View Listing |
---|
![]() |
About Five9Five9 is a contact center solution that helps users control inbound, outbound, blended or multi-channel contact centers. It significantly improves agent effectiveness whether they use the phone, web, chat, email, mobile or social platforms. The bottom line of using this solution is better customer service and call center performance, resulting in the increase in sales. Five9 includes workforce optimization features an integrated call recording, agent scripting, and effectiveness monitoring. Additionally, it can be easily adjusted to specific needs of a particular call center. Other functions of this Cloud Call Center Software is Intelligent Call Routing, Auto Dialer Mode, CRM Integration, Workforce Management, Omnichannel Solutions, Reporting, and Analytics. Five9 is able to integrate with hundreds of third-party applications. |
Features
|
Summary
|
FAQs
|
Vendor InformationFounded:
-
Based in:
San Ramon
Employees:
501-1000
Likes:
Followers:
14.3k
|
OtherWho uses Five9
English, Spanish, German
Regional Restrictions:
No restrictions.
|