Compare Flow XO vs Second CRM vs Kissflow Workflow

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About Flow XO

Flow XO is a platform that allows users with no technical experience to build sales and marketing workflows on top of their existing cloud applications.
Each supported service is built as a module which is called by the Flow XO core. A service is split into separate methods, and each method is either a trigger (looks for new records, or receives new records via a webhook) or an action (creates, updates or deletes records).
It builds workflows quickly and easily,with simple workflow designer, even for novice users.

About Second CRM

Second CRM offers a common technology platform, covering sales, customer service and operations, for small to medium businesses, to implement data driven standard processes that improve productivity and help businesses scale.

Along with the generic automation software that serves majority of small to medium businesses, Second CRM for Industries, offer preconfigured Second CRM solutions, helping customers to immediately benefit from the proven best practices, with enterprise level support.

About Kissflow Workflow

Kissflow believes the people closest to the chaos know how to fix it best. That’s why we created a platform to help all business users discover, create, modify and use business applications. Each application is made using beautiful, easy-to-use, and modern technology to help even non-technical people create amazing applications. No coding or complex mapping required.

Kissflow brings the power of business process management and workflow software to your office for a fraction of the cost. More than 10,000+ customers use Kissflow across more than 121 countries. It is deeply integrated with Google Apps and is rated as the #1 BPM and Workflow Management tool.

Let work flow from your brain to your business. Try Kissflow today.

Features:

  • Easy 5-step wizard for building your workflows in minutes
  • Pre-built reports and dashboard for workflow insights
  • Share your workflows & collaborate with other process owners
  • Single sign-on (SSO) with Google Apps, Office 365 and SAML
  • Pre-integrated with Google Apps SSO, Mail, Contacts and Docs
  • Attach documents to workflows from Google Docs,Box & Dropbox
  • Auto sync of Google Apps users and groups
  • Runs on reliable Google App Engine and Google Cloud SQL
  • Zapier support for integrating with leading SaaS softwares
  • Reliable APIs and webhooks to build your own integrations
  • Support for Android, iPhone and iPad

Features

  • API
  • Batch Permissions & Access
  • Customer Management
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Inventory Tracking
  • Notifications
  • Project Management
  • Supplier Management
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Process Modeling
  • Process Reporting
  • Access Management
  • Status Notifications
  • Reports

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Multi-User
  • Notifications
  • Project Management
  • Process Modeling
  • Form Builder
  • Process Reporting
  • Workflow Management
  • Access Management
  • Reports

Summary

  • Marketing: Drip marketing campaigns; Lead management; Post event follow up.

  • Onboarding: Claims handling; Order processing & approval; Welcome emails.

  • Renewals & Retention: Annual renewals; Collecting feedback; Handling cancellations.

  • Upselling: Upgrade offers; Customer reviews; Identifying cross-selling opportunities.

Summary

  • Data driven Standard Process: We promote business automation and data driven approach to manage any business looking to scale. Implementing standard business processes with automated workflows, and escalating any anomalies with real-time dashboards and KPI’s are MUST for a predictable business growth and scaling up.

  • Always there for Customers: We offer multiple support options via email, phone, skype or even Whatsapp, whatever customers prefer, as long as they are using our products. Multiple implementation and support packages are available to meet the needs of every business.

  • No Big Bang Approach: We encourage businesses to start with basic automation and then slowly add advanced features as they scale. This way businesses don’t have to fork out a big amount upfront, without seeing any tangible returns and also it helps in smoother transition for employees.

  • Asian Products: We develop all our products keeping in mind local regulations and the needs of Asian SME businesses. From supporting all Asian languages, currencies and taxation, offer billing in local currencies, to having customer support guys speak local language, goes a long way to establish ourselves as the first choice among Asian businesses.

Summary

  • Easy 5-step wizard for building your workflows in minutes

  • Pre-built reports and dashboard for workflow insights

  • Share your workflows & collaborate with other process owners

  • Single sign-on (SSO) with Google Apps, Office 365 and SAML

  • Pre-integrated with Google Apps SSO, Mail, Contacts and Docs

  • Auto sync of Google Apps users and groups

  • Reliable APIs and webhooks to build your own integrations

  • Support for Android, iPhone and iPad

Pricing

  • Credit card required: No
  • Free: 2 workflows; 100 tasks; 5 minute triggers
    Micro: $19 per month; 5 workflows; 5,000 tasks; 5 minute triggers.
    Plus: $49 per month; 10 workflows; 15,000 tasks; 1 minute triggers.
    Pro: $99 per month; 20 workflows; 45,000 tasks; 1 minute triggers.

Pricing

  • Starting from: $10.00/month
  • Credit card required: No
  • Starting from $10/user/month

    Get started with the very basic automation features and then slowly add more advanced features like sales force automation and customer service, as you become ready to scale.No Setup Fee. Monthly fee includes user licence, hosting, technical support, daily backups, bug fixes, updates and online video training.

