Compare FixMe.IT vs REVE Chat vs Onehub

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85%
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Software Description:

Tailored to the needs of small and medium-sized businesses, Techinline FixMe.IT is a remote support application that’s easy-to-use and cost-effective, yet delivers a wide range of features that allow you to handle even the most complex support issues.

FixMe.IT enables instant, secure, and trouble-free connections between remote computers anywhere in the world. Furthermore, it utilizes the most up-to-date industry standards and infrastructure to ensure the highest level of security and privacy for our users. With FixMe.IT, your support team can quickly and securely view, diagnose, and resolve technical issues on a remote computer without pre-installing software.

Software Description:

REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform.

REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto Triggers, Visitor Analytics, Queuing, fully customizable chat banner and more to personalize every customer interaction across multiple channels.

Software Description:

Onehub offers straightforward enterprise file sharing for businesses of any size.

Onehub features:

VIRTUAL DATA ROOMS
Whether you're in M&A, accepting bids from multiple vendors, or just want an additional layer of privacy, Onehub virtual data provide you with the augmented protections you need.

CLIENT PORTAL
Customize your Workspaces and choose to run Onehub on your own domain to streamline communications with your clients, customers and vendors.

ITEM-LEVEL INVITATIONS
Invite users to the exact folder, subfolder, or file you want them to see. Share precise files without granting permission to an entire Workspace or folder.

ROLES
Assign narrowly defined roles as needed, limiting access to your files with strict permissions such as Downloader, Printer, and Viewer.

AGREEMENTS
Share your work on your terms by enacting custom agreements users must accept before accessing your files.

YOUR LOGOS AND COLORS
Upload your company logo and pair it with a custom color to create a truly branded experience. Create different color schemes across different Workspaces for an easier, more visual workflow.

CUSTOM DOMAINS
Give your Workspaces a fully polished look by accessing them from a domain of your choosing. Once activated, all invitations and links will point users to your custom domain.

WHITE LABEL
Add white label support to your account to remove all Onehub branding so that it looks and feels more familiar to your users. Additionally, you can forward Onehub communications through a custom email alias of your choosing.

OBJECT-LEVEL SECURITY
The Onehub permissions system is simple yet incredibly powerful. Add permissions to your account, a Workspace, a folder, a file, or a single link. This gives you complete control over what users can view, print, download and modify.

AUDIT TRAILS
Keep track of who has accessed your content and which files have been seen, downloaded, or edited.

DOCUMENT WATERMARKS
Automatically generate watermarks across your documents to identify your materials, help prevent leaks, and protect your property.

Features:

  • 2-Factor Authentication
  • Multi-User

Features:

  • Click-to-Dial
  • Email Integration
  • Third-Party Plugins/Add-Ons
  • Marketing Automation
  • Notifications
  • External Integrations
  • Chat
  • API
  • Multi-User
  • Dashboard
  • Scheduling

Features:

  • Password & Access Management
  • History/Version Control
  • Dashboard
  • File Sharing
  • Google Apps Integration
  • Multi-User
  • Notifications
  • API
  • 2-Factor Authentication

Summary:

  • Multi-session handling – support an unlimited number of on-demand remote users at the same time

  • Unattended access – configure remote machines for unattended access

  • Two-way desktop sharing – view the remote user’s desktop or share your local desktop with them

  • File transfer – easily transfer files to/from a remote computer via drag-and-drop or copy-paste

  • Multi-window control – open up and control multiple remote desktops at the same time

  • Multi-monitor support – view and conveniently switch between displays connected to a remote computer

  • Remote screen scaling – adjust and easily navigate a remote screen of any size

  • Video session recording – record videos of remote desktop sessions for demo or auditing purposes

  • Branding – customize the FixMe.IT Client app and integrate it into your website

  • Reboot and automatically reconnect – reboot the remote computer and reconnect without terminating a session

Summary:

  • Facebook Chat Integration

  • Voice Call

  • Video Chat

  • Viber Messaging

  • Screen Sharing

  • Visitor/IP Banning

  • Email Forwarding

  • ProActive Chat

  • Chat Monitoring

  • Visitor Analytics

Summary:

  • Enterprise file storage and sharing.

  • Easy virtual data room creation

  • Create branded client portals

Monthly subscription

$30.00
1 user(s) / month
Included in plan:
  • Unlimited concurrent on-demand sessions
  • Access up to 150 unattended machines
  • License sharing
  • Branding

Yearly subscription

$300.00
1 user(s) / year
Included in plan:
  • Unlimited concurrent on-demand sessions
  • Access up to 150 unattended machines
  • License sharing
  • Branding

Pricing:

  • Starting from: $12.00/month
  • Credit card required: N/A
  • Discounts available for 1 and 2 year subscriptions

Standard

$15.00
1 user(s) / month
Included in plan:
  • ProActive Chat
  • Chat Monitoring
  • Online Visitor Tracking
  • Canned Response

Advanced

$25.00
1 user(s) / month
Included in plan:
  • Live Video Chat
  • Live Voice Call
  • Queuing
  • Advanced Reporting
  • Chat Banner Customization

Team

$29.95
3 user(s) / month
Included in plan:
  • Unlimited Workspaces
  • 1 TB storage
  • Enterprise Grade Security
  • Custom branding

Business

$99.95
5 user(s) / month
Included in plan:
  • Unlimited Storage
  • Enterprise grade security
  • Custom branding
  • Data room
  • Audit trails

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • No.

  • Who are the main user groups of this service?
  • IT pros from businesses of all sizes across a variety of industries.

  • What is this service generally used for?
  • Remote technical support, remote access, online demonstrations and training.

  • Does this service offer guides, tutorials and or customer support?
    • Online support center & knowledge base
    • Email support
    • Phone support
    • LiveChat support
    • Demo videos
  • Does this service integrate with any other apps?
  • No.

  • What platforms does this service support?
  • Microsoft Windows, including:
    * Windows XP SP3
    * Windows Vista
    * Windows 7
    * Windows 8/8.1
    * Windows 10
    * Windows Server 2003
    * Windows Server 2008
    * Windows Server 2012
    * Windows Server 2016

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer an API?
  • Yes

  • Does this service integrate with any other apps?
  • Yes

FAQs:

    Does this service integrate with any other apps?
  • Onehub features a tight integration with Google Docs.

  • Who are the main user groups of this service?
  • Law firms, financial services, SMB and mid-market companies, industrial, pharma

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Create Workspaces to hold folders and files. Use our role-based permission to narrowly define how users can interact with your content.

  • What platforms does this service support?
  • Web-based, native iOS and Android apps.

  • Does this service offer guides, tutorials and or customer support?
  • Video tutorials and live support.

  • What is this service generally used for?
  • File storage and sharing, collaboration, data rooms and client portals

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
601
Followers:

Publisher:

Founded:
-
Based in:
Singapore
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
1.59k
Followers:
641

Other:

Who uses FixMe.IT
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses REVE Chat
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • Android
Languages:
Arabic, Turkish, Spanish, Chinese, Japanese, Korean, Russian, Portuguese, French, English
Regional Restrictions:
No restrictions.

Other:

Who uses Onehub
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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