Compare FieldSumo vs Natural Insight vs ServiceMax

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Crozscore:

60%
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100%
16%
interest falling

Crozscore:

80%
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37%
no significant changes

Crozscore:

85%
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81%
41%
interest rising
FieldSumo screenshot view 2 more Natural Insight screenshot view 3 more ServiceMax screenshot view 5 more

Software Description:

FieldSumo is a cloud based field management software that you can use to optimise your mobile workforce. Designed to work best for service companies, our platform is accessible through our website and mobile apps.

The product features include:

  • Task management with details such as services to be performed, customer and location
  • Sending quotes and invoices to directly customers
  • Payment management
  • Proof of delivery (signature) collection
  • Booking/job image collection
  • Booking/job management
  • Location tracking
  • Route optimisation

It helps to save yourself 8+ working hours every week:

  • Track quotes and close sales
  • Improve customer satisfaction
  • Never lose your invoices
  • Increase the number of jobs you take
  • Optimise route to decrease fuel costs
  • Track your staff

Software Description:

Natural Insight provides field retail execution and merchandising solutions for enterprises of all sizes. The main clients are retailers, merchandisers, marketing agencies, and big consumer brands.

It comes with cloud-based and mobile platforms, that are suited to execute retail operations, and lower costs. It helps users to get a better view of operations and performance, as well as to automate tedious processes, like onboarding and payroll.

Natural Insight also provides solutions to find adequate staff for the job in the field, recruit by re-engaging hourly workers, and fully engaging full-time employees.

Software Description:

By using ServiceMax technology, manufacturers and service providers are able to expand service revenues, improve service efficiency, provide better customer experience, and meet all required compliance standards.

ServiceMax is an integrated toolset of applications for employees and customers management, mainly used by SMEs and growing businesses in medical, energy, mining, and manufacturing. The platforms comes with a straightforward interface, so task assignments are completed easily and smoothly, management staff can follow the performance of field workers, and clients' needs can be effectively addressed.

Main benefits of using ServiceMax are better service productivity, less billing errors, better customer relationship, no warranty leakage, reduced part giveaways, increased service revenue, shorter service-to-cash cycles, and more.

Features:

  • Notifications
  • Route Optimization
  • Customer Management
  • Multi-User
  • Travel Management
  • Contact Management
  • Data Import
  • Inventory Tracking

Features:

  • Travel Management
  • External Integrations
  • Notifications
  • Project Management
  • API
  • Data Export
  • Data Import

Features:

  • Route Optimization
  • Notifications
  • Data Export
  • Data Import
  • Customer Management
  • External Integrations
  • API
  • Inventory Tracking

Summary:

    No key features associated with this application.

Summary:

  • Task management

  • Real-time reporting

  • Timekeeping

  • Store communications

  • In-depth analytics

  • Visual verification

  • Staff tags

  • GPS check-in/out

  • Staff performance score

  • Workforce insight dashboard

Summary:

  • Case Management and Quoting

  • Social Collaboration

  • Customer & Partner Communities

  • Warranty and Entitlements

  • Customer Accounts and Contacts

  • Work Order Management

  • Installed Base and Contracts

  • Work Order Signature Capture

  • Scheduling and Dispatch

  • Service Parts and Inventory

Free

Free
Included in plan:
  • 1 user account
  • All basic features
  • Limited advanced features
  • No SMS/messaging

Medium

$49.00
10 user(s) / month
Included in plan:
  • 10 user accounts
  • All basic features
  • All advanced features
  • $19/month each extra user (paid yearly)

Unlimited

$149.00
unlimited user(s) / month
Included in plan:
  • Unlimited user accounts
  • All basic features
  • All advanced features

FAQs:

    No FAQs associated with this application.

FAQs:

    What is this service generally used for?
  • This service is used for field execution, merchandising, and in-store programs improvement.

  • Who are the main user groups of this service?
  • Main users of Natural Insight are retailers, brands/CPG companies, and marketing agencies.

  • Does this service offer guides, tutorials and or customer support?
  • Blog, Email, FAQ, Help Desk, Phone, Request form, and Webinars

  • Does this service offer an API?
  • Yes, Natual Insight offers API.

  • Does this service integrate with any other apps?
  • It integrates with payroll software and applicant tracking systems.

  • What platforms does this service support?
  • This is web-based software with Android and iOS mobile platforms.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with Salesforce.

  • Who are the main user groups of this service?
  • ServiceMax is an ideal field scheduling solution for small and medium-sized growing companies.

  • What is this service generally used for?
  • This service is generally used as a field service management solution.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials, Webinars.

  • Does this service offer an API?
  • Yes, it offers API.

  • What platforms does this service support?
  • This is a cloud-based platform, with Android and iOS native apps offered.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Integrations: ProntoForms, BOARD, Workato, FinancialForce Accounting, MessageMedia, Cloud Elements, CallidusCloud Commissions, FinancialForce HCM, Blitzz, SAP, JIRA, Oracle EBS, Salesforce, QuickBooks.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Sterling
Employees:
11-50
Likes:
Followers:
465

Publisher:

Founded:
-
Based in:
Pleasanton
Employees:
201-500
Likes:
Followers:

Other:

Who uses FieldSumo
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Natural Insight
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, French, Irish, Spanish, Portuguese, German
Regional Restrictions:
No restrictions.

Other:

Who uses ServiceMax
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, French, Spanish, Italian, Japanese
Regional Restrictions:
No restrictions.
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