Compare Fiix vs ServiceDesk Plus vs ProcurementExpress.com

Fiix

CMMS
 (60)
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Crozscore:

84%
what is this?
80%
31%
interest falling

Crozscore:

84%
what is this?
75%
48%
interest falling

Crozscore:

86%
what is this?
96%
20%
interest rising
Fiix screenshot view 4 more ServiceDesk Plus screenshot ProcurementExpress.com screenshot

Software Description:

Fiix is cloud-based maintenance and asset management software that organizes, tracks, and schedules your maintenance activities. Faster. Better. For less.

Its maintenance and asset management software has helped thousands of customers globally establish preventive maintenance strategies. Completely customizable, mobile, and instantly available through the cloud, Fiix is a flexible solution for organizations of all sizes. Find out more on our website.

Software Description:

ManageEngine ServiceDesk Plus is a help desk software and asset management tool. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effective way. The software helps you implement ITIL best practices and troubleshoot IT service requests faster.

Benefits:

  • Access your help desk anytime, anywhere using ServiceDesk Plus iPhone app.
  • Create SLA and provide quality services in time, to your end users
  • Flexible knowledge base with an option to add unlimited KB articles and allows users to easily search the information
  • Web based portal to submit service requests & Incidents.
  • Restore normal service of operation quickly with the comprehensive incident management
  • Eliminate the root cause effectively and put an end for firefighting of repetitive incidents.
  • Discover every asset in your network with the efficient auto discovery options
  • Provide structured and prompt handling of all changes in your IT infrastructure.
  • With the new agent based scanning, you can access any system from the remote network, independent of their location.
  • Showcase the offered IT services to your end user and give a new face to your IT.
  • Scan your network and automatically discover all the software available in your organization
  • Stay informed about your tickets and keep your technicians and end users up to date on the status of the tickets by email and sms.
  • Manage your purchases right from the birth of the PO
  • Auto assign feature distributes tickets based on the existing load on your technicians
  • Manage Contracts with different vendors seamlessly
  • Automatic email to ticket conversion using email commands
  • ServiceDesk plus allows you to import users and their informations from Active directory and LDAP with a simple easy to use interface.
  • Archive your old, unused data and improve your helpdesk performance.
  • Support multiple sites and customize your configurations for every site according to their unique working procedure.
  • Generate detailed reports about your Help desk performance & metrics.
  • Automatically reset the password, by integrating the ticketing system with the Active Directory.
  • Know the satisfaction level of your end users with the ServiceDesk Plus survey option.

Software Description:

ProcurementExpress.com Purchase Order software is the first of its kind in the world. The purchasing software is unrivalled in its simplicity, clarity and value-add to procurement teams the world over. Straightforward and streamlined, ProcurementExpress.com is a must-have for any multi-purchase business that has outgrown the hassles and frustrations of manual, paper-based PO processes.

ProcurementExpress.com purchase order solution is designed for mobile and desktop application, which means it delivers a continuous, reliable, and user-friendly PO management experience. This is accessible via any employee’s or procurement manager’s connected device on any accessible network. Field-based employees, or those tied to an office and desk environment, are given permanent PO functionality that enables seamless purchase requests, approvals, rejections, tracking and monitoring of accounts payable.

Best of all, ProcurementExpress.com employs a team of qualified technical and customer service specialists who offer 24-hour, 7-day back-up for its PO software users. That’s right – when you’re at work, ProcurementExpress.com is at work with you to ensure optimized PO processing functionality. Get it today!

Features:

  • Data Import
  • API
  • Data Export
  • External Integrations
  • Notifications
  • Inventory Tracking
  • Scheduling
  • Dashboard
  • Calendar Management
  • Multi-User

Features:

  • Expense Tracking
  • Budgeting
  • Forecasting
  • Contact Management
  • Google Apps Integration
  • Chat
  • File Sharing
  • File Transfer
  • Third-Party Plugins/Add-Ons
  • Data Visualization
  • Scheduling
  • Calendar Management
  • Dashboard
  • Inventory Tracking
  • External Integrations
  • Customer Management
  • Multi-User
  • Project Management
  • Notifications
  • Data Export
  • 2-Factor Authentication
  • Email Integration
  • Data Import
  • API

Features:

  • Multi-Currency
  • Budgeting
  • Project Management
  • Accounts Payable
  • External Integrations
  • Supplier Management
  • Expense Tracking

Summary:

    No key features associated with this application.

Summary:

  • Best practice ITSM workflows

  • Powerful integrations with IT management apps

  • Smart automations

  • Extensive reporting capabilities

  • Codeless customizations

  • Deploy on cloud or on-premise

  • Single sign on

  • AD & LDAP synchronisation

  • 95,000 customers across worldwide

  • Over 10 years in the ITSM industry

Summary:

  • Keep track of your spend in your pocket

  • Be sure you are not over-paying suppliers

  • Save hours of time spent on administration

  • Share Purchase Orders on Gmail, Email Slack, Text Message and all your apps with suppliers in seconds

  • Keep notes for your reference when making payment

  • Multiple currencies supported

  • Fixed supplier and product lists

  • Custom PO and line item fields which is straightforward, easy to understand interface

  • Creates Professional PDF documents

  • Mobile ready - Manage POs from anywhere

Basic

$35.00
1 user(s) / month

Professional

$55.00
1 user(s) / month

Enterprise

$95.00
1 user(s) / month

Standard Edition

$8.00
1 user(s) / month
Included in plan:
  • Free forever upto 5 technicians
  • Incident management
  • Self-service portal
  • Knowledge base
  • Multi-site support
  • SLA management
  • Help desk reports

Professional Edition

$16.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Help desk management
  • Knowledge base
  • Self-service portal
  • Software Asset management
  • Asset inventory reports
  • Agent based asset scanning

Enterprise Edition

$49.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Incident management
  • Asset management
  • Problem management
  • Service catalog
  • Change management

Free trial

Free

Very small

$1,068.00
5 user(s) / year
Included in plan:
  • All features

Small

$2,040.00
10 user(s) / year
Included in plan:
  • All features

Medium

$3,876.00
20 user(s) / year
Included in plan:
  • All features

Large

$8,088.00
50 user(s) / year
Included in plan:
  • All features

FAQs:

    No FAQs associated with this application.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • ServiceDesk Plus is commonly used in tandem with client device management tools, AD management tools like ManageEngine ADManager Plus, and other self-service password reset applications.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, all relevant resources like admin guide, user guide, online user manuals, and best practice documents are available on our site. Customers can also avail 24->5 telephonic, community, mail, and live web support.

  • What is this service generally used for?
  • ServiceDesk Plus is used to manage IT, support and deliver IT services to end users/employees of an organization.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, ServiceDesk Plus offers multi-user capabilities to the IT technicians.

  • Does this service integrate with any other apps?
  • Yes, it integrates with native IT management software from ManageEngine including ADManager Plus, ADSelfService Plus, OpManager, Desktop Central and Analytics Plus.

  • Does this service offer an API?
  • Yes, ServiceDesk Plus offers Rest-API access.

  • Who are the main user groups of this service?
  • ServiceDesk Plus is used by IT admins, and technicians who manage IT help desks in organizations.

  • What platforms does this service support?
  • ServiceDesk Plus supports web-access and native mobile apps (Windows, iOS, and Android).

FAQs:

    What are some applications this service is commonly used in tandem with?
  • SAP, Sage accounting, Xero, Quickbooks, Freshbooks, any accounting package. CSV reporting can be imported and exported by any of the above packages when it is correctly formatted for the application.

  • What is this service generally used for?
  • It is used to create and send purchase orders to suppliers through approval routing and storing PO history that has discussions / attachments in one location. It is also used to create / manage budgets and manage your expenses.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, an award winning 24/7 customer support team will try to anticipate your questions and will be eager to assist you the best possible way.

  • Who are the main user groups of this service?
  • Construction, marketing, nonprofits, offices, schools, software companies, property development, sports teams. Actively growing companies and companies currently using paper-based or excel purchase orders. Companies handling multiple purchases from different locations.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer an API?
  • No

  • Does this service integrate with any other apps?
  • Yes, it integrates with Xero. The development team is working on 5 more integrations at the moment.

  • What platforms does this service support?
  • iOS, Android, webapp

Publisher:

Founded:
-
Based in:
Toronto
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Pleasanton
Employees:
5001-10000
Likes:
Followers:
3.53k

Publisher:

Founded:
-
Based in:
Dublin
Employees:
11-50
Likes:
Followers:

Other:

Who uses Fiix
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ServiceDesk Plus
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ProcurementExpress.com
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English
Regional Restrictions:
No restrictions.
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