Firmao is an online business management software. It works in the cloud and is accessible from a web browser. It includes, among others, CRM integrated with VOIP, ERP, project and task management, timesheets and much more. Firmao services facilitate the efficient management of all processes related to running a company from anywhere in the world and at any time. Advanced technological solutions guarantee speed of operation and full data security, and the comprehensive service system allows for instant data exchange between individual modules.
About Zendesk Sell
Zendesk Sell is a CRM and sales platform designed for sales teams and professionals, mainly in small and medium-sized enterprises. It provides its users with an all-in-one software, packed with features for capturing, organizing, and tracking leads.
Zendesk Sell empowers B2B and B2C salespeople to manage sales, follow leads, and engage customers. Users are able to generate leads from various sources, like web pages and marketing platforms. Zendesk Sell sales automation tool offers capacities for integrated channel management, resulting in sales improvement, and increasing revenue.
This platform also features analytics and reporting modules, sufficient for accurate quantification and performance measurement. Additional features include Base Voice, advanced sales insights, workflow automation, email integration, and mobility.
Features
2-Factor Authentication
API
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Social-Media Integration
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Call Tracking
Click-to-Dial
Sales Automation
Pipeline Management
Features
2-Factor Authentication
API
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Social-Media Integration
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Call Tracking
Click-to-Dial
Sales Automation
Pipeline Management
Summary
Multiple sources of sales opportunities
Automation of the sales processes
Increasing the sales volumes
Smooth customer interaction
Comprehensive customer care
Summary
Complete with core sales tools.
Full visibility into current opportunities in your sales pipeline.
Insights to grow your business.
User-friendly and easy to navigate controls.
Track and sort email automatically.
Integrate with the popular online and social media tools.
Powerful and unified sales contact card.
Easy access to call records, emails and notes.
Syncing of communication exchanges in one file.
Fast integration of your email account to Zendesk Sell to track customer interactions.
Pricing
Standard
$19.00
1 user(s) / month
Included in plan:
CRM - Customer Relationship Management
E-mail integration
Timesheeting, calendar and projects
Reports, charts and data analysis
Offers and orders
Android and iOS mobile apps
Deadline reminders
Professional
$29.00
1 user(s) / month
Included in plan:
CRM - Customer Relationship Management
E-mail integration
Timesheeting, calendar and projects
Reports, charts and data analysis
Offers and orders
Android and iOS mobile apps
Deadline reminders
Defining custom fields for your data
Chat, Livechat and Callback
Editable templates of invoices, offers and agreements
E-mail templates and an autoresponder
VoIP integration
Automatic cyclical invoice generation
Price groups and individual prices
Sales opportunities
Gantt, Kanban diagrams
Sales plan
Enterprise
$49.00
1 user(s) / month
Included in plan:
CRM - Customer Relationship Management
E-mail integration
Timesheeting, calendar and projects
Reports, charts and data analysis
Defining custom fields for your data
Chat, Livechat and Callback
Editable templates of invoices, offers and agreements
E-mail templates and an autoresponder
Automatic cyclical invoice generation
Price groups and individual prices
Sales opportunities
Gantt, Kanban diagrams
E-mail and phone surveys
SMS service integration
E-commerce platforms integrations
Courier systems integrations
Document and tasks workflow
ERP - production
Zapier integration
Automations, Processes
Out-of-hours technical support (email)
Pricing
Team
$19.00
1 user(s) / month
Included in plan:
Customized Sales Pipeline
Basic Sales Tracking and Reporting
Full-Featured Mobile CRM
Professional
$39.00
1 user(s) / month
Included in plan:
Full Funnel Forecasting
Team Performance Analytics
Task Automation
Team Document Storage
Enterprise
$79.00
1 user(s) / month
Included in plan:
Predictive Sales Intelligence
Lead & Deal Scoring
Products & Price Book
Multiple Sales Pipelines
Role-Based Permissions
Elite
$159.00
1 user(s) / month
FAQs
Does this service offer guides, tutorials and or customer support?
Yes. We offer customer support, at the beginning we offer a free presentation of the system, adapting it to specific requirements.
Does this service integrate with any other apps?
Firmao has many integrations. They can be combined with e. g. Zapier or Prestashop.More are listed on our website.
What are some applications this service is commonly used in tandem with?
Firmao has many integrations. They can be combined with e. g. Zapier or Prestashop.
What is this service generally used for?
Firmao CRM is a system that is used by companies to manage their online business from anywhere in the world.
Does this service offer multi-user capability (e.g. teams)?
Yes. It is also possible to manage projects by teams.
What platforms does this service support?
Firmao works in a web browser.
Who are the main user groups of this service?
Firmao is dedicated to small, medium and large companies. The program is fully modifiable, so it can be adapted to specific requirements.
Does this service offer an API?
Yes.
FAQs
Does this service offer guides, tutorials and or customer support?