Compare Five9 vs PhoneBurner vs Teamgate CRM

More Information More Information More Information

Crozscore:

90%
what is this?
89%
43%
no significant changes

Crozscore:

95%
what is this?
100%
36%
interest rising

Crozscore:

81%
what is this?
100%
34%
no significant changes
Five9 screenshot view 4 more PhoneBurner screenshot view 4 more Teamgate CRM screenshot view 5 more

Software Description:

Five9 is a contact center solution that helps users control inbound, outbound, blended or multi-channel contact centers. It significantly improves agent effectiveness whether they use the phone, web, chat, email, mobile or social platforms.

The bottom line of using this solution is better customer service and call center performance, resulting in the increase in sales. Five9 includes workforce optimization features an integrated call recording, agent scripting, and effectiveness monitoring. Additionally, it can be easily adjusted to specific needs of a particular call center.

Other functions of this Cloud Call Center Software is Intelligent Call Routing, Auto Dialer Mode, CRM Integration, Workforce Management, Omnichannel Solutions, Reporting, and Analytics.

Five9 is able to integrate with hundreds of third-party applications.

Software Description:

Our software handles repetitive and time-consuming tasks so agents can focus on what's important - talking to live prospects.

Log into our cloud-based software from anywhere. Make calls from any phone. No special equipment needed. PhoneBurer is easy to use, yet powerfully customizable to streamline your sales process. That means more calls, more live conversations, more callbacks and more closed deals - all with less effort.

• Power dial up to 447% more contacts
• No "telemarketer delay"
• Drop voicemails in 1 click
• Send 1-click emails based on call result
• Tracks email & attachment opens, link clicks and more
• Monitor performance with robust reports and analytics
• Increase live answer rates with Local ID
• Manage an entire sales team from a single admin dashboard
• Integrate with your existing CRM or Salesforce, or use ours
• Import, manage, search, and sort leads with ease

No contracts. No setup fees. No per minute charges.

Try PhoneBurner absolutely free without a credit card.

Software Description:

Teamgate is an inbound sales CRM for startups and SMBs to connect, research, present and close more sales.

Our software has a complete CRM functionality with extensive lead scoring features. It’s a full-stack solution designed to accommodate a full sales process, starting with lead generation and data collection, all the way to sales data analysis and forecasting.

Teamgate is specifically designed for companies conducting active sales and constantly looking for new prospects. Using our CRM you can add new leads automatically, score them according to your requirements and speed up your sales cycle.

We provide the salespeople with a variety of tools to find and close more deals. Teamgate focuses on the needs of top-level management, generating detailed real-time and historical reports and analysis as well as predicting your future sales.

Teamgate integrates with major Marketing and Customer service software providers like Slack, Zendesk, Mailchimp, etc. so you can easily manage everything from one place.

Features:

  • Softphone
  • Chat
  • Scheduling
  • Notifications
  • Lead Management
  • Data Import
  • Data Export
  • Contact Management
  • Call Tracking
  • Dashboard
  • External Integrations
  • API
  • Click-to-Dial
  • Call Disposition

Features:

  • Social-Media Integration
  • Sales Motivator
  • CRM Integration
  • Softphone
  • Call Disposition
  • Call Tracking
  • Marketing Automation
  • Lead Scoring
  • Third-Party Plugins/Add-Ons
  • Contact Sharing
  • API
  • Audience Targeting
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking

Features:

  • Referral Tracking
  • Multi-Currency
  • Sales Motivator
  • Click-to-Dial
  • Call Tracking
  • Dashboard
  • Scheduling
  • Calendar Management
  • Customer Management
  • Lead Management
  • Task Scheduling/Tracking
  • Lead Scoring
  • Multi-User
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Marketing Automation
  • Notifications
  • API
  • Email Integration
  • Data Export
  • Data Import
  • Forecasting
  • 2-Factor Authentication
  • Contact Management
  • External Integrations

Summary:

  • CTI & Screen Pop

  • Power Dialer

  • IVR (Interactive Voice Response)

  • Progressive Dialer

  • ACD (Automatic Call Distributor)

  • Preview Dialer

  • Skills-Based Routing

  • Web Callback

  • Queue Callback

  • Campaign & List Management

Summary:

  • Power dial up to 100 contacts per hour

  • No connection delays or awkward pauses

  • Nothing to download. No special equipment needed.

  • Increase live answer rates with Local ID

  • Drop voicemails and send emails in 1 click

  • Create custom dispositions to streamline worklows

  • Integrate with your CRM or Salesforce, our use ours

  • Monitor agent performance with reports and analytics

  • No contracts. No setup fees. 100% free trial.

  • Try it free without a credit card

Summary:

    No key features associated with this application.

