FieldAware is a field service management solution that helps businesses better manage their field service operations (e.g., scheduling, dispatching, routing, invoicing, job tasks, customer management and reporting), generate more revenue, reduce overhead, expedite payment cycles, through better customer service.
It leverages the mobility advantage not only by allowing field workers to stay connected with their teams from anywhere at any time but also by equipping them with the necessary tools to get their jobs done.
All-in-one field service management solution that field workers can literally carry in their pockets.
About TwoFold
You’re a business owner. You don’t need a full-time HR person in your business. But you do need HR practices. And you know it. Why? Because small business is a team sport. You can’t manage and grow your business without people.
TwoFold solves this problem by automatically prescribing tools to you and your managers so they can onboard, coach and manage their team without having to become HR experts.
About AyaNova
AyaNova has powerful features to help manage all aspects of service. Use AyaNova service work orders to schedule individual or multiple users, enter in TO DO tasks, identify equipment that is to be serviced to maintain a service history, identify parts used in service, track service labor for each work order item, as well as travel and miscellaneous expenses.
Features and uses include:
Automatically assign labor against banked service that a client has pre-paid for.
Create preventive maintenance for a client and/or their units that auto-convert to service work orders.
Create quotes that can be auto copied to service work orders.
AyaNova includes an Outlook-style graphical Schedule screen where you can view multiple schedulable users at one time, as well as individual schedulable users.
Create new workorders, edit existing, create views to display based on skills, certificates, as well as dispatch zones and regions that schedulable users belong to.
Inventory features such as on-hand quantities, restock levels, purchase orders, auto part request and restock lists for purchase orders, receiving, and part requests via workorders will expand your service capabilities as well as allow you to watch your bottom line.
Optional interface with QuickBooks or PeachTree.
Optional web browser interfaces for remote access by your field technicians -compatible with all regardless of operating system.
Assign contracts to clients and headoffices to automatically provide specific service and travel rates, discounts on parts, and automatically apply pre-paid amounts against from service workorders to maintain an exact balance.
Add custom fields, and localize all text labels within AyaNova to reflect your service industry, needs and language.
Includes English, Deutsch (German), Español (Spanish) and Français (French) language locales.
Customize and create reports directly from within AyaNova without the need for additional software.
Features
API
Calendar Management
Contact Management
Customer Management
Data Export
Data Import
External Integrations
Lead Management
Multi-User
Notifications
Scheduling
Task Scheduling/Tracking
Timesheets
Travel Management
Route Optimization
Mobile App
Fleet Management
Map Visualization
Appointment Scheduling
Features
2-Factor Authentication
360 Degree Feedback
API
Application Tracking
Attendance Tracking
Batch Permissions & Access
Budgeting
Calendar Management
Dashboard
Data Export
Data Import
Data Visualization
Employee Database
Employee Incentive Management
Employee Onboarding
Expense Tracking
External Integrations
Feedback Management
Forecasting
Multi-User
Notifications
Onboarding
Payroll
Project Management
Scheduling
Timesheets
Travel Management
Vacation & Absence Calendar
Time Management
Employee Engagement
Features
API
Calendar Management
Chat
Contact Management
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Supplier Management
Click-to-Dial
SAP Integration
Net Promoter Score
Summary
Scheduling and Dispatch: FieldAware’s Scheduling and Dispatch features have been designed to keep field engineers and technicians from missing a call window.
Mobile Time Tracking: It tracks the time required for field workers to drive to a client location, allowing them to bill for actual travel time.
Mobile Quote Generation: Enables field technicians to create quotes for additional parts or services even while at the customer’s location.
Tasks List: Tasks can be created, filtered, imported, exported, and printed.
PDF Forms: A PDF form can be edited via a mobile device as long as it’s attached to a job and the job is in active state – meaning, not scheduled, paused or complete.
