Compare FieldEdge vs Odoo Field Service

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About FieldEdge

FieldEdge provides its users with a powerful tool to easily track customers, dispatching, finances, service agreements, and other aspects of field service management. They can also add accounting features through a seamless real-time integration with Quickbooks.

This platform is mainly used by HVAC, plumbing, electrical, and other contractors. It is proven that office staff will save up to 20 hours weekly by automating the assignment of work based on a technicians' skills and job location. FieldEdge efficiently manages complex jobs by grouping multiple technicians and assigning a technician or crew to a work order for multiple days for bigger jobs.

Business owners are also able to build a strong relationship with their clients with excellent customer service and VIP customer experience. Field workers are equipped with a powerful tool to create repeat business and provide a white-glove service.

About Odoo Field Service

The Odoo Field Service app allows you to easily manage your work days from anywhere on any device. The days of needing to install software, or worrying about device compatibility, are long gone! Simply open your web browser and get your work done. It’s really that easy.

In our latest version, users can add products tracked by lots or serial numbers to tasks, indicate the number of products used during a visit in one click, and all Field Service tasks that are generated from a Sales Order now refer to the delivery address of the customer. There’s also been a unification of the form views of Project tasks and Field Service tasks to ensure a smoother workflow.

Users can schedule appointments, assign tasks to employees, plan the daily itinerary, track working times, send quotes, and invoice customers - all in one fully-integrated, easy-to-use solution.

Features

  • API
  • Calendar Management
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App
  • Fleet Management
  • Map Visualization
  • Appointment Scheduling

Features

  • API
  • Calendar Management
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App
  • Fleet Management
  • Map Visualization
  • Appointment Scheduling

Summary

  • Quotes & Invoicing

  • Call Center Management

  • Contract Management

  • Customer Database

  • Track Unlimited Inventory Items

  • Field Service Job Dispatching

  • Job Tracking

  • Mobile Access

  • Scheduling

  • Service History Tracking

Summary

    No key features associated with this application.

Pricing

Subscription

$24.00
1 user(s) / month
Included in plan:
  • New customers get a discount on the initial number of users purchased.

FAQs

    Does this service integrate with any other apps?
  • Integrations: QuickBooks, ReviewBuzz, CustomerLobby, Podium, ArgoTrak, ProfitRhino, GreenSky, Clearent

  • Who are the main user groups of this service?
  • Users of FieldEdge are contractors in the field service industries including HVAC, plumbing, electrical, and similar.

  • What platforms does this service support?
  • This is a cloud-based software, with iOS and Android mobile apps.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • What are some applications this service is commonly used in tandem with?
  • It is most frequently used in tandem with Quickbooks.

  • What is this service generally used for?
  • This service is used for field service management.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, there is multi-user capablity offered.

  • Does this service offer an API?
  • Yes.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Yes. Our Odoo experts are readily available to provide guidance and free demos of our products. We have an online chat, or you can contact our customer support service during business hours.

  • Does this service integrate with any other apps?
  • Yes, it integrates perfectly with all of our applications.

  • Who are the main user groups of this service?
  • Odoo works for any company that wants to grow/scale without being slowed down by their internal system. There is no time lost on database migration, Odoo offers great usability, and affordable plans for businesses of any size and industry.

  • What platforms does this service support?
  • All Odoo apps support Windows, Android and Cloud-Based.

  • Does this service offer an API?
  • Yes, you can get a web-service API to access all your custom objects easily. No extra code required.

  • What are some applications this service is commonly used in tandem with?
  • All Odoo applications can be perfectly integrated, and therefore function very well together.

  • Does this service offer multi-user capability (e.g. teams)?
  • As with all Odoo applications, you can choose the number of users you would like.

Vendor Information

Founded:
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Based in:
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Employees:
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Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
42.6k

Other

Who uses FieldEdge
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Odoo Field Service
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • Android
Languages:
Arabic, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Basque, Finnish, French, Hebrew, Hindi, Croatian, Indonesian, Italian, Japanese, Georgian, Korean, Latvian, Macedonian, Dutch, Portuguese, Russian, Slovenian, Spanish, Thai, Vietnamese, Chinese
Regional Restrictions:
No restrictions.
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