Pricing:

  • Starting from: $67.50/month
  • Credit card required: No
    • Single User - 7.5 hours of dialing - $67.50/month
    • Single User - Unlimited dialing - $149/month
    • Teams - Unlimited dialing - Up to 50% off Single User

Starter

$9.00
1 user(s) / month
Included in plan:
  • Interaction tracking
  • Email sync
  • Reminders and follow-ups

Professional

$22.00
1 user(s) / month
Included in plan:
  • Lead Management
  • Activity Reporting
  • Multilevel permission

Enterprise

$65.00
1 user(s) / month
Included in plan:
  • Live chat & email support
  • 200GB storage per user
  • Data backups 2x per day
  • Iphone and Android apps
  • Free Onboarding

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Integrations: Salesforce Sales Cloud, Microsoft Dynamics CRM, Zendesk, Zoho CRM, Skype for Business, Freshdesk, Velocify, Grow.com, SugarCRM, Logicbox, Salesforce Service Cloud, NetSuite, Bitium, Oracle Service Cloud, Invoca, Calabrio Call Recording Reviews, EducationFolder, PlayVox.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Online Support, Phone Support, Webinars, Email Support.

  • What is this service generally used for?
  • This service is used as a Contact Center Management software.

  • Who are the main user groups of this service?
  • Main users of Five9 are call centers in SMEs and large enterprises.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with CRM applications.

  • Does this service offer an API?
  • Yes, it offers API.

  • What platforms does this service support?
  • This is a web-based software.

FAQs:

    Who are the main user groups of this service?
  • Our service is for sales professionals and teams who engage in outbound sales calls.

    Some industries we serve include:

    • Mortgage professionals
    • Insurance agencies
    • Telemarketing companies
    • IT, Software, & SaaS professionals
    • Appointment setting firms
    • Logistics
    • Fundraising and non-profits
    • Political campaigns
    • Solar sales

    Our clients range from individuals to small and large sales teams.

  • Does this service integrate with any other apps?
  • • Salesforce
    • Hubspot
    • Zapier

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes - one-on-one demos, webinars, video tutorials, and training are all available.

  • What are some applications this service is commonly used in tandem with?
  • • Salesforce
    • Hubspot
    • Zapier

  • What is this service generally used for?
  • • Sales Calls / Cold Calls
    • Lead Management
    • Pipeline Management
    • Email
    • Call Recording
    • Call Tracking
    • Sales Team Management

FAQs:

    Does this service offer an API?
  • Teamgate offers open API.

  • Does this service offer multi-user capability (e.g. teams)?
  • You can add as many users as you want.

  • What are some applications this service is commonly used in tandem with?
  • It a stand-alone solution, which offers wide functionality to cover a complete sales process.

  • Who are the main user groups of this service?
  • Teamgate CRM is a perfect solution for SMBs as well as rapidly growing startups. Companies from other industries can greatly benefit from Teamgate as well if they are conducting active sales and constantly looking for new prospects.

    Teamgate CRM is useful for professionals at any level or position. Salespeople and business development professionals will have leads and sales management tools at their disposal.

    Sales Managers can oversee performance levels with real-time data on dashboard and VP of Sales or General Managers have reports at their disposal as well as powerful analytics and forecasting tools for the future.

  • What is this service generally used for?
  • Teamgate has a complete CRM functionality with extensive lead scoring features. It’s a full-stack solution designed to accommodate a full sales process, starting with lead generation and data collection, all the way to sales data analysis and forecasting.

    Teamgate is specifically designed for companies conducting active sales and constantly looking for new prospects. Using our CRM you can add new leads automatically, score them according to your requirements and speed up your sales cycle.

    We provide the salespeople with a variety of tools to find and close more deals. Teamgate focuses on the needs of top-level management, generating detailed real-time and historical reports and analysis as well as predicting your future sales.

    Teamgate integrates with major Marketing and Customer service software providers like Slack, Zendesk, Mailchimp etc. so you can easily manage everything from one place.

  • Does this service integrate with any other apps?
  • Teamgate integrates with:

    Google Drive, Google Calendar, Nexmo, Zapier, Outlook, Google Maps, Twillio, LinkedIn-Teamgate Shuttle, Google Contacts, Mailchimp, Vox Implant, Gmail, Wordpress, Zendesk, Slack.

  • Does this service offer guides, tutorials and or customer support?
  • Teamgate offers a user guide, knowledge base, FAQ page, live demo, webinars, chat support, phone support.

  • What platforms does this service support?
  • Teamgate is a web-based solution. It offers mobile apps for iOS and Android.

Publisher:

Founded:
-
Based in:
San Ramon
Employees:
501-1000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
8.83k
Followers:
16.8k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
2.19k
Followers:
20.6k

Other:

Who uses Five9
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
Spanish, English, German
Regional Restrictions:
No restrictions.

Other:

Who uses PhoneBurner
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
Can be used anywhere, however dials can only be made to the United States and Canada.

Other:

Who uses Teamgate CRM
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Russian, English, Lithuanian
Regional Restrictions:
No restrictions.
Back to top