Compare FixMe.IT vs Onehub vs Vision Helpdesk

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Software Description:

Tailored to the needs of small and medium-sized businesses, Techinline FixMe.IT is a remote support application that’s easy-to-use and cost-effective, yet delivers a wide range of features that allow you to handle even the most complex support issues.

FixMe.IT enables instant, secure, and trouble-free connections between remote computers anywhere in the world. Furthermore, it utilizes the most up-to-date industry standards and infrastructure to ensure the highest level of security and privacy for our users. With FixMe.IT, your support team can quickly and securely view, diagnose, and resolve technical issues on a remote computer without pre-installing software.

Software Description:

Onehub offers straightforward enterprise file sharing for businesses of any size.

Onehub features:

VIRTUAL DATA ROOMS
Whether you're in M&A, accepting bids from multiple vendors, or just want an additional layer of privacy, Onehub virtual data provide you with the augmented protections you need.

CLIENT PORTAL
Customize your Workspaces and choose to run Onehub on your own domain to streamline communications with your clients, customers and vendors.

ITEM-LEVEL INVITATIONS
Invite users to the exact folder, subfolder, or file you want them to see. Share precise files without granting permission to an entire Workspace or folder.

ROLES
Assign narrowly defined roles as needed, limiting access to your files with strict permissions such as Downloader, Printer, and Viewer.

AGREEMENTS
Share your work on your terms by enacting custom agreements users must accept before accessing your files.

YOUR LOGOS AND COLORS
Upload your company logo and pair it with a custom color to create a truly branded experience. Create different color schemes across different Workspaces for an easier, more visual workflow.

CUSTOM DOMAINS
Give your Workspaces a fully polished look by accessing them from a domain of your choosing. Once activated, all invitations and links will point users to your custom domain.

WHITE LABEL
Add white label support to your account to remove all Onehub branding so that it looks and feels more familiar to your users. Additionally, you can forward Onehub communications through a custom email alias of your choosing.

OBJECT-LEVEL SECURITY
The Onehub permissions system is simple yet incredibly powerful. Add permissions to your account, a Workspace, a folder, a file, or a single link. This gives you complete control over what users can view, print, download and modify.

AUDIT TRAILS
Keep track of who has accessed your content and which files have been seen, downloaded, or edited.

DOCUMENT WATERMARKS
Automatically generate watermarks across your documents to identify your materials, help prevent leaks, and protect your property.

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Features:

Features:

  • Password & Access Management
  • History/Version Control
  • Dashboard
  • File Sharing
  • Google Apps Integration
  • Multi-User
  • Notifications
  • API
  • 2-Factor Authentication

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Summary:

    No key features associated with this application.

Summary:

  • Enterprise file storage and sharing.

  • Easy virtual data room creation

  • Create branded client portals

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Pricing:

  • Starting from: $30.00/month
  • Credit card required: Yes
  • FixMe.IT offers two unlimited subscription plans with no upgrade costs.

    Subscription:

    • $30 monthly
    • $300 yearly

Team

$29.95
3 user(s) / month
Included in plan:
  • Unlimited Workspaces
  • 1 TB storage
  • Enterprise Grade Security
  • Custom branding

Business

$99.95
5 user(s) / month
Included in plan:
  • Unlimited Storage
  • Enterprise grade security
  • Custom branding
  • Data room
  • Audit trails

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service integrate with any other apps?
  • Onehub features a tight integration with Google Docs.

  • Who are the main user groups of this service?
  • Law firms, financial services, SMB and mid-market companies, industrial, pharma

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Create Workspaces to hold folders and files. Use our role-based permission to narrowly define how users can interact with your content.

  • What platforms does this service support?
  • Web-based, native iOS and Android apps.

  • Does this service offer guides, tutorials and or customer support?
  • Video tutorials and live support.

  • What is this service generally used for?
  • File storage and sharing, collaboration, data rooms and client portals

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
Nasik
Employees:
-
Likes:
21k
Followers:
1.56k

Other:

Who uses FixMe.IT
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Onehub
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Polish, Dutch, Turkish, Russian, Italian, Spanish, French, Portuguese, English
Regional Restrictions:
No restrictions.
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