Compare Flowmotor vs SolarWinds Service Desk vs NetSuite

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About Flowmotor

Use the strategic plan section of the software for planning and development - set goals and metrics, create initiatives or projects and define milestones. This allows you to track activities and results with ease.
Use the task board to track activities and implementation: Create tasks and milestones, add deliverables and delegate them to team members.
The Navigator (on the left side) shows the status and progress of initiatives / projects and milestones. In the details pane (on the right) more information, such as estimated arrival, the progress percentage and velocity are displayed.
The most important tasks are displayed in the daily schedule of the task board. So each party knows what he / she should do next to achieve the pre-defined goals.

About SolarWinds Service Desk

SolarWinds Service Desk offers real cloud-based IT service desk and asset management software that helps companies govern their IT environment.
This service empowers organizations with an innovative ITSM platform that automates and simplifies their daily IT tasks.
SolarWinds Service Desk automatically pulls warranty information for all of the major hardware providers. Their clients can also go live operationally without any professional service support in days, not weeks or months.

About NetSuite

NetSuite empowers over 24,000 companies of all sizes and industries to optimize financial close, reduce IT costs, and eliminate operational inefficiencies with our built-in business intelligence, reporting, and real-time visibility -- allowing you to focus on key, revenue-generating decisions, rather than worry about your back-end systems.

Features

  • Accounts Payable
  • Accounts Receivable
  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Forecasting
  • General Account Ledger
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Password & Access Management
  • Payroll
  • Project Management
  • Scheduling
  • Supplier Management
  • Tax Management
  • Third-Party Plugins/Add-Ons
  • Travel Management

Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum

Features

  • 2-Factor Authentication
  • Accounts Payable
  • Accounts Receivable
  • API
  • Balance Sheet
  • Billing/Invoicing
  • Budgeting
  • Calendar Management
  • Contact Management
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Forecasting
  • General Account Ledger
  • Inventory Tracking
  • Multi-Currency
  • Multi-User
  • Notifications
  • P&L
  • Payroll
  • Supplier Management
  • Tax Management
  • BitCoin
  • PayPal
  • Stripe
  • SAP Integration

Summary

  • Monitoring: control activities and results on your way to success

  • Realization: create the necessary work packets

  • Alignment: have regular planning meetings and retrospective analysis sessions

Summary

  • IT Service Desk: Manages tickets and service requests, email integration of self-service portal.

  • Self-Service Portal: Employees can resolve their issues independently.

  • Contract Management: Tracking all contracts and software licences.

  • IT Asset Management: Management of every asset in the organization.

  • IT Service Catalog: Streamline available service requests and fulfillment processes.

  • Risk Detection: Scans software and hardware continuously for all issues.

Summary

  • Accounting, ERP

  • Analytics, Dashboards

  • Inventory Management, Order Management

  • CRM, CRM Analytics, SFA, Marketing, Customer Service

  • Quoting, Sales Order Management

  • Ecommerce

Pricing

  • Starting from: $15.00/month
  • Credit card required: No
  • 1-9 Users: 279.00 € / User / Year
    10-49 Users: 199.00 € / User / Year
    50+ Users: 169.00 € / User / Year

Pricing

  • Starting from: $19.00/month
  • Credit card required: No
  • Pricing on Request: Customers receive customized price quotes based on number of accepted services.

Professional

$69.00
1 user(s) / month
Included in plan:
  • Incident Management
  • Service Catalog
  • Advanced Automations
  • API Access

Team

$19.00
1 user(s) / month
Included in plan:
  • Incident Management

Business

$39.00
1 user(s) / month
Included in plan:
  • Incident Management
  • Service Catalog

Enterprise

$89.00
1 user(s) / month

Pricing

  • Credit card required: No
  • Hosted software pricing varies by product line and their range is $99.00 to $129.00 per user per month based on annual contract. Additional fees apply to various add-on products and add-on services. Help desk support plans are priced separately and may range from 22.5% to 37.5% of the software subscription.

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • SolarWinds Service Desk offers its clients the following support services: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • Does this service offer an API?
  • Their REST API allows customers and developers to expand and build on the SolarWinds Service Desk platform.

  • What are some applications this service is commonly used in tandem with?
  • SolarWinds Service Desk is the most commonly used with: Google apps; Zendesk; OneLogin; Okta; Email clients etc.

  • Who are the main user groups of this service?
  • Main users are companies that employ between 100-3,000 people.

  • What is this service generally used for?
  • This service is generally used for IT Service Management and IT Asset Management.

  • What platforms does this service support?
  • This service is web-based, and runs on Mac, Windows, and Linux. Mobile version works on any mobile device running iOS 4+, Android 2.1+, webOS 2, Windows Mobile, or BlackBerry 6, on mobile browser, without installing a native app.

  • Does this service integrate with any other apps?
  • It integrates with over 200 cloud applications.

FAQs

    What platforms does this service support?
  • This is web-based service, mobile version works on: Android, iPhone-iPad, and Windows Phone.

  • Who are the main user groups of this service?
  • NetSuite's services are primarily aimed at medium- to enterprise-sized businesses.

  • What is this service generally used for?
  • It is generally used as a business management software,

  • What are some applications this service is commonly used in tandem with?
  • NetSuite is commonly used in tandem with: Bill.com; BambooHR; and FieldAware.

  • Does this service integrate with any other apps?
  • It integrates with: Dell Boomi, Ascentis, Bronto, Five9, DocuSign, Bill.com, Concur, BambooHR, Kronos Workforce Ready, FieldAware, Box, Expensify, 8x8 Virtual Contact Center, ProofHQ.

  • Does this service offer an API?
  • NetSuite offers APIs to integrate with third-party systems.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: On-line support; Toll-free Technical Centre contact; 24x7 telephone support worldwide.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
2007
Based in:
Cary
Employees:
51-200
Likes:
Followers:

Vendor Information

Founded:
1998
Based in:
San Mateo
Employees:
1001-5000
Likes:
Followers:

Other

Who uses Flowmotor
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
German, English
Regional Restrictions:
Some parts of the service are only available in German.

Other

Who uses SolarWinds Service Desk
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish, Dutch
Regional Restrictions:
No restrictions.

Other

Who uses NetSuite
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, French, German, Japanese, Chinese
Regional Restrictions:
No restrictions.
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