Firmao is an online business management software. It works in the cloud and is accessible from a web browser. It includes, among others, CRM integrated with VOIP, ERP, project and task management, timesheets and much more. Firmao services facilitate the efficient management of all processes related to running a company from anywhere in the world and at any time. Advanced technological solutions guarantee speed of operation and full data security, and the comprehensive service system allows for instant data exchange between individual modules.
About Zoho CRM
Zoho CRM is a cloud-based business management platform that offers sales and marketing automation tools with helpdesk, analytics, and customer support functions.
Connect with customers, partners and vendors over email, social media and various communication channels with Zoho CRM's omnichannel platform. Analyze trends, convert these into accounts and send out invoices or sales orders without having to leave Zoho CRM. Advanced blueprints, and journey planners help you engage with customers at every stage with data that informs your campaigns. Web form a/b testing and marketing attribution features give you the necessary depth to take the pulse of your audience.
Over 250,000 businesses worldwide run on Zoho CRM.
SMEs and Large enterprises across industries prefer Zoho CRM thanks to features that range from basic to advanced, with limitless customization options. You can also build your own CRM from scratch with SDKs on offer.
With 40+ in-built apps, Zoho is the only vendor with the highest Native offerings. Zoho CRM is one among that, and can integrate with over 500 popular third-party extensions like G Suite, Office 365 and MailChimp.
Try Zoho CRM at $14/user/month billed annually. Also, try it for free with a 3-user limit.
Get a 30-day FREE trial EXCLUSIVE to our ULTIMATE Edition. Premium support is available 24/7 at a price.
WHY CHOOSE ZOHO CRM?
Extract information and improve your processes with suggestions from Zia, AI-powered sales assistant
Access to in-depth analytics with custom dashboards for sales success
Automate tasks at various stages in your process management flows
Custom portals for your customers, vendors and partners to drive proactive engagement
Quick data migration from other CRMs
Flexible and Transparent Contracts. Pay only for what you need
Features
2-Factor Authentication
API
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Social-Media Integration
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Call Tracking
Click-to-Dial
Sales Automation
Pipeline Management
Features
2-Factor Authentication
API
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Social-Media Integration
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Call Tracking
Click-to-Dial
Sales Automation
Pipeline Management
Summary
Multiple sources of sales opportunities
Automation of the sales processes
Increasing the sales volumes
Smooth customer interaction
Comprehensive customer care
Summary
No key features associated with this application.
Pricing
Standard
$19.00
1 user(s) / month
Included in plan:
CRM - Customer Relationship Management
E-mail integration
Timesheeting, calendar and projects
Reports, charts and data analysis
Offers and orders
Android and iOS mobile apps
Deadline reminders
Professional
$29.00
1 user(s) / month
Included in plan:
CRM - Customer Relationship Management
E-mail integration
Timesheeting, calendar and projects
Reports, charts and data analysis
Offers and orders
Android and iOS mobile apps
Deadline reminders
Defining custom fields for your data
Chat, Livechat and Callback
Editable templates of invoices, offers and agreements
E-mail templates and an autoresponder
VoIP integration
Automatic cyclical invoice generation
Price groups and individual prices
Sales opportunities
Gantt, Kanban diagrams
Sales plan
Enterprise
$49.00
1 user(s) / month
Included in plan:
CRM - Customer Relationship Management
E-mail integration
Timesheeting, calendar and projects
Reports, charts and data analysis
Defining custom fields for your data
Chat, Livechat and Callback
Editable templates of invoices, offers and agreements
E-mail templates and an autoresponder
Automatic cyclical invoice generation
Price groups and individual prices
Sales opportunities
Gantt, Kanban diagrams
E-mail and phone surveys
SMS service integration
E-commerce platforms integrations
Courier systems integrations
Document and tasks workflow
ERP - production
Zapier integration
Automations, Processes
Out-of-hours technical support (email)
FAQs
Does this service offer guides, tutorials and or customer support?
Yes. We offer customer support, at the beginning we offer a free presentation of the system, adapting it to specific requirements.
Does this service integrate with any other apps?
Firmao has many integrations. They can be combined with e. g. Zapier or Prestashop.More are listed on our website.
What are some applications this service is commonly used in tandem with?
Firmao has many integrations. They can be combined with e. g. Zapier or Prestashop.
What is this service generally used for?
Firmao CRM is a system that is used by companies to manage their online business from anywhere in the world.
Does this service offer multi-user capability (e.g. teams)?
Yes. It is also possible to manage projects by teams.
What platforms does this service support?
Firmao works in a web browser.
Who are the main user groups of this service?
Firmao is dedicated to small, medium and large companies. The program is fully modifiable, so it can be adapted to specific requirements.
Does this service offer an API?
Yes.
FAQs
Does this service offer guides, tutorials and or customer support?
Yes, Zoho CRM extends support in the following ways:
Email
LIVE Chat
Toll-FREE Calls
Knowledge Base
Forums
Cases and Solutions
Remote Assistance
Onboarding
Dedicated Account Manager
What are some applications this service is commonly used in tandem with?
Zoho CRM is used as an all-in-one system to avoid situations where users have to shuffle through multiple software applications for helpdesk, mail, campaigns, etc.
What is this service generally used for?
Zoho CRM is a centralised hub for all business-related tasks. It can be used as a helpdesk, sales and marketing system, contact management system and support platform. You can also track inventory and perform accounting tasks within the software.
Who are the main user groups of this service?
Zoho CRM caters to freelancers, small businesses, mid-sized and large enterprises through its varied editions and pricing.
Does this service offer an API?
Yes. Open-APIs are available with Zoho CRM
[REST APIs, Bulk APIs, Notification APIs, Query APIs]
Does this service offer multi-user capability (e.g. teams)?
Yes, Zoho CRM's free version allows up to 3 users.
The Ultimate edition has a limit of 2000 users.
Does this service integrate with any other apps?
Yes, Zoho CRM integrates with over 300 popular third-party apps like G Suite, Office 365 and MailChimp. Zoho CRM is part of the 40 in-built apps from Zoho, the only vendor with the most amount of native apps on offer.
What platforms does this service support?
Zoho CRM can be accessed over web browsers designed for use on Linux, Mac OS X, and Windows desktops. The platform is also available as a mobile app for use on Android phones, as well as Apple's iPad and iPhone.
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