SECOND CRM FOUNDATION

$10.00
1 user(s) / month
Included in plan:
  • Customer Database
  • Plan and Track Customer interactions
  • Calendaring and Reminders
  • Tasks Management (Kanban)
  • Send Email and SMS
  • Manage Multiple Email Accounts
  • Employee database
  • User directory & Messaging
  • HR Policy documents
  • Leaves Management
  • Claims Management
  • Passport and Visa expiry alerts
  • Meetings Management
  • Document Management
  • Company Announcement and Message Board
  • Manage Expenses and Office Bills
  • Track Payments (Claims and Bills)
  • Reports, Charts and Custom Dashboards

SALES

$36.00
1 user(s) / month
Included in plan:
  • Capture leads from email, website and social media
  • Append your Leads info with powerful data enrichment
  • Manage follow ups (appointments, meetings, reminders)
  • Email and SMS Campaigns to keep your leads warm
  • Track opportunities and sales pipeline
  • Manage sales team and track activities
  • Generate and send quotes and invoices
  • Manage sales orders and delivery orders
  • Manage payments and receipts
  • Sync data with Quickbooks, Xero
  • Set sales target and track performance
  • Generate sales reports and charts
  • Custom dashboards and widgets
  • Schedule sending reports via email

SERVICE

$36.00
1 user(s) / month
Included in plan:
  • Segment customers for better Account Management
  • Manage service team and track activities
  • Customer selfservice portal for creating and tracking service requests
  • Manage service contracts with expiry alerts
  • Track customer requests (tickets) with escalation
  • Email automation - auto response, ticket creation and assignment
  • Manage FAQ's and Knowledge base
  • Design and execute customer survey (CSAT, NPS)
  • Generate service reports and charts
  • Custom dashboards and widgets
  • Schedule sending reports via email

FAQs

    What is this service generally used for?
  • It is used to build automated sales & marketing workflows.

  • What platforms does this service support?
  • Flow XO is a cloud-based service.

  • What are some applications this service is commonly used in tandem with?
  • It is used in tandem with Google apps and various CRM and email marketing platforms.

  • Does this service integrate with any other apps?
  • Flow XO integrates with: Google apps, Campaign Monitor, Mailchimp, Pipedrive, FreshBooks, Trello, Slack, Twilio etc.

  • Does this service offer an API?
  • It offers an API.

  • Does this service offer guides, tutorials and or customer support?
  • They offer knowledge base and live chat.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Second CRM offers Customer support via Phone, WhatsApp and Email. And provides an online customer support Portal that includes user manual, video tutorials, faq, Online Live chat

  • Does this service integrate with any other apps?
  • Connect with your favorite apps:
    Accounting Software - QuickBooks, Xero
    eCommerce - WooCommerce, Shopify, Magento
    Contacts & Calendar - Google, Office 365
    SMS - Clickatell
    Payments - Stripe, eGHL, eNETS
    Logistics - EasyParcel

  • Who are the main user groups of this service?
  • Small sized single location companies to large regional enterprises, across multiple industries and geographies.

  • What is this service generally used for?
  • Manage Sales & Marketing, Customer Support and Business Operations

  • What platforms does this service support?
  • Second CRM is a web based application, which supports all major browsers on all operating systems. Second CRM web app also support browsers on all major devices: iPhone, iPad, Android phones & tables, Windows 8 Phone & tablets and BlackBerry 10.

  • What are some applications this service is commonly used in tandem with?
  • Contacts & Calendaring, Email Marketing, SMS gateway, Payment gateway, Accounting/ERP software, eCommerce platform/Marketplace, Logistics, Integration with landing pages, etc

  • Does this service offer an API?
  • Second CRM offers two-way REST based web APIs to integrate with third-party applications.

  • Does this service offer multi-user capability (e.g. teams)?
  • Second CRM is designed for Team environment, with very details settings and configurations for Roles and Permissions, Groups, team hierarchy, etc to support any organisational structure.

FAQs

    Does this service offer an API?
  • Yes. You can integrate Kissflow with other software using our open APIs or through software integration services like Zapier.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Users can find tutorial videos and help guides on the Kissflow help pages. Kissflow also offers instant chat support five days a week, and has email and phone support as well.

  • Does this service integrate with any other apps?
  • Yes. Kissflow provides a single sign-on (SSO) through G Suite and Office 365.

  • What is this service generally used for?
  • Kissflow is a cloud-based business process management (BPM) software used for creating, modifying, and automating workflow applications. Subscribers to the service can design simple workflows based on their real processes and streamline their routine tasks to achieve process efficiency and increased accuracy. Many companies use Kissflow to switch from paper forms to a fully automated business process.

  • Who are the main user groups of this service?
  • Kissflow is designed primarily for enterprise business leaders such as department heads, IT directors, senior managers, and workflow process owners who want to automate complex, repetitive tasks. An average business user with basic technical knowledge can easily use Kissflow because of its low-code, user-friendly interface. A majority of Kissflow customers use G Suite, Office 365, or similar other services that offer collaboration and productivity, but lack process automation capabilities.

  • What platforms does this service support?
  • All major browsers support the Kissflow website.
    Besides, Kissflow is also available as a mobile app for Android and iOS users.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. There is no limit to the number of users on an account.

  • What are some applications this service is commonly used in tandem with?
  • G Suite, Microsoft Office 365, WebMerge

Vendor Information

Founded:
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Employees:
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Followers:

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:
205

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other

Regional Restrictions:
No restrictions.

Other

Who uses Second CRM
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Malay, Indonesian, Thai, Vietnamese, Chinese, Czech, Arabic, French, Hungarian, Dutch, Italian, Russian, Tamil, Swedish, Spanish, Turkish
Regional Restrictions:
No restrictions.

Other

Who uses Kissflow Workflow
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Portuguese, Spanish, Turkish
Regional Restrictions:
No restrictions.
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