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About Firmao

Firmao is an online business management software. It works in the cloud and is accessible from a web browser. It includes, among others, CRM integrated with VOIP, ERP, project and task management, timesheets and much more. Firmao services facilitate the efficient management of all processes related to running a company from anywhere in the world and at any time. Advanced technological solutions guarantee speed of operation and full data security, and the comprehensive service system allows for instant data exchange between individual modules.

About SAP CRM

Customer relations in one integrated suite. All customer interactions, from calls, emails, social media, and live chat can be tracked, managed, and evaluated. Tasks and dates can be prioritized, follow-ups can be scheduled, and team selling supported, using the CRM.

SAP CRM is a customer relationship and engagement platform built to enhance users' engagement capabilities and enable them to provide smooth and personalized customer experiences at every opportunity and across multiple channels.

The software improves the sales and marketing, boosts customer engagement, drives sales, and streamlines order-to-cash processes, among others.

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Summary

  • Multiple sources of sales opportunities

  • Automation of the sales processes

  • Increasing the sales volumes

  • Smooth customer interaction

  • Comprehensive customer care

Summary

  • On-Premise Deployment

  • Marketing Resource Management

  • Marketing Analytics

  • Campaign Management

Pricing

Standard

$19.00
1 user(s) / month
Included in plan:
  • CRM - Customer Relationship Management
  • E-mail integration
  • Timesheeting, calendar and projects
  • Reports, charts and data analysis
  • Offers and orders
  • Android and iOS mobile apps
  • Deadline reminders

Professional

$29.00
1 user(s) / month
Included in plan:
  • CRM - Customer Relationship Management
  • E-mail integration
  • Timesheeting, calendar and projects
  • Reports, charts and data analysis
  • Offers and orders
  • Android and iOS mobile apps
  • Deadline reminders
  • Defining custom fields for your data
  • Chat, Livechat and Callback
  • Editable templates of invoices, offers and agreements
  • E-mail templates and an autoresponder
  • VoIP integration
  • Automatic cyclical invoice generation
  • Price groups and individual prices
  • Sales opportunities
  • Gantt, Kanban diagrams
  • Sales plan

Enterprise

$49.00
1 user(s) / month
Included in plan:
  • CRM - Customer Relationship Management
  • E-mail integration
  • Timesheeting, calendar and projects
  • Reports, charts and data analysis
  • Defining custom fields for your data
  • Chat, Livechat and Callback
  • Editable templates of invoices, offers and agreements
  • E-mail templates and an autoresponder
  • Automatic cyclical invoice generation
  • Price groups and individual prices
  • Sales opportunities
  • Gantt, Kanban diagrams
  • E-mail and phone surveys
  • SMS service integration
  • E-commerce platforms integrations
  • Courier systems integrations
  • Document and tasks workflow
  • ERP - production
  • Zapier integration
  • Automations, Processes
  • Out-of-hours technical support (email)

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Yes. We offer customer support, at the beginning we offer a free presentation of the system, adapting it to specific requirements.

  • Does this service integrate with any other apps?
  • Firmao has many integrations. They can be combined with e. g. Zapier or Prestashop.More are listed on our website.

  • What are some applications this service is commonly used in tandem with?
  • Firmao has many integrations. They can be combined with e. g. Zapier or Prestashop.

  • What is this service generally used for?
  • Firmao CRM is a system that is used by companies to manage their online business from anywhere in the world.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. It is also possible to manage projects by teams.

  • What platforms does this service support?
  • Firmao works in a web browser.

  • Who are the main user groups of this service?
  • Firmao is dedicated to small, medium and large companies. The program is fully modifiable, so it can be adapted to specific requirements.

  • Does this service offer an API?
  • Yes.

FAQs

    Does this service offer an API?
  • Yes, SAP offers a set of public APIs.

  • Does this service offer guides, tutorials and or customer support?
  • SAP CRM offers Email Support, Phone Support, Live Chat, Training, Tickets, Videos, Help Documentation, and Tutorials.

  • What are some applications this service is commonly used in tandem with?
  • It is mainly used in tandem with marketing automation software, and purchasing and procurement solution.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What is this service generally used for?
  • SAP CRM provides marketing solutions for big data analytics, segmentation, multichannel campaigns, loyalty, and resource management.

  • What platforms does this service support?
  • SAP CRM supports web-based applications, Windows, and Mac.

  • Who are the main user groups of this service?
  • The main user groups of SAP CRM are enterprises of all sizes.

  • Does this service integrate with any other apps?
  • Yes, it integrates with:

    Mule ESB, Anypoint Platform, Marketo, eBuyer Assist Procurement, SAP ERP, Sofon Guided Selling, and more.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
408

Vendor Information

Founded:
-
Based in:
Walldorf
Employees:
10001+
Likes:
Followers:
8.24k

Other

Who uses Firmao
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
German, Polish, English, Russian, Turkish, Ukrainian, Portuguese
Regional Restrictions:
No restrictions.

Other

Who uses SAP CRM
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English, German, Chinese, Hindi, Japanese, Spanish, French, Russian, Italian, Dutch, Portuguese
Regional Restrictions:
No restrictions.

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