Compare FixMe.IT vs Vision Helpdesk vs Prisync

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Software Description:

Tailored to the needs of small and medium-sized businesses, Techinline FixMe.IT is a remote support application that’s easy-to-use and cost-effective, yet delivers a wide range of features that allow you to handle even the most complex support issues.

FixMe.IT enables instant, secure, and trouble-free connections between remote computers anywhere in the world. Furthermore, it utilizes the most up-to-date industry standards and infrastructure to ensure the highest level of security and privacy for our users. With FixMe.IT, your support team can quickly and securely view, diagnose, and resolve technical issues on a remote computer without pre-installing software.

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Software Description:

Prisync is a competitor price tracking software for all sizes of e-commerce companies from all around the world.

By using Prisync, e-commerce companies can automatically track their competitors' product prices and stock availabilities, so that, they can set their prices more competitively and profitably.

Prisync's web-dashboard delivers the most up-to-date e-commerce pricing information from the market, and in addition to web reporting, there are automated price change alert emails, Excel reports and API for more extensive usage.

Companies can track unlimited number of competitors for any monthly plan they pick.

Prisync can track any website in any country with any currency.

Features:

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Features:

  • Data Import
  • API
  • Notifications
  • Inventory Tracking
  • Analytics
  • Dashboard
  • Data Export

Summary:

  • Multi-session handling – support an unlimited number of on-demand remote users at the same time

  • Unattended access – configure remote machines for unattended access

  • Two-way desktop sharing – view the remote user’s desktop or share your local desktop with them

  • File transfer – easily transfer files to/from a remote computer via drag-and-drop or copy-paste

  • Multi-window control – open up and control multiple remote desktops at the same time

  • Multi-monitor support – view and conveniently switch between displays connected to a remote computer

  • Remote screen scaling – adjust and easily navigate a remote screen of any size

  • Video session recording – record videos of remote desktop sessions for demo or auditing purposes

  • Branding – customize the FixMe.IT Client app and integrate it into your website

  • Reboot and automatically reconnect – reboot the remote computer and reconnect without terminating a session

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Summary:

  • Track unlimited competitors

  • Any country, any currency

  • Flexible pricing, pay-as-you-go, you can cancel anytime

  • Brand & Category level pricing analysis

  • Automated price change alerts

  • Comprehensive Excel reporting

  • No setup/integration required

Monthly subscription

$30.00
1 user(s) / month
Included in plan:
  • Unlimited concurrent on-demand sessions
  • Access up to 150 unattended machines
  • License sharing
  • Branding

Monthly subscription

$30.00
1 user(s) / month

Yearly subscription

$300.00
1 user(s) / year
Included in plan:
  • Unlimited concurrent on-demand sessions
  • Access up to 150 unattended machines
  • License sharing
  • Branding

Yearly subscription

$300.00
1 user(s) / year
Included in plan:
  • Access up to 150 unattended machines

Pricing:

  • Starting from: $49.00/month
  • Credit card required: Yes
  • All plans include unlimited competitors

    *API access is charged at extra 20% on top of your monthly subscription fee.

Professional

$49.00
unlimited user(s) / month
Included in plan:
  • Up to 100 products
  • Price Updates 4 Times a Day
  • Excel Report
  • Advanced Filtering
  • Stock Availability Monitoring
  • Price Position Comparison
  • Worldwide Site/Currency Coverage
  • Batch Import

Premium

$119.00
unlimited user(s) / month
Included in plan:
  • Up to 1000 products
  • All Professional Features PLUS:
  • Marketplace Price Tracking
  • Product Variant Price Tracking
  • Daily Excel Report Mail
  • Daily Price Change Notification
  • Category/Brand Performance Analytics
  • Pricing Analytics
  • API Access*

Platinum

$209.00
unlimited user(s) / month
Included in plan:
  • Up to 5000 products
  • All Premium Features PLUS:
  • Price History
  • Instant Price Change Notification
  • Advanced Mail Reports
  • For Suppliers - Price Violation Module
  • For Suppliers - Recommended Price Module
  • Advanced Pricing Analytics

FAQs:

    No FAQs associated with this application.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Google Analytics
    Shopify
    Magento
    Prestashop

  • Does this service offer an API?
  • Yes, our users can pick API access with our Premium & Platinum plans.

  • Who are the main user groups of this service?
  • All sizes of e-commerce companies
    E-commerce suppliers/distributors

  • What is this service generally used for?
  • For e-commerce companies, to track competitor prices and stock availabilities
    For suppliers, to monitor online product pricing information

  • What platforms does this service support?
  • Prisync is a web-based application with email alerts and API access.

  • Does this service integrate with any other apps?
  • Yes, we have a Shopify app listed on Shopify store.
    Our apps for other CMS's are also coming soon!

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, all our pricing plans support unlimited concurrent users for an account.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we have a live chat support for all pricing plans and also we have an extensive video tutorial library explaining all our pages and reporting.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
600
Followers:
931

Publisher:

Founded:
-
Based in:
Nasik
Employees:
-
Likes:
21k
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
1.57k
Followers:

Other:

Who uses FixMe.IT
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, Polish, Dutch, Russian, Italian, Spanish, French, Portuguese, Turkish
Regional Restrictions:
No restrictions.

Other:

Who uses Prisync
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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