Summary
We tell you when to talk to your employees and what to talk about
Learn which managers are doing a bad job leading their employees
Manage all employee information in one place
Learn how many employees are committed vs. a flight risk - easily gain their feedback
Summary
Schedule single or multiple technicians to the same job
Automatically notify client of status of job including completed
Includes English, Deutsch (German), Español (Spanish) and Français (French) language locales
Full inventory tracking including part requests and serial tracking
Customer and their equipment service history tracking
Automatically generate service workorders based on preventive maintenance schedules
Remote access for your technicians out in the field with live access
Import and/or export
Interface with QuickBooks desktop, US Sage 50 and coming soon QuickBooks Online
track and maintain service history on equipment
Pricing
Credit card required: No
They have three pricing plans: Pro, Premium, and Enterprise.
Starting price: $70.00/month.
Free trial available.
Pricing
Single scheduleable resource
$159.00
1 user(s) / year
Included in plan:
Schedule a single technician/engineer with access to all features
Up to 5 scheduleable resources
$695.00
5 user(s) / year
Included in plan:
Schedule up to 5 technicians/engineers with access to all features
Up tp 10 scheduleable resources
$1,190.00
10 user(s) / year
Included in plan:
Schedule up to 10 technicians/engineers with access to all features
Up to 20 scheduleable resources
$1,980.00
20 user(s) / year
Included in plan:
Schedule up to 20 technicians/engineers with access to all features
Up to 50 scheduleable resources
$3,950.00
50 user(s) / year
Included in plan:
Schedule up to 50 technicians/engineers with access to all features
FAQs
Who are the main user groups of this service?
FieldAware is for any business with 20 to 10,000 field workers offering onsite commercial services.
What is this service generally used for?
It is generally used as field service management solution.
What platforms does this service support?
It is cloud-based service. FieldAware native apps are available for the iPhone, iPad and Android.
What are some applications this service is commonly used in tandem with?
This service is most frequently is used with NetSuite.
Does this service integrate with any other apps?
FieldAware currently integrates with NetSuite and QuickBooks, and many more integrations are coming.
Does this service offer an API?
FieldAware’s API is designed to simplify the process of integrating our system with existing accounting, ERP, CRM and other business systems.
Does this service offer guides, tutorials and or customer support?
They provide videos, webinars, eBooks, and online support.
FAQs
No FAQs associated with this application.
FAQs
Does this service integrate with any other apps?
US, UK, Canadian, Austrailan QuickBooks desktop
Peachtree 2006 to 2012
US Sage 50 2013 to 2016
QuickBooks Online interface coming ETA July 2017
What platforms does this service support?
The AyaNova database can be networked on any operating system compatible with Firebird Server 2.x (i.e. Windows, Linux, etc) OR networked on operating system compatible with SQL Server or SQL Express 2008 SP2 or higher (i.e. Windows)
The AyaNova database in standalone configuration requires Windows XP and higher up to and including latest released OS.
The AyaNova desktop program requires Windows XP and higher up to and including latest released OS.
The AyaNova remote access option RI is a web browser application compatible with any sized device or operating system - i.e. mobile Android, mobile iOS, tablets Windows/Android/iOS, laptops Windows, etc etc
Does this service offer multi-user capability (e.g. teams)?
Yes!
AyaNova can be access simultaneously via multiple logged in users (LAN, data portal, remote access, mobile) when configured for network environment
Does this service offer an API?
Yes, our AyaNova API is available for developers at no charge.
We also provide the free utility AyaScript which can be used for quick add on design
Does this service offer guides, tutorials and or customer support?
Yes, via F1 or Help -> Contents opens to our online Help documentation which provides details on each feature, recommendations and suggestions on use, step by step tutorials and more.
What are some applications this service is commonly used in tandem with?
QuickBooks desktop
QuickBooks Online
Peachtree
US Sage 50
Acess
Excel
What is this service generally used for?
Service management
Equipment management
Inventory management
Loan management
Who are the main user groups of this service?
Service management
Service personnel
Service purchasing/receiving
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