Compare FixMe.IT vs Zoho SalesIQ vs Prisync

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Software Description:

Tailored to the needs of small and medium-sized businesses, Techinline FixMe.IT is a remote support application that’s easy-to-use and cost-effective, yet delivers a wide range of features that allow you to handle even the most complex support issues.

FixMe.IT enables instant, secure, and trouble-free connections between remote computers anywhere in the world. Furthermore, it utilizes the most up-to-date industry standards and infrastructure to ensure the highest level of security and privacy for our users. With FixMe.IT, your support team can quickly and securely view, diagnose, and resolve technical issues on a remote computer without pre-installing software.

Software Description:

Zoho SalesIQ is a website visitor tracking and live chat software for small to large organizations that helps to improve customer engagement on your site and identify sales opportunities. The software provides detailed visitor information, such as location, site behavior, and new or returning visitors, that can be used to identify hot prospects and proactively engage them in chat at the most optimal time.

You can personalize chat sessions with Zoho SalesIQ's customizable chat widget, automatic language translation, and the ability for users to select which agent they would like to speak to. Create pre-defined rules and set up 'hot prospect' notifications to be sent to agents when visitors complete certain actions on your site.

Zoho SalesIQ integrates with Zoho CRM to track and record lead and prospect information. Chat sessions can be automatically converted into contact or lead records in the CRM and you can assign follow up actions without leaving the chat window. Alerts can also be sent to sales staff in Zoho CRM when identified hot prospect return to your site.

The customer engagement app can be used to monitor KPIs around visitor activity, as well as agent performance, through prebuilt reports and performance monitoring stats. Supervisors can use Zoho SalesIQ to co-browse with agents as they chat to prospects and provide coaching with live feedback.

Software Description:

Prisync is a competitor price tracking software for all sizes of e-commerce companies from all around the world.

By using Prisync, e-commerce companies can automatically track their competitors' product prices and stock availabilities, so that, they can set their prices more competitively and profitably.

Prisync's web-dashboard delivers the most up-to-date e-commerce pricing information from the market, and in addition to web reporting, there are automated price change alert emails, Excel reports and API for more extensive usage.

Companies can track unlimited number of competitors for any monthly plan they pick.

Prisync can track any website in any country with any currency.

Features:

Features:

  • Email Integration
  • API
  • Data Visualization
  • Data Export
  • Lead Scoring
  • Lead Management
  • Marketing Automation
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Notifications
  • Dashboard

Features:

  • Data Import
  • API
  • Notifications
  • Inventory Tracking
  • Analytics
  • Dashboard
  • Data Export

Summary:

  • Multi-session handling – support an unlimited number of on-demand remote users at the same time

  • Unattended access – configure remote machines for unattended access

  • Two-way desktop sharing – view the remote user’s desktop or share your local desktop with them

  • File transfer – easily transfer files to/from a remote computer via drag-and-drop or copy-paste

  • Multi-window control – open up and control multiple remote desktops at the same time

  • Multi-monitor support – view and conveniently switch between displays connected to a remote computer

  • Remote screen scaling – adjust and easily navigate a remote screen of any size

  • Video session recording – record videos of remote desktop sessions for demo or auditing purposes

  • Branding – customize the FixMe.IT Client app and integrate it into your website

  • Reboot and automatically reconnect – reboot the remote computer and reconnect without terminating a session

Summary:

  • Real-time visitor tracking: Analyze your store visitors in real-time. Understand how they are navigating your store. Gain insights into their geo-location and referrer source to engage in contextual conversations.

  • Visitor insights and lead scoring: Gain access to a highly insightful list of 'All' your store visitors. Prioritize them as hot, warm and cold based on their score. Drive sharper and more relevant engagement.

  • Sell smarter. Close deals faster: Supercharge your sales conversions by automating your store -visitor engagement with intelligent triggers. Recognize & engage prospects landing on your website through email campaigns.

  • Automatic chat translation: Engage with a wider audience and cover markets spreads across the globe. Receive messages in any language, but reply to prospects in their native language.

  • Easy to setup and customize: Setup is as simple as copy & paste. Customization is just a few more clicks. Whatever be the look & feel of your online store, SalesIQ just blends right in.

  • Take SalesIQ with you: Live chat with your store visitors from the comfort of your couch or while waiting at the airport. SalesIQ plays with with your iPhone, iPad or Andriod device via standard Jabber client).

