Compare FieldSumo vs ServiceMax vs Service Autopilot

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Crozscore:

63%
what is this?
100%
17%
interest falling

Crozscore:

88%
what is this?
90%
42%
interest falling

Crozscore:

81%
what is this?
38%
interest rising
FieldSumo screenshot view 2 more ServiceMax screenshot view 5 more Service Autopilot screenshot view 3 more

Software Description:

FieldSumo is a cloud based field management software that you can use to optimise your mobile workforce. Designed to work best for service companies, our platform is accessible through our website and mobile apps.

The product features include:

  • Task management with details such as services to be performed, customer and location
  • Sending quotes and invoices to directly customers
  • Payment management
  • Proof of delivery (signature) collection
  • Booking/job image collection
  • Booking/job management
  • Location tracking
  • Route optimisation

It helps to save yourself 8+ working hours every week:

  • Track quotes and close sales
  • Improve customer satisfaction
  • Never lose your invoices
  • Increase the number of jobs you take
  • Optimise route to decrease fuel costs
  • Track your staff

Software Description:

By using ServiceMax technology, manufacturers and service providers are able to expand service revenues, improve service efficiency, provide better customer experience, and meet all required compliance standards.

ServiceMax is an integrated toolset of applications for employees and customers management, mainly used by SMEs and growing businesses in medical, energy, mining, and manufacturing. The platforms comes with a straightforward interface, so task assignments are completed easily and smoothly, management staff can follow the performance of field workers, and clients' needs can be effectively addressed.

Main benefits of using ServiceMax are better service productivity, less billing errors, better customer relationship, no warranty leakage, reduced part giveaways, increased service revenue, shorter service-to-cash cycles, and more.

Software Description:

Service Autopilot is application service provider featuring non-downloadable software for managing service businesses, namely, software for enabling and managing information reporting in the field of Customer Relationship Management (CRM).
It offers managing reporting of contact information, customer support inquiries, invoicing information, payment information, billing information, scheduled service information and job estimate information.
One system runs entire company. Users get control of their time, scheduling, expenses, employees, marketing, and profits.

Features:

  • Notifications
  • Route Optimization
  • Customer Management
  • Multi-User
  • Travel Management
  • Contact Management
  • Data Import
  • Inventory Tracking

Features:

  • Route Optimization
  • Notifications
  • Data Export
  • Data Import
  • Customer Management
  • External Integrations
  • API
  • Inventory Tracking

Features:

Summary:

    No key features associated with this application.

Summary:

  • Case Management and Quoting

  • Social Collaboration

  • Customer & Partner Communities

  • Warranty and Entitlements

  • Customer Accounts and Contacts

  • Work Order Management

  • Installed Base and Contracts

  • Work Order Signature Capture

  • Scheduling and Dispatch

  • Service Parts and Inventory

Summary:

  • Job Management

  • Contract Management

  • Billing & Invoicing

  • Interactive Map

  • Payroll Management

  • Quotes / Estimates

Free

Free
Included in plan:
  • 1 user account
  • All basic features
  • Limited advanced features
  • No SMS/messaging

Medium

$49.00
10 user(s) / month
Included in plan:
  • 10 user accounts
  • All basic features
  • All advanced features
  • $19/month each extra user (paid yearly)

Unlimited

$149.00
unlimited user(s) / month
Included in plan:
  • Unlimited user accounts
  • All basic features
  • All advanced features

Pricing:

  • Credit card required: N/A
  • Startup: $47/month
    Pro: $79.97/month
    More options:
    QuickBooks Full Two-Way Sync: $25/month
    Extra Office Users: $25/month
    Extra Mobile Users: $15/month
    Advanced Mapping: $47/month
    Client Portal: $19.97/month
    Invoice Service: $0.99/ea.

FAQs:

    No FAQs associated with this application.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with Salesforce.

  • Who are the main user groups of this service?
  • ServiceMax is an ideal field scheduling solution for small and medium-sized growing companies.

  • What is this service generally used for?
  • This service is generally used as a field service management solution.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials, Webinars.

  • Does this service offer an API?
  • Yes, it offers API.

  • What platforms does this service support?
  • This is a cloud-based platform, with Android and iOS native apps offered.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Integrations: ProntoForms, BOARD, Workato, FinancialForce Accounting, MessageMedia, Cloud Elements, CallidusCloud Commissions, FinancialForce HCM, Blitzz, SAP, JIRA, Oracle EBS, Salesforce, QuickBooks.

FAQs:

    Who are the main user groups of this service?
  • Main users are: scientific and technological services and research and design relating providers.

  • What is this service generally used for?
  • It is used for managing service businesses.

  • What platforms does this service support?
  • Web Based; Mobile: Android and iOS

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with QuickBooks.

  • Does this service integrate with any other apps?
  • There is QuickBooks Integration available.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: Documentation; Webinars; Live Online Help.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Pleasanton
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
4.4k
Followers:

Other:

Who uses FieldSumo
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ServiceMax
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, Italian, French, English, Japanese
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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