FieldAware is a field service management solution that helps businesses better manage their field service operations (e.g., scheduling, dispatching, routing, invoicing, job tasks, customer management and reporting), generate more revenue, reduce overhead, expedite payment cycles, through better customer service.
It leverages the mobility advantage not only by allowing field workers to stay connected with their teams from anywhere at any time but also by equipping them with the necessary tools to get their jobs done.
All-in-one field service management solution that field workers can literally carry in their pockets.
About Zenefits
Zenefits is a SaaS cloud-based human resources platform that helps more than 11,000 small and mid-sized companies empower their workforce, manage change and stay compliant. Zenefits' People Platform delivers the most comprehensive, intuitive HR experience in the market. Its HR, Benefits, Payroll and Performance apps combine with advisory services and tightly integrated partner apps to radically simplify HR administration – reducing paperwork and complexity so companies can focus on starting, running and growing their businesses.
About ServicePower
This service provides solutions for both staff and 3rd party workforces majoring on workforce planning, customer service, automated scheduling and dispatch, mobile worker, warranty labor /parts claims, and business intelligence.
Its solution relies on a mix of full-time employees, third-party contractors, and independent technicians being brought together and managed seamlessly in one place using the power of the cloud.
ServicePower's clients use the platform to manage customers, inventory and finances. It enables them to schedule, optimize and dispatch jobs to field resources.
Features
API
Calendar Management
Contact Management
Customer Management
Data Export
Data Import
External Integrations
Lead Management
Multi-User
Notifications
Scheduling
Task Scheduling/Tracking
Timesheets
Travel Management
Route Optimization
Mobile App
Fleet Management
Map Visualization
Appointment Scheduling
Features
2-Factor Authentication
360 Degree Feedback
API
Application Tracking
Attendance Tracking
Batch Permissions & Access
Dashboard
Data Export
Data Import
Data Visualization
Employee Database
Employee Incentive Management
Employee Onboarding
Expense Tracking
External Integrations
Feedback Management
Multi-User
Notifications
Payroll
Scheduling
Timesheets
Travel Management
Vacation & Absence Calendar
Employee Engagement
Features
API
Calendar Management
Contact Management
Customer Management
Data Export
Data Import
External Integrations
Lead Management
Multi-User
Notifications
Scheduling
Task Scheduling/Tracking
Timesheets
Travel Management
Route Optimization
Mobile App
Fleet Management
Map Visualization
Appointment Scheduling
Summary
Scheduling and Dispatch: FieldAware’s Scheduling and Dispatch features have been designed to keep field engineers and technicians from missing a call window.
Mobile Time Tracking: It tracks the time required for field workers to drive to a client location, allowing them to bill for actual travel time.
Mobile Quote Generation: Enables field technicians to create quotes for additional parts or services even while at the customer’s location.
Tasks List: Tasks can be created, filtered, imported, exported, and printed.
PDF Forms: A PDF form can be edited via a mobile device as long as it’s attached to a job and the job is in active state – meaning, not scheduled, paused or complete.
Summary
Manage all your HR—online, in one place.
Automate 99% of your HR administration work.
Get all the support you need, all under one roof.
10,000+ companies better manage 100,000+ employees with Zenefits.
Summary
ServiceScheduling: Scheduling and routing software which provides true intra-day optimisation of field based resources.
ServiceMobility: Device and OS agnostic mobile dispatching software.
ServiceGPS: Asset tracking software, integrated to both ServiceScheduling and ServiceMobility.
Smart Scheduling: Enables clients to intelligently mix multiple labor forces, including employed and 3rd party to achieve desired business goals.
ServiceOutsourcing: Outsourced service management provided by the ServicePower team.
M2M Connected Services: Utilizes connected machine data to intelligently and automatically dispatch technicians for forecasted field based maintenance and real time repairs.
Pricing
Credit card required: No
They have three pricing plans: Pro, Premium, and Enterprise.
Starting price: $70.00/month.
Free trial available.
Pricing
Essentials
$8.00
1 user(s) / month
Included in plan:
Core HR
Time & Scheduling
Integrations
Mobile App
Zen
$21.00
1 user(s) / month
Included in plan:
Core HR
Time & Scheduling
Integrations
Mobile App
Compensation Management
Performance Management
Growth
$14.00
1 user(s) / month
Included in plan:
Core HR
Time & Scheduling
Integrations
Mobile App
Compensation Management
Performance Management
Payroll Add-on
$6.00
1 user(s) / month
Included in plan:
Run payroll in three clicks
Advisory Services Add-on
$8.00
1 user(s) / month
Included in plan:
Unlimited access to our team of HR and payroll experts
Benefits Admin - Use Your Own Broker Add-on
$5.00
1 user(s) / month
Included in plan:
Use your own broker instead of one of our broker partners
FAQs
Who are the main user groups of this service?
FieldAware is for any business with 20 to 10,000 field workers offering onsite commercial services.
What is this service generally used for?
It is generally used as field service management solution.
What platforms does this service support?
It is cloud-based service. FieldAware native apps are available for the iPhone, iPad and Android.
What are some applications this service is commonly used in tandem with?
This service is most frequently is used with NetSuite.
Does this service integrate with any other apps?
FieldAware currently integrates with NetSuite and QuickBooks, and many more integrations are coming.
Does this service offer an API?
FieldAware’s API is designed to simplify the process of integrating our system with existing accounting, ERP, CRM and other business systems.
Does this service offer guides, tutorials and or customer support?
They provide videos, webinars, eBooks, and online support.
FAQs
No FAQs associated with this application.
FAQs
Who are the main user groups of this service?
This service is used by manufacturers, retailers and third party administrators to automate and improve their service delivery process.
What is this service generally used for?
It is used as a mobile workforce management software.
Does this service integrate with any other apps?
ServicePower integrates with other apps.
Does this service offer an API?
It offers an API.
What platforms does this service support?
Platform: Online, Mobile.
Does this service offer guides, tutorials and or customer support?
In addition to email support, they provide: White Papers & E-Books, Infographics, Videos & Webinars, and Case Studies.
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