Summary:

  • Track unlimited competitors

  • Any country, any currency

  • Flexible pricing, pay-as-you-go, you can cancel anytime

  • Brand & Category level pricing analysis

  • Automated price change alerts

  • Comprehensive Excel reporting

  • No setup/integration required

Monthly subscription

$30.00
1 user(s) / month
Included in plan:
  • Unlimited concurrent on-demand sessions
  • Access up to 150 unattended machines
  • License sharing
  • Branding

Yearly subscription

$300.00
1 user(s) / year
Included in plan:
  • Unlimited concurrent on-demand sessions
  • Access up to 150 unattended machines
  • License sharing
  • Branding

Pricing:

  • Starting from: $19.00/month
  • Credit card required: N/A
  • $19 for 3 users. $59 for 5 users. $129 for 10 users.

Pricing:

  • Starting from: $49.00/month
  • Credit card required: Yes
  • All plans include unlimited competitors

    *API access is charged at extra 20% on top of your monthly subscription fee.

Professional

$49.00
unlimited user(s) / month
Included in plan:
  • Up to 100 products
  • Price Updates 4 Times a Day
  • Excel Report
  • Advanced Filtering
  • Stock Availability Monitoring
  • Price Position Comparison
  • Worldwide Site/Currency Coverage
  • Batch Import

Premium

$119.00
unlimited user(s) / month
Included in plan:
  • Up to 1000 products
  • All Professional Features PLUS:
  • Marketplace Price Tracking
  • Product Variant Price Tracking
  • Daily Excel Report Mail
  • Daily Price Change Notification
  • Category/Brand Performance Analytics
  • Pricing Analytics
  • API Access*

Platinum

$209.00
unlimited user(s) / month
Included in plan:
  • Up to 5000 products
  • All Premium Features PLUS:
  • Price History
  • Instant Price Change Notification
  • Advanced Mail Reports
  • For Suppliers - Price Violation Module
  • For Suppliers - Recommended Price Module
  • Advanced Pricing Analytics

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • No.

  • Who are the main user groups of this service?
  • IT pros from businesses of all sizes across a variety of industries.

  • What is this service generally used for?
  • Remote technical support, remote access, online demonstrations and training.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Does this service integrate with any other apps?
  • No.

  • What platforms does this service support?
  • Microsoft Windows, including:
    * Windows XP SP3
    * Windows Vista
    * Windows 7
    * Windows 8/8.1
    * Windows 10
    * Windows Server 2003
    * Windows Server 2008
    * Windows Server 2012
    * Windows Server 2016

FAQs:

    What is this service generally used for?
  • To convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Get started now with our forever free plan.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • What platforms does this service support?
  • SalesIQ is available in web browser, android and iOS platforms

  • Does this service offer an API?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with all leading CRM and Help Desk Softwares

  • Who are the main user groups of this service?
  • Mid Size Business, Small Business, Entrepreneurs, Startups, Freelancers.
    Supported Countries: Worldwide

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service integrate with any other apps?
  • Zoho SalesIQ offers 'add-ons' across 70+ CMS, ecommerce, and email marketing platforms that help you close more deals while tracking your website visitors in real-time. Use our Developer API to integrate business applications.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Google Analytics
    Shopify
    Magento
    Prestashop

  • Does this service offer an API?
  • Yes, our users can pick API access with our Premium & Platinum plans.

  • Who are the main user groups of this service?
  • All sizes of e-commerce companies
    E-commerce suppliers/distributors

  • What is this service generally used for?
  • For e-commerce companies, to track competitor prices and stock availabilities
    For suppliers, to monitor online product pricing information

  • What platforms does this service support?
  • Prisync is a web-based application with email alerts and API access.

  • Does this service integrate with any other apps?
  • Yes, we have a Shopify app listed on Shopify store.
    Our apps for other CMS's are also coming soon!

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, all our pricing plans support unlimited concurrent users for an account.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we have a live chat support for all pricing plans and also we have an extensive video tutorial library explaining all our pages and reporting.

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Publisher:

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Publisher:

Founded:
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Likes:
1.57k
Followers:
1.5k

Other:

Who uses FixMe.IT
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Zoho SalesIQ
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Prisync
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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