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FixMe.IT

 169 ratings Remote Support

Tresorit

 36 ratings Cloud Storage
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About FixMe.IT

Tailored to the needs of small and medium-sized businesses, Techinline FixMe.IT is a remote support application that’s easy-to-use and cost-effective, yet delivers a wide range of features that allow you to handle even the most complex support issues.

FixMe.IT enables instant, secure, and trouble-free connections between remote computers anywhere in the world. Furthermore, it utilizes the most up-to-date industry standards and infrastructure to ensure the highest level of security and privacy for our users. With FixMe.IT, your support team can quickly and securely view, diagnose, and resolve technical issues on a remote computer without pre-installing software.

About Tresorit

Tresorit is the ultra-secure place in the cloud to store, sync and share files easily from anywhere, anytime. Tresorit is powered by end-to-end encryption and enhanced with a flexible permission system, therefore it seals your files away from internal data breaches and hackers. All the data is securely stored according to the GDPR in Europe in Microsoft Azure datacenters.

Tresorit helps to secure your team member's collaboration with shared team folders. Manage who can add, edit or only view the data you shared. Team members can securely access the updated files using their browser, desktop, or mobile device, wherever they are.

Files can be shared with the same secure manners outside your company as well. Replace risky email attachments with ultra-secure share links. Thanks to end-to-end encryption, nothing leaves your device unencrypted, meaning only you and your recipient can open the files, nobody in-between.

Features

  • Click-to-Dial

Features

  • 2-Factor Authentication
  • API
  • Chat
  • Dashboard
  • Data Export
  • Data Import
  • Document Comparison
  • External Integrations
  • File Sharing
  • File Transfer
  • History/Version Control
  • Multi-User
  • Notifications
  • Project Management
  • Network Traffic Monitoring

Summary

  • Multi-session handling – support an unlimited number of on-demand remote users at the same time

  • Unattended access – configure remote machines for unattended access

  • Two-way desktop sharing – view the remote user’s desktop or share your local desktop with them

  • File transfer – easily transfer files to/from a remote computer via drag-and-drop or copy-paste

  • Multi-window control – open up and control multiple remote desktops at the same time

  • Multi-monitor support – view and conveniently switch between displays connected to a remote computer

  • Remote screen scaling – adjust and easily navigate a remote screen of any size

  • Video session recording – record videos of remote desktop sessions for demo or auditing purposes

  • Branding – customize the FixMe.IT Client app and integrate it into your website

  • Reboot and automatically reconnect – reboot the remote computer and reconnect without terminating a session

Summary

  • Encrypted cloud storage

  • Encrypted file sharing

  • End-to-end encryption

  • Swiss privacy

Pricing

Monthly subscription

$30.00
1 user(s) / month
Included in plan:
  • Unlimited concurrent on-demand sessions
  • Access up to 150 unattended machines
  • License sharing
  • Branding

Yearly subscription

$300.00
1 user(s) / year
Included in plan:
  • Unlimited concurrent on-demand sessions
  • Access up to 150 unattended machines
  • License sharing
  • Branding

Pricing

Enterprise


1 user(s) / month
Included in plan:
  • Built-in end-to-end encryption
  • Zero-knowledge authentication
  • 1,000 GB encrypted storage / user
  • Secure access on up to 10 devices / user
  • Syncing of existing folder structure
  • Deleted file restore
  • Unlimited version recovery
  • Unlimited activity history
  • Permission control
  • File sharing with password-protected links
  • 2-factor authentication
  • Outlook integration
  • Security policies
  • Advanced team-level file control
  • Access logs for tracking opens
  • Password recovery by admins
  • Active Directory integration
  • Digital Rights Management
  • Remote wipe
  • HIPAA compliance
  • Custom branding
  • Onboarding + migration assistance
  • Phone support
  • Audit trail
  • Admin API
  • Personalized staff training
  • GDPR Data Processing Addendum

Business

$12.50
1 user(s) / month
Included in plan:
  • GDPR Data Processing Addendum
  • Zero-knowledge authentication
  • 1,000 GB encrypted storage / user
  • Secure access on up to 10 devices / user
  • Syncing of existing folder structure
  • Deleted file restore
  • Unlimited version recovery
  • Unlimited activity history
  • Permission control
  • File sharing with password protected links
  • 2-factor authentication
  • Outlook integration
  • Security policies
  • Advanced team-level file control
  • Access logs for tracking opens
  • Password recovery by admins
  • Active Directory integration
  • Digital Rights Management
  • Remote wipe
  • HIPAA compliance
  • Custom branding
  • On boarding + migration assistance
  • Phone support
  • GDPR Data Processing Addendum

Small Business

$18.50
1 user(s) / month
Included in plan:
  • Built-in end-to-end encryption
  • Zero-knowledge authentication
  • 1,000 GB encrypted storage / user
  • Secure access on up to 10 devices / user
  • Syncing of existing folder structure
  • Deleted file restore
  • Unlimited version recovery
  • Unlimited activity history
  • Permission control
  • File sharing with password-protected links
  • 2-factor authentication
  • Outlook integration
  • Security policies
  • Team-level file control of shared files
  • GDPR Data Processing Addendum

Small Business

$18.50
1 user(s) / month
Included in plan:
  • Built-in end-to-end encryption
  • Zero-knowledge authentication
  • 1,000 GB encrypted storage / user
  • Secure access on up to 10 devices / user
  • Syncing of existing folder structure
  • Deleted file restore
  • Unlimited version recovery
  • Unlimited activity history
  • Permission control
  • File sharing with password-protected links
  • 2-factor authentication
  • Outlook integration
  • Security policies
  • Team-level file control of shared files
  • GDPR Data Processing Addendum

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • No.

  • Who are the main user groups of this service?
  • IT pros from businesses of all sizes across a variety of industries.

  • What is this service generally used for?
  • Remote technical support, remote access, online demonstrations and training.

  • Does this service offer guides, tutorials and or customer support?
    • Online support center & knowledge base
    • Email support
    • Phone support
    • LiveChat support
    • Demo videos
  • Does this service integrate with any other apps?
  • No.

  • What platforms does this service support?
  • Microsoft Windows, including:
    * Windows XP SP3
    * Windows Vista
    * Windows 7
    * Windows 8/8.1
    * Windows 10
    * Windows Server 2003
    * Windows Server 2008
    * Windows Server 2012
    * Windows Server 2016

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Yes, knowledge base and customer support are available for all plans.

  • What is this service generally used for?
  • Secure file sync and share with collaboration.

  • Does this service integrate with any other apps?
  • Microsoft Outlook

  • Who are the main user groups of this service?
  • Law firms, tech, finance, healthcare, and HR companies.

  • Does this service offer multi-user capability (e.g. teams)?
  • Using a Tresorit Business subscription you can decide where Tresorit can be accessed from, control what your users store and limit sharing. You can suspend a coworker’s account at any time and see activity for your whole team.

  • What platforms does this service support?
  • Tresorit is available on Windows, Mac, Linux, Android, iOS, Windows Phone and Blackberry devices, and you can also access our service from any web browser.

Vendor Information

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Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other

Who uses FixMe.IT
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Tresorit
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English, German, French, Spanish, Hungarian
Regional Restrictions:
No restrictions.

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