Firmao is an online business management software. It works in the cloud and is accessible from a web browser. It includes, among others, CRM integrated with VOIP, ERP, project and task management, timesheets and much more. Firmao services facilitate the efficient management of all processes related to running a company from anywhere in the world and at any time. Advanced technological solutions guarantee speed of operation and full data security, and the comprehensive service system allows for instant data exchange between individual modules.
About Freshsales
Freshsales is a full-fledged sales force automation solution for sales teams. It provides everything a salesperson needs to— attract quality leads, engage in contextual conversations, drive deals with AI-powered insights and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales empower sales teams with more time for selling by automating the sales process and increasing efficiency and productivity in their daily activities. With Freddy AI, salespeople can get insights into the best deals to go after and what actions to take and predict revenue with sales forecasting. Businesses can take the next step forward towards Powerful pipeline management with Freshsales. Also, the option to use native CPQ makes generating and sharing quotes and other vital sales assets hassle-free.
If you need a solution for your marketing teams to organize customer information, personalize and automate email campaigns, and find the right sales opportunities, then Freshsales Suite fits the bill. It is an all-in-one solution for sales and marketing teams. It provides sales force automation, marketing automation, chat, and telephony to meet your goals in one solution.
Features
2-Factor Authentication
API
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Social-Media Integration
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Call Tracking
Click-to-Dial
Sales Automation
Pipeline Management
Features
2-Factor Authentication
API
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Social-Media Integration
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Call Tracking
Click-to-Dial
Sales Automation
Pipeline Management
Summary
Multiple sources of sales opportunities
Automation of the sales processes
Increasing the sales volumes
Smooth customer interaction
Comprehensive customer care
Summary
Built-in phone and email features enable users to make calls, send targeted emails, and keep in touch with prospects with a single click
The 'email-to-lead' feature automatically links emails to the appropriate lead or contact’s record.
Users can auto-capture leads directly into Freshworks CRM whenever a visitor completes a webform
Freshworks CRM's 'enrichment' feature automatically adds social information and photos to profiles
The pipeline dashboard informs users on what needs to be done to move deals forward, identifies bottlenecks, and helps analyse lost deals
Pricing
Standard
$19.00
1 user(s) / month
Included in plan:
CRM - Customer Relationship Management
E-mail integration
Timesheeting, calendar and projects
Reports, charts and data analysis
Offers and orders
Android and iOS mobile apps
Deadline reminders
Professional
$29.00
1 user(s) / month
Included in plan:
CRM - Customer Relationship Management
E-mail integration
Timesheeting, calendar and projects
Reports, charts and data analysis
Offers and orders
Android and iOS mobile apps
Deadline reminders
Defining custom fields for your data
Chat, Livechat and Callback
Editable templates of invoices, offers and agreements
E-mail templates and an autoresponder
VoIP integration
Automatic cyclical invoice generation
Price groups and individual prices
Sales opportunities
Gantt, Kanban diagrams
Sales plan
Enterprise
$49.00
1 user(s) / month
Included in plan:
CRM - Customer Relationship Management
E-mail integration
Timesheeting, calendar and projects
Reports, charts and data analysis
Defining custom fields for your data
Chat, Livechat and Callback
Editable templates of invoices, offers and agreements
E-mail templates and an autoresponder
Automatic cyclical invoice generation
Price groups and individual prices
Sales opportunities
Gantt, Kanban diagrams
E-mail and phone surveys
SMS service integration
E-commerce platforms integrations
Courier systems integrations
Document and tasks workflow
ERP - production
Zapier integration
Automations, Processes
Out-of-hours technical support (email)
Pricing
Forest
$79.00
1 user(s) / month
Included in plan:
Everything in Estate and...
EUC Data Center
IP Whitelisting
Audit Logs
BLOSSOM
$12.00
1 user(s) / month
Included in plan:
Deal Funnel View
Templates & Notifications
Real-time Email Tracking
Everything in Sprout and...
Contact Management
Pipeline Management
250 Bulk emails/user/day
Built-in Phone powered by Freshcaller
SMS Integration
2 Sales Campaigns/user
Lead Scoring
5 Intelligent Workflows
Basic Reporting
Marketplace
iPhone and Android Apps
Gmail Add-on
SPROUT
Free
Included in plan:
Leads, Contacts, Accounts & Deals
Customisable Sales Process
Phone & Email
Basic Lead Scoring
Freshdesk & Freshchat Integration
GARDEN
$25.00
1 user(s) / month
Included in plan:
Everything in Blossom and...
Custom Reports
Auto Profile Enrichment
Lead Assignment Rules
Territories
Advanced CRM customization
ESTATE
$49.00
1 user(s) / month
Included in plan:
Everything in Garden and...
Auto profile enrichment
Reports Dashboard
Smartforms and event tracking
Multi-currency
FAQs
Does this service offer guides, tutorials and or customer support?
Yes. We offer customer support, at the beginning we offer a free presentation of the system, adapting it to specific requirements.
Does this service integrate with any other apps?
Firmao has many integrations. They can be combined with e. g. Zapier or Prestashop.More are listed on our website.
What are some applications this service is commonly used in tandem with?
Firmao has many integrations. They can be combined with e. g. Zapier or Prestashop.
What is this service generally used for?
Firmao CRM is a system that is used by companies to manage their online business from anywhere in the world.
Does this service offer multi-user capability (e.g. teams)?
Yes. It is also possible to manage projects by teams.
What platforms does this service support?
Firmao works in a web browser.
Who are the main user groups of this service?
Firmao is dedicated to small, medium and large companies. The program is fully modifiable, so it can be adapted to specific requirements.