Compare FLS VISITOUR vs ClickSoftware vs FieldEdge

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Crozscore:

61%
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28%
interest falling

Crozscore:

83%
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90%
42%
interest falling

Crozscore:

78%
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20%
36%
no significant changes
FLS VISITOUR screenshot view 2 more ClickSoftware screenshot view 4 more FieldEdge screenshot view 4 more

Software Description:

Real-time scheduling and route optimization software for your field force of between 30 and 3,000 engineers, surveyors, and inspectors. VISITOUR will most efficiently plan all appointments and planned and emergency call-outs in a matter of seconds, including accurate time-of-day actual driving speeds and current traffic. You will attend customers quicker, arrive on time, and reduce mileage and driving time by up to 50%. References include SKY, Selecta, Jungheinrich, British Engineering Services, Royal Mail Property & Facilities Solutions, Mitie, Gilbarco, and Aqualisa.

Software Description:

ClickSoftware is software for workforce optimization.
It provides a comprehensive range of mobile workforce management solutions designed to help service organizations face head-on the challenges of mobile workforce scheduling.
The product is very scalable to meet the scheduling demands of any size organization. It's also quite customizable, although it requires skilled and certified personnel to manage the changes to code, logic, or applications.

Software Description:

FieldEdge provides its users with a powerful tool to easily track customers, dispatching, finances, service agreements, and other aspects of field service management. They can also add accounting features through a seamless integration with Quickbooks.

This platform is mainly used by HVAC, plumbing, electrical, and other contractors. It is proven that office staff will save up to 20 hours weekly by automating the assignment of work based on a technicians' skills and job location. FieldEdge efficiently manages complex jobs by grouping multiple technicians and assigning a technician or crew to a work order for multiple days for bigger jobs.

Business owners are also able to build a strong relationship with their clients with excellent customer service and VIP customer experience. Field workers are equipped with a powerful tool to create repeat business and provide a white-glove service.

Features:

  • Scheduling
  • Route Optimization

Features:

  • Customer Management
  • Forecasting
  • Scheduling

Features:

  • Dashboard
  • External Integrations
  • Multi-User
  • Notifications
  • Data Export
  • Data Import
  • Inventory Tracking
  • Customer Management
  • Scheduling

Summary:

  • Easy to integrate with web services and pre-built adapters to SAP and Dynamics

  • Optional mobile solution for engineer job status updates, completion notes, and GPS Tracking

  • Real time appointment, schedule, and route optimisation solution utilising time-of-day traffic based road speeds

  • Proven to achieve 20% or more increase in productive work time per technician

  • In use by some of the worlds most successful field service organsiations

Summary:

  • Resource Management Features: Inventory Tracking; Mobile Device Management; Mobile Device Management; Product and Parts Catalog.

  • Scheduling & Routing Features: Automated Dispatch; Interactive Map; One Time Scheduling; Recurring Scheduling; Schedule by Customer Priority; Schedule by Employee Proximity; Schedule by Employee Skill Set.

  • Work Order Management Features: Contract Management; Job History; SLA Compliance Tools; Time Tracking.

  • Customer Management Features: Appointment Management; Appointment Reminders; Contact Database; Contact Management.

  • Business Intelligence Features: Custom Reports; Dashboard; Service History.

  • Project Management Features: Gantt Chart; Reminders; Task Management.

Summary:

  • Quotes & Invoicing

  • Call Center Management

  • Contract Management

  • Customer Database

  • Track Unlimited Inventory Items

  • Field Service Job Dispatching

  • Job Tracking

  • Mobile Access

  • Scheduling

  • Service History Tracking

Pricing:

  • Credit card required: N/A
  • Pricing on demand.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • ClickSoftware markets its products to large companies such as utility and retail companies as well as small and medium businesses in a variety of industries such as communications, utilities, retail, Insurance, capital equipment, home services, oil and gas, public safety and security.

  • What is this service generally used for?
  • It is generally used for workforce management and field service management.

  • What platforms does this service support?
  • It is web-based service working on: Windows 8, Windows XP, Windows Vista, Windows 7, Windows 2000, Web browser (OS agnostic), Mac OS, Android.

  • Does this service integrate with any other apps?
  • It integrates with: SAP, Oracle, Microsoft Dynamics, Sybel etc.

  • Does this service offer an API?
  • It offers an API.

  • Does this service offer guides, tutorials and or customer support?
  • They provide 24/7 online support, brochures, case studies, and video tutorial.

FAQs:

    Does this service integrate with any other apps?
  • Integrations: Sage Intacct, Twilio, QuickBooks, Fleetmatics, Goldmine.

  • Who are the main user groups of this service?
  • Users of FieldEdge are contractors in the field service industries including HVAC, plumbing, electrical, and similar.

  • What platforms does this service support?
  • This is a cloud-based software, with iOS and Android mobile apps.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • What are some applications this service is commonly used in tandem with?
  • It is most frequently used in tandem with Quickbooks.

  • What is this service generally used for?
  • This service is used for field service management.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, there is multi-user capablity offered.

  • Does this service offer an API?
  • No.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
1985
Based in:
Petah Tiqva
Employees:
501-1000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses FLS VISITOUR
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Chinese, Russian, Spanish, French, German, Dutch, English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses FieldEdge
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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