Compare Fiix vs BlackCurve vs Freshdesk

Fiix

CMMS
 (60)
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Crozscore:

84%
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80%
31%
interest falling

Crozscore:

74%
what is this?
22%
interest falling

Crozscore:

86%
what is this?
80%
58%
interest falling
Fiix screenshot view 4 more BlackCurve screenshot view 1 more Freshdesk screenshot

Software Description:

Fiix is cloud-based maintenance and asset management software that organizes, tracks, and schedules your maintenance activities. Faster. Better. For less.

Its maintenance and asset management software has helped thousands of customers globally establish preventive maintenance strategies. Completely customizable, mobile, and instantly available through the cloud, Fiix is a flexible solution for organizations of all sizes. Find out more on our website.

Software Description:

BlackCurve provides an online pricing tool that has in-built error checking to ensure you don't unknowingly sell a product or service at the wrong price.

With BlackCurve, when a pricing change is made active, all applicable users and systems are instantly given visibility of the latest correct prices.

BlackCurve is hosted in an ISO Accredited Data Centre with the latest in security protection. In addition, all users are given a password protected profile which can be monitored by an admin and restricted instantly following e.g. a staff member leaving the business.

BlackCurve gives you the ability to set discount limits, and has an in-built approval workflow for when further discounting may be required to win an order.

BlackCurve comes with advanced pricing rules out of the box, with all the calculations handled automatically.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Features:

  • Data Import
  • API
  • Data Export
  • External Integrations
  • Notifications
  • Inventory Tracking
  • Scheduling
  • Dashboard
  • Calendar Management
  • Multi-User

Features:

  • Pricing
  • Configuration Rules
  • Product Catalog
  • Customer Management
  • Forecasting
  • Data Import
  • Data Export
  • Multi-User
  • Analytics

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Basic

$35.00
1 user(s) / month

Professional

$55.00
1 user(s) / month

Enterprise

$95.00
1 user(s) / month

Team

$165.00
3 user(s) / month
Included in plan:
  • Standard Support Hours
  • 2 Standard Users
  • 1 Admin User
  • Start with 1 Sales Channel
  • From 1,000 SKUs

Professional

$577.00
7 user(s) / month
Included in plan:
  • Standard Support Hours
  • 5 Standard Users
  • 2 Admin Users
  • Start with 3 Sales Channels
  • From 10,000 SKUs

Enterprise

$1,070.00
7 user(s) / month
Included in plan:
  • Extended Support Hours
  • 5 Standard Users
  • 2 Admin Users
  • Start with 7 Sales Channels
  • From 25,000 SKUs

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

FAQs:

    No FAQs associated with this application.

FAQs:

    What platforms does this service support?
  • Web app and intergrations

  • What is this service generally used for?
  • BlackCurve is mainly used to manage and optimise prices. Companies use it to improve their profit margins.

  • What are some applications this service is commonly used in tandem with?
  • CRMs

  • Who are the main user groups of this service?
  • Typical customers are

    Manufacturers
    Distributors
    Retailers
    E-commerce site owners

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Guides, tutorials and customer support are provided.

  • Does this service offer multi-user capability (e.g. teams)?
  • Absolutely, BlackCurve supports multi-teams.

  • Does this service integrate with any other apps?
  • A majority of third party apps.

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

Publisher:

Founded:
-
Based in:
Toronto
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
London
Employees:
11-50
Likes:
107
Followers:
2.39k

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Other:

Who uses Fiix
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses BlackCurve
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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