Compare FLOW Partner Automation vs ServiceNow vs K2 BlackPearl

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83%
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44%
interest rising
FLOW Partner Automation screenshot view 3 more ServiceNow screenshot view 5 more K2 BlackPearl screenshot view 4 more

Software Description:

Introducing the World’s First Self Service Partner Automation Platform

FLOW Partner Automation from TIE Kinetix removes all boundaries and blockers in marketing, sales and fulfillment through your partner community. It enables you and your independent channel and trading partners to seamlessly work together and lets you operate as if you are 1 company. FLOW creates a seamless end-user experience and buyers journey by paving the partner-customer journey.

FLOW creates a seamless experience to-and-through partners ensuring their entire independent indirect channel is a natural extension of their brand. Now, businesses working with partners can accelerate and optimize the entire partner-customer journey by automating sales, marketing, and fulfillment processes. Results include higher revenue, faster velocity between partner processes and higher efficiency due to a reduction in complexity on both the demand and the supply sides of the supply chain.

Software Description:

ServiceNow is a comprehensive platform that helps organizations take care of their professional process management sphere. Beside Business Process Management, this solution also provides asset management, change and release management, as well as problem management.

This service is mostly dedicated to small and medium-sized enterprises, although their customers can be large organizations too, mainly in financial, healthcare, education, and government field. ServiceNow also allows users to generate a catalog of hardware products, a wide array of custom reports, customer service management, as well as performance analysis.

Another prominent feature of this suite is its incident management ability. Based on that, IT departments can capture incidents using the self-service portal, email, chat, and phone. ServiceNow also captures all the IT costs, making data ready for various charts and reports.

Software Description:

K2 enables its users to convert their manual, paper-based processes into flexible digital solutions. It is a business process management platform that offers solutions for every business phase, from onboarding to budgeting and campaign management.

K2 BlackPearl offers business activity monitoring and interaction management features, managing troubleshooting, security, and data control.The platform provides integrated process automation and all the necessary tools for creating departmental workflows across the organization with no coding required.

Main features that K2 offers are automated workflows, feature-rich forms, smart objects, smart starters, workdesks, and analytics. When it comes to deployment, users can choose between on-premise or cloud, along with Android and iOS native apps.

Features:

  • Lead Management
  • Social-Media Integration
  • Brand Management
  • Marketing Automation
  • Dashboard
  • Google Apps Integration
  • External Integrations
  • Inventory Tracking
  • Supplier Management
  • Data Export
  • Data Import
  • Notifications
  • Project Management
  • Multi-User

Features:

  • Password & Access Management
  • Multi-User
  • Notifications
  • Data Import
  • Data Export
  • API
  • External Integrations
  • Inventory Tracking

Features:

  • Project Management
  • Notifications
  • Data Import
  • Data Export
  • API
  • External Integrations

Summary:

  • Remove all boundaries and blockers in marketing, sales and fulfillment through your partner community.

  • Enables you and your independent channel and trading partners to seamlessly work together.

  • A seamless end-user experience and buyers journey by paving the partner-customer journey.

Summary:

  • Incident management

  • Change management

  • Problem management

  • Asset & configuration management

  • Service catalog

  • Knowledge management

  • Notifications

  • Escalations

  • Reporting

  • Service level management

Summary:

  • Workflows

  • SmartForms

  • SmartObjects

  • SmartStarters

  • Workdesks

  • Insights

  • Analytics

  • Security & Governance

  • Choice of Deployment

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service integrate with any other apps?
  • Integrations: Altiris (version 6.5), Google Maps, Google Custom Search, IBM Tivoli Netcool/OMNIbus, Incident, Microsoft, Microsoft SCOM, Verizon eBonding, Ariba, AT&T eBonding, BMC Remedy, Borland Starteam, CA Service Operations Insight (SOI) – POV, Centennial, CiscoWorks, Clarify, Dell AlertFind, Eloqua, EMC nLayers, EMC Smarts, EMC Smarts ADM, HDI Survey, HP OpenView Operations, HP OpenView ServiceDesk
    HP Service Manager 7, IBM Tivoli Access Manager, LPI Level Platforms, ManageIQ EVM, Manhattan Software, CenterStone, Microsoft Biztalk (Getronics), Microsoft Identity Integration Server (MIIS), Microsoft Outlook, Nimsoft Integration, Novell eDirectory 6.5, Oracle Financials (ERP), Oracle PeopleSoft

  • Does this service offer guides, tutorials and or customer support?
  • Support: Email Support, Phone Support, Community, Resource Center.

  • Who are the main user groups of this service?
  • Main users of ServiceNow are small and medium-sized companies.

  • What is this service generally used for?
  • This service is generally used for IT service management.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • ServiceNow offers a set of RESTful APIs.

  • What platforms does this service support?
  • ServiceNow is a web-based software, but it offers native iOS and Android apps.

FAQs:

    Does this service integrate with any other apps?
  • Integrations: SharePoint, Box, DocuSign, Exchange, Office 365, Dynamics CRM, SQL Server, Oracle, SAP, Salesforce, social media tools, and more.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Email Support, Phone Support, Training, Tickets, Community Support, Knowledge Base.

  • What platforms does this service support?
  • K2 BlackPearl offers both cloud-based and on-premise deployment, as well as Android and iOS native apps.

  • Does this service offer an API?
  • Yes, it offers API.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Who are the main user groups of this service?
  • Main users of K2 BlackPearl are SMEs and large organizations, mainly those that have a deep investment in Microsoft technologies.

  • What is this service generally used for?
  • K2 BlackPearl is generally used for business process management and workflow automation.

  • What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with Windows Server, Microsoft SQL Server, SharePoint, Office 365, Microsoft Dynamics.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
148
Followers:
570

Publisher:

Founded:
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Based in:
Santa Clara
Employees:
5001-10000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses FLOW Partner Automation
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Languages:
English, Dutch, German, French, Spanish, Portuguese, Italian, Japanese, Russian, Polish, Chinese, Turkish, Hungarian, Romanian, Hebrew
Regional Restrictions:
No restrictions.

Other:

Who uses ServiceNow
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, Portuguese, German, French, Italian, Japanese, English, Dutch
Regional Restrictions:
No restrictions.

Other:

Who uses K2 BlackPearl
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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