20% or more increase in productive work time per technician

  • In use by some of the worlds most successful field service organsiations

Summary:

  • Simple Scheduling: Jobs can be filled-in by the office manager who can use the corresponding tab on the main screen.

  • Job Tracking: Using the Job Tracking feature, administrators can quickly overview all job statuses with live updates from the field agents’ mobile devices, check the customer’s location and get instantly informed when a job is completed.

  • Billing and Invoicing: With Mhelpdesk’s billing and invoicing features, users can pre-fill invoices with the customer's data before the service team even reaches the customer’s location.

  • Workforce Management: Administrators know exactly where their field service teams are located at any given moment, they can efficiently manage them to meet the ever-changing demands and requirements of their customers.

  • Location Awareness: Administrators can locate all field technicians in real-time and assign them with the nearest jobs based on their geographic map location.

Summary:

  • Custom Forms

  • Geotagged Photos

  • Team Management

  • Product Monitoring

  • Internal Text Communication

  • Custom Fields

  • Custom Structured Database

  • Workforce Tracking

  • Work Time Tracking

  • Mileage Tracking

Pricing:

  • Credit card required: N/A
  • Pro: $99 per month, 2 User Logins, 50 Jobs per month.
    Growth: $249 per month, Unlimited Users, 250 Jobs per month.
    Success: $499 per month, Unlimited Users, Unlimited Jobs.
    Free 14 day trial

Organization Package

$24.00
1 user(s) / month
Included in plan:
  • Get your team on the same page and manage places & activities.

Visibility Package

$32.00
1 user(s) / month
Included in plan:
  • Get your team on the same page and manage places & activities.
  • See what’s happening in the field through mobile forms and photos.

Optimization Package

$49.00
1 user(s) / month
Included in plan:
  • Easily manage your team’s schedule.
  • Audit and take orders for your products.
  • Track progress with our custom reporting dashboard.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • It can be used in all service industries such as plumbers, hvac, appliance repair, IT and computer repair, pest control, electricians, landscaping, handymen, carpet cleaning, etc.

  • What is this service generally used for?
  • This solution is used to modernize the way field service teams work and interact with their customers.

  • What platforms does this service support?
  • Because it's a Web-based system, Mhelpdesk is readily available on any mobile device with Internet access.

  • Does this service integrate with any other apps?
  • It integrates with: Google Maps, Google Calendar, Quickbooks.

  • Does this service offer an API?
  • It offers an API that can be used to integrate the application with the other software tools.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials, Email Support.

  • Does this service offer an API?
  • Repsly provides APIs to enable integrating with other software.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it is intended to be used by teams.

  • What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with CRM platforms.

  • What platforms does this service support?
  • This is a web-based software, with Android and iOS mobile apps available.

  • Who are the main user groups of this service?
  • Main users of Repsly are mobile sales teams in medium-sized companies.

  • What is this service generally used for?
  • This service is used fro field team activity management.

  • Does this service integrate with any other apps?
  • Integrations available: Xero, MailChimp, FreshBooks, Zoho CRM, Highrise CRM, QuickBase, AWeber, GetResponse, HubSpot Marketing, Infusionsoft, Salesforce Sales Cloud, Pipedrive, Constant Contact, Microsoft Office 365, Close.io, Google Contacts, Zapier, QuickBooks, HubSpot CRM.

Publisher:

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Publisher:

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Publisher:

Founded:
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Employees:
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Likes:
1.76k
Followers:
4.63k

Other:

Who uses FLS VISITOUR
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Chinese, Dutch, German, Spanish, Russian, French, English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Repsly
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
German, Portuguese, Spanish, Russian, French, English
Regional Restrictions:
No restrictions.
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