Compare FieldOne vs ServiceMax vs Repsly

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Crozscore:

88%
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90%
42%
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Crozscore:

84%
what is this?
89%
36%
no significant changes
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Software Description:

FieldOne is an innovative, secure and scalable service management platform, providing real-time mobility across every major device. It is trying to address the complex challenges their customers face in managing enterprise field service organizations.
This solution an integrated automated routing engine, powerful but simple to configure WEB portals, Integrated Voice Response (IVR) and a centralized mobility management platform.

Software Description:

By using ServiceMax technology, manufacturers and service providers are able to expand service revenues, improve service efficiency, provide better customer experience, and meet all required compliance standards.

ServiceMax is an integrated toolset of applications for employees and customers management, mainly used by SMEs and growing businesses in medical, energy, mining, and manufacturing. The platforms comes with a straightforward interface, so task assignments are completed easily and smoothly, management staff can follow the performance of field workers, and clients' needs can be effectively addressed.

Main benefits of using ServiceMax are better service productivity, less billing errors, better customer relationship, no warranty leakage, reduced part giveaways, increased service revenue, shorter service-to-cash cycles, and more.

Software Description:

Repsly is a field service management app created for mobile sales teams, mainly in mid-sized businesses. Industries that this service covers are: Food & Beverage; Beer, Wine, & Spirits; Consumer Products; and Retail.

The central purpose of Repsly is tracking and management of your sales reps in real-time. Team members communicate via the app, upload photos, and use the client database. Field workers can use a number of templates (like forms or purchase orders), use calendars, and add or update appointments.

Managers have the back office console to track field workers, interact with them, and use GPS-based location data on the Repsly map. Repsly helps you improve the effectiveness of your field teams, and considerably simplifies gathering and analysis of field data, creating a stable connection between your field and back-office staff.

Features:

  • Billing/Invoicing
  • Calendar Management
  • CRM Integration
  • Customer Management
  • History/Version Control
  • Inventory Tracking
  • Multi-Currency
  • Scheduling
  • Task Scheduling/Tracking
  • Notifications

Features:

  • Route Optimization
  • Notifications
  • Data Export
  • Data Import
  • Customer Management
  • External Integrations
  • API
  • Inventory Tracking

Features:

  • Route Optimization
  • Customer Management
  • Notifications
  • External Integrations
  • API
  • Project Management
  • Data Export
  • Data Import
  • Inventory Tracking
  • Multi-User

Summary:

  • Billing & Invoicing

  • Call Center Management

  • Contract Management

  • Dispatch Management

  • Inventory Control

  • Job Management

Summary:

  • Case Management and Quoting

  • Social Collaboration

  • Customer & Partner Communities

  • Warranty and Entitlements

  • Customer Accounts and Contacts

  • Work Order Management

  • Installed Base and Contracts

  • Work Order Signature Capture

  • Scheduling and Dispatch

  • Service Parts and Inventory

Summary:

  • Custom Forms

  • Geotagged Photos

  • Team Management

  • Product Monitoring

  • Internal Text Communication

  • Custom Fields

  • Custom Structured Database

  • Workforce Tracking

  • Work Time Tracking

  • Mileage Tracking

Organization Package

$24.00
1 user(s) / month
Included in plan:
  • Get your team on the same page and manage places & activities.

Visibility Package

$32.00
1 user(s) / month
Included in plan:
  • Get your team on the same page and manage places & activities.
  • See what’s happening in the field through mobile forms and photos.

Optimization Package

$49.00
1 user(s) / month
Included in plan:
  • Easily manage your team’s schedule.
  • Audit and take orders for your products.
  • Track progress with our custom reporting dashboard.

FAQs:

    Who are the main user groups of this service?
  • It is ideally suited to midsize-large businesses with dozens, hundreds, or even thousands of field technicians.

  • What is this service generally used for?
  • FieldOne is used as a software solution for field service companies.

  • What platforms does this service support?
  • Platform: Online, On Premise, Mobile.

  • Does this service integrate with any other apps?
  • There is QuickBooks Integration available.

  • Does this service offer guides, tutorials and or customer support?
  • Their support team can be reached via email or via phone.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with Salesforce.

  • Who are the main user groups of this service?
  • ServiceMax is an ideal field scheduling solution for small and medium-sized growing companies.

  • What is this service generally used for?
  • This service is generally used as a field service management solution.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials, Webinars.

  • Does this service offer an API?
  • Yes, it offers API.

  • What platforms does this service support?
  • This is a cloud-based platform, with Android and iOS native apps offered.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Integrations: ProntoForms, BOARD, Workato, FinancialForce Accounting, MessageMedia, Cloud Elements, CallidusCloud Commissions, FinancialForce HCM, Blitzz, SAP, JIRA, Oracle EBS, Salesforce, QuickBooks.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials, Email Support.

  • Does this service offer an API?
  • Repsly provides APIs to enable integrating with other software.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it is intended to be used by teams.

  • What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with CRM platforms.

  • What platforms does this service support?
  • This is a web-based software, with Android and iOS mobile apps available.

  • Who are the main user groups of this service?
  • Main users of Repsly are mobile sales teams in medium-sized companies.

  • What is this service generally used for?
  • This service is used fro field team activity management.

  • Does this service integrate with any other apps?
  • Integrations available: Xero, MailChimp, FreshBooks, Zoho CRM, Highrise CRM, QuickBase, AWeber, GetResponse, HubSpot Marketing, Infusionsoft, Salesforce Sales Cloud, Pipedrive, Constant Contact, Microsoft Office 365, Close.io, Google Contacts, Zapier, QuickBooks, HubSpot CRM.

Publisher:

Founded:
2001
Based in:
-
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Pleasanton
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
1.76k
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses ServiceMax
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, Japanese, Italian, French, English
Regional Restrictions:
No restrictions.

Other:

Who uses Repsly
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, Russian, Portuguese, French, German, English
Regional Restrictions:
No restrictions.
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