Compare FieldEZ vs FieldEdge vs ServicePower

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Crozscore:

71%
what is this?
100%
28%
interest falling

Crozscore:

80%
what is this?
82%
35%
no significant changes

Crozscore:

82%
what is this?
88%
35%
interest falling
FieldEZ screenshot FieldEdge screenshot view 4 more ServicePower screenshot view 4 more

Software Description:

Being at the heart of the Digital Transformation story, FieldEZ drives the bleeding edge in IoT, Mobility, Analytics, and Cloud, to bring in tectonic and continuous improvements in organization, teamwork, collaboration, and engagement with customers. FieldEZ’s cutting-edge digital initiatives benefit numerous businesses across multiple industries to significantly enhance their business value, operational efficiency, and customer experience.

What we’ve built

We put a lot of efforts into delivering you what’s best suited for your business. Everything we make is made with a lot of thought, passion, and love. That is why our products and services have found their way into Fortune 500 companies across industries (Fashion and Retail, FMCG, IT and Telecom, Automobile, Banking and Insurance, Healthcare, E-commerce, and more), as well as small and medium business (HVAC, Plumbing, and more). FieldEZ collaborates at all levels of the customer organization to achieve sustained growth and deliver a competitive advantage through its suite of advisory services and customized technology offerings.

Founded in 2011, FieldEZ Technologies is part of the US$150Mn portfolio of IvyCap Ventures. IDG Ventures, a global network of technology venture funds, is another key stakeholder in the digital technology initiatives of FieldEZ.

Software Description:

FieldEdge provides its users with a powerful tool to easily track customers, dispatching, finances, service agreements, and other aspects of field service management. They can also add accounting features through a seamless integration with Quickbooks.

This platform is mainly used by HVAC, plumbing, electrical, and other contractors. It is proven that office staff will save up to 20 hours weekly by automating the assignment of work based on a technicians' skills and job location. FieldEdge efficiently manages complex jobs by grouping multiple technicians and assigning a technician or crew to a work order for multiple days for bigger jobs.

Business owners are also able to build a strong relationship with their clients with excellent customer service and VIP customer experience. Field workers are equipped with a powerful tool to create repeat business and provide a white-glove service.

Software Description:

This service provides solutions for both staff and 3rd party workforces majoring on workforce planning, customer service, automated scheduling and dispatch, mobile worker, warranty labor /parts claims, and business intelligence.
Its solution relies on a mix of full-time employees, third-party contractors, and independent technicians being brought together and managed seamlessly in one place using the power of the cloud.
ServicePower's clients use the platform to manage customers, inventory and finances. It enables them to schedule, optimize and dispatch jobs to field resources.

Features:

  • Lead Management
  • External Integrations
  • Customer Management
  • Inventory Tracking
  • Supplier Management
  • Click-to-Dial
  • Route Optimization
  • Multi-User
  • Notifications
  • Travel Management
  • Project Management
  • Data Export
  • API
  • Contact Management
  • Data Import

Features:

  • Dashboard
  • External Integrations
  • Multi-User
  • Notifications
  • Data Export
  • Data Import
  • Inventory Tracking
  • Customer Management
  • Scheduling

Features:

  • API
  • Billing/Invoicing
  • Customer Management
  • Dashboard
  • History/Version Control
  • Inventory Tracking
  • Scheduling
  • Notifications
  • Task Scheduling/Tracking

Summary:

    No key features associated with this application.

Summary:

  • Quotes & Invoicing

  • Call Center Management

  • Contract Management

  • Customer Database

  • Track Unlimited Inventory Items

  • Field Service Job Dispatching

  • Job Tracking

  • Mobile Access

  • Scheduling

  • Service History Tracking

Summary:

  • ServiceScheduling: Scheduling and routing software which provides true intra-day optimisation of field based resources.

  • ServiceMobility: Device and OS agnostic mobile dispatching software.

  • ServiceGPS: Asset tracking software, integrated to both ServiceScheduling and ServiceMobility.

  • Smart Scheduling: Enables clients to intelligently mix multiple labor forces, including employed and 3rd party to achieve desired business goals.

  • ServiceOutsourcing: Outsourced service management provided by the ServicePower team.

  • M2M Connected Services: Utilizes connected machine data to intelligently and automatically dispatch technicians for forecasted field based maintenance and real time repairs.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service integrate with any other apps?
  • Integrations: Sage Intacct, Twilio, QuickBooks, Fleetmatics, Goldmine.

  • Who are the main user groups of this service?
  • Users of FieldEdge are contractors in the field service industries including HVAC, plumbing, electrical, and similar.

  • What platforms does this service support?
  • This is a cloud-based software, with iOS and Android mobile apps.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • What are some applications this service is commonly used in tandem with?
  • It is most frequently used in tandem with Quickbooks.

  • What is this service generally used for?
  • This service is used for field service management.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, there is multi-user capablity offered.

  • Does this service offer an API?
  • No.

FAQs:

    Who are the main user groups of this service?
  • This service is used by manufacturers, retailers and third party administrators to automate and improve their service delivery process.

  • What is this service generally used for?
  • It is used as a mobile workforce management software.

  • Does this service integrate with any other apps?
  • ServicePower integrates with other apps.

  • Does this service offer an API?
  • It offers an API.

  • What platforms does this service support?
  • Platform: Online, Mobile.

  • Does this service offer guides, tutorials and or customer support?
  • In addition to email support, they provide: White Papers & E-Books, Infographics, Videos & Webinars, and Case Studies.

Publisher:

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
633
Followers:
286

Publisher:

Founded:
1996
Based in:
Reston
Employees:
51-200
Likes:
Followers:

Other:

Who uses FieldEZ
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses FieldEdge
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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