FieldAware is a field service management solution that helps businesses better manage their field service operations (e.g., scheduling, dispatching, routing, invoicing, job tasks, customer management and reporting), generate more revenue, reduce overhead, expedite payment cycles, through better customer service.
It leverages the mobility advantage not only by allowing field workers to stay connected with their teams from anywhere at any time but also by equipping them with the necessary tools to get their jobs done.
All-in-one field service management solution that field workers can literally carry in their pockets.
About WorkWave Service
WorkWave Service is a cloud-based office management software and mobile workforce management solution for the field service industry.
It provides services that help companies manage core business processes including:
Invoicing
Payment processing
CRM
Scheduling
Route optimization
Material & inventory management
Estimating & job costing
Business Review Generation
Marketing Automation
Lead Management
The WorkWave Service mission is to help our customers grow and reach their full potential in their marketplaces and beyond.
About GroSum
GroSum helps you to make your Performance Management process more effective with focus on organisation alignment and employee development.
GroSum allows you to discuss and set objectives for employees, which helps them to see the bigger picture. Manager and employee can talk at regular check points (monthly, quarterly) to discuss progress, revise expectations, recommend training needs and give feedback on the process.
GroSum has Instant Feedback, which allows participants to give and get feedback, at any point of time. Feedback is given on objectives, or on competencies. This helps employees to immediately understand the nature of work. GroSum's Instant Feedback helps improve communication, morale and employee engagement.
With a lot of data created, GroSum converts data into useful information, which helps to get insights on how employees are approaching their objectives, personalised development plan, hidden strengths.
GroSum helps HRs to have:
Streamlined work flow
Easy decision-making
Easily accessible repository of information.
Free time for useful engagement activities.
We aim to make Performance Management an interactive and more communicative process in organisations and help it to make a vital part of your culture, thus improving performance, results.
Features
API
Calendar Management
Contact Management
Customer Management
Data Export
Data Import
External Integrations
Lead Management
Multi-User
Notifications
Scheduling
Task Scheduling/Tracking
Timesheets
Travel Management
Route Optimization
Mobile App
Fleet Management
Map