Compare FixMe.IT vs appVuze vs LogMeIn

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87%
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88%
38%
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83%
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Software Description:

Tailored to the needs of small and medium-sized businesses, Techinline FixMe.IT is a remote support application that’s easy-to-use and cost-effective, yet delivers a wide range of features that allow you to handle even the most complex support issues.

FixMe.IT enables instant, secure, and trouble-free connections between remote computers anywhere in the world. Furthermore, it utilizes the most up-to-date industry standards and infrastructure to ensure the highest level of security and privacy for our users. With FixMe.IT, your support team can quickly and securely view, diagnose, and resolve technical issues on a remote computer without pre-installing software.

Software Description:

appVuze is an innovative platform for help desk agents to assist mobile app users in moments of trouble. Using chat, VoIP, screen, and camera sharing, the support agent can effectively assist users. In addition, chatbot integrations allow for automatic handling of simple requests.

Software Description:

LogMeIn is a remote access tool that lets IT support staff to log in to a computer remotely, or to troubleshoot any computer-related issue for another person remotely.

The software operates by installing the client app on Windows or Mac operating system. Users log in with a personal account, and the application will work in the background. After that, it is possible to access another, remote computer with the same client app installed.

The app has diagnostic tools, that can estimate the health and status of remote computers, it can manage remote hardware, share files, even print documents from the remote computer on a local printer. The LogMeIn company also offers mobile versions of this apps, for both Android and iOS devices.

Features:

Features:

  • Customer Management
  • Multi-User
  • Chat
  • Call Tracking
  • Data Visualization
  • External Integrations

Features:

  • Data Import
  • Data Export
  • External Integrations
  • API
  • File Sharing
  • File Transfer
  • Multi-User

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

  • Multi-Platform Remote Control

  • Unlimited Users

  • Password Management

  • 1TB File Storage

  • Remote Printing

  • Multi-Monitor Display

  • Support for Mac, PC, iOS and Android devices

Pricing:

  • Starting from: $30.00/month
  • Credit card required: Yes
  • FixMe.IT offers two unlimited subscription plans with no upgrade costs.

    Subscription:

    • $30 monthly
    • $300 yearly

Individuals

$349.99
per year
Included in plan:
  • Access up to 2 computers
  • Remote Access
  • Unlimited Users
  • Remote Printing
  • 1TB File Storage
  • Multi-Monitor Display
  • LastPass Premium - 1 License

Power Users

$839.99
per year
Included in plan:
  • Access up to 5 computers
  • LastPass Premium – 3 Licenses

Small Businesses

$1,539.99
per year
Included in plan:
  • LastPass Premium – 5 Licenses
  • Access up to 10 computers

FAQs:

    No FAQs associated with this application.

FAQs:

    What is this service generally used for?
  • Primarily the service is used to provide customer support to mobile app users.

  • Does this service offer an API?
  • No.

  • Does this service offer guides, tutorials and or customer support?
  • There is documentation available online for integration of the SDK into mobile apps. The web-based dashboard is very easy to use. Customers can contact us for help by phone or email.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Once a company is registered, admins can invite their team members to join the platform to represent their group and/or company.

  • Who are the main user groups of this service?
  • Small and medium sized businesses as well as large enterprises.

  • Does this service integrate with any other apps?
  • Yes. Currently, appVuze provides integration with Zendesk.

  • What platforms does this service support?
  • Support agents log on to web-based dashboard to monitor incoming requests. For mobile platforms, we have SDK's available for native iOS and Android, as well as PhoneGap/Cordova and Xamarin.

FAQs:

    What is this service generally used for?
  • This service is used for a remote connection to another computer.

  • What platforms does this service support?
  • LogMeIn supports Windows, MacOS, Android, and iOS platforms.

  • Does this service integrate with any other apps?
  • Integrations: Autotask, Salesforce.com, ServiceNow, ConnectWise, BoldChat, Zendesk, FreshDesk, BMC Software, Spiceworks.

  • Does this service offer an API?
  • Yes, is offers REST API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, there is multi-user capability offered.

  • Who are the main user groups of this service?
  • Main users of LogMeIn are individuals, startups, and SMEs.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Email Support, Phone Support, Live Support, Training, Tickets.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
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Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
-
Likes:
Followers:
24k

Other:

Who uses FixMe.IT
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses appVuze
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses LogMeIn
  • Personal
  • Freelance
  • Startups
  • SMEs
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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