Compare Fiix vs Freshdesk vs Kalix

Fiix

CMMS
 (60)
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Crozscore:

84%
what is this?
80%
33%
interest rising

Crozscore:

86%
what is this?
80%
58%
no significant changes

Crozscore:

65%
what is this?
27%
interest falling
Fiix screenshot view 4 more Freshdesk screenshot Kalix screenshot

Software Description:

Fiix is cloud-based maintenance and asset management software that organizes, tracks, and schedules your maintenance activities. Faster. Better. For less.

Its maintenance and asset management software has helped thousands of customers globally establish preventive maintenance strategies. Completely customizable, mobile, and instantly available through the cloud, Fiix is a flexible solution for organizations of all sizes. Find out more on our website.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Software Description:

Kalix is a HIPAA compliant EMR & practice management solution for dietitians & healthcare professionals. Integrating client care, scheduling, documentation and billing into a simple platform, Kalix increases the efficiency of your services while giving your clients the experience they deserve.

Kalix is perfect for healthcare professionals starting out in private practice, to those with an established clinic. It is loaded with features including.

  • Flexible calendars and online scheduling via your own website.
  • Intelligent appointment and payment reminders (text, voice and email).
  • HIPAA compliant client messaging and document sharing.
  • Simplified billing and payments (receipts, superbills & CMS 1500 forms).
  • Quick document upload for HIPAA compliant cloud storage and a paperless practice.
  • Extensive template library with chart notes, forms, questionnaires, letters & more.
  • All templates are 100% configurable or create your own from scratch.
  • Auto-calculated BMI, IBW, growth percentiles, nutritional requirements & more.
  • Secure electronic signing & online forms. Save time by automating your intake process.

Features:

  • Data Import
  • API
  • Data Export
  • External Integrations
  • Notifications
  • Inventory Tracking
  • Scheduling
  • Dashboard
  • Calendar Management
  • Multi-User

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Features:

  • Notifications
  • Customer Management
  • Calendar Management
  • Scheduling
  • File Sharing
  • File Transfer
  • Data Export
  • Data Import
  • Multi-User

Summary:

    No key features associated with this application.

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Summary:

    No key features associated with this application.

Basic

$35.00
1 user(s) / month

Professional

$55.00
1 user(s) / month

Enterprise

$95.00
1 user(s) / month

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

FAQs:

    Who are the main user groups of this service?
  • Private Practice dietitians and other health professionals.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Prompt friendly support, free one-on-one training. We also offer online support site with a knowledge base.

  • Does this service offer an API?
  • No

  • Does this service integrate with any other apps?
  • No

  • What is this service generally used for?
  • Kalix is a fully featured practice management software, electronic medical record (EMR) and electronic documentation systems).

    Practice Management Software are solutions that manages the day-to-day operations of private healthcare practices. They have a range of features including; appointment management and scheduling, appointment notification, client management and billing.

    Electronic medical records are electronic information files containing information about individual client medical history and health.

    Electronic documentation systems assist with the systematic documentation of client medical information, clinician-patient interactions and correspondences electronically.

  • What platforms does this service support?
  • Kalix is cloud based, working seamlessly on all modern browsers, PC, Mac, tablet & mobile devices. Access Kalix on any device, at any time, from anywhere.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Unlimited users are supported per account.

Publisher:

Founded:
-
Based in:
Toronto
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Fiix
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Kalix
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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