Compare Fiix vs Kanbanize vs Freshdesk

Fiix

CMMS
 (60)
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Crozscore:

84%
what is this?
80%
33%
interest falling

Crozscore:

83%
what is this?
90%
47%

Crozscore:

86%
what is this?
79%
58%
interest falling
Fiix screenshot view 4 more Kanbanize screenshot view 4 more Freshdesk screenshot

Software Description:

Fiix is cloud-based maintenance and asset management software that organizes, tracks, and schedules your maintenance activities. Faster. Better. For less.

Its maintenance and asset management software has helped thousands of customers globally establish preventive maintenance strategies. Completely customizable, mobile, and instantly available through the cloud, Fiix is a flexible solution for organizations of all sizes. Find out more on our website.

Software Description:

Kanbanize has changed the way project managers and team members do their tasks. The system is loaded with a number of tools and features that make project management easy, from initial phases of planning and conceptualization to realization and delivery.

Kanbanize is known for its powerful analytics module and provides multiple charts out of the box and the data is populated automatically. With the Kanbanize Cumulative flow, Cycle time, Task distribution, Block resolution time, Created vs. finished and Task hierarchy charts you can monitor and optimize your business without any operational overhead. Administrators and users in a Kanbanize account are given access to information derived by their process, enabling users to measure improvements and report on progress via a quick glance. Additionally, there are many more convenient features such as email integration, 2FA, automation rules and else. Last , but not least, there is a flexible pricing plan, which allows customers to choose depending on their needs.

Kanbanize boasts a robust API that enables users to bridge the system with other applications and tools effortlessly and create a diverse information flow that streams into your Kanban board, making project management more efficient , no matter your use case. This flexibility expands Kanbanize’s functionality by linking any number of systems that are relevant to the way you work.

Kanbanize is a perfect tool for portfolio management, especially for professionals who have tons of projects and sub-projects to work on.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Features:

  • Data Import
  • API
  • Data Export
  • External Integrations
  • Notifications
  • Inventory Tracking
  • Scheduling
  • Dashboard
  • Calendar Management
  • Multi-User

Features:

  • Customer Management
  • Notifications
  • External Integrations
  • Data Import
  • Data Export
  • Data Visualization
  • API
  • Multi-User
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Dashboard
  • Expense Tracking
  • Forecasting
  • Project Management

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Summary:

    No key features associated with this application.

Summary:

  • Kanban Card Links

  • If This Then That (Runtime Policies)

  • Email Integration

  • Timetracking

  • Single Sign-on 

  • Portfolio Swimlane

  • Actionable Agile™ - Flow Analytics

  • Integrations with Jira, ConnectWise, Zapier, GitHub, Dropbox, Google Drive, UserSnap, Okta, OneDrive, GitLab & more

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Basic

$35.00
1 user(s) / month

Professional

$55.00
1 user(s) / month

Enterprise

$95.00
1 user(s) / month

30-Day Free Trial

Free
Included in plan:
  • Basic

15 Users

$99.00
15 user(s) / month
Included in plan:
  • Basic
  • BUSINESS RULES & ANALYTICS can be added

25 Users

$149.00
25 user(s) / month
Included in plan:
  • Basic
  • BUSINESS RULES & ANALYTICS can be added

50 Users

$299.00
50 user(s) / month
Included in plan:
  • Basic
  • BUSINESS RULES & ANALYTICS can be added

100 Users

$449.00
100 user(s) / month
Included in plan:
  • Basic
  • BUSINESS RULES & ANALYTICS can be added

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Kanbanize offers a multi-user capability. All team members and project stakeholders are able to reach valuable information. Working on multiple parallel projects might be a challenge even for the most experienced Project Manager. Kanbanize gives you the tools to slice big pieces of work into smaller work items with a separate life cycle, which creates transparency and helps you to identify bottlenecks.

  • Does this service offer guides, tutorials and or customer support?
  • You can find insightful tutorials on our website as well as on our YouTube channel. Enjoy.

  • Who are the main user groups of this service?
  • Large Enterprises, Mid Size Business, Marketing, Small Business, Software Development and more

  • Does this service offer an API?
  • Every Kanbanize user has a personal API key that is used to authenticate the user when accessing the API. Each API request (except those for the “login” function) must contain a valid http header called “apikey”. The header’s value should be a valid API key. You can obtain it from the output of the “login” function or via the web version (click on your username in the upper right corner and select API).

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

Publisher:

Founded:
-
Based in:
Toronto
Employees:
51-200
Likes:
432
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
1.48k
Followers:

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
69.8k
Followers:

Other:

Who uses Fiix
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Kanbanize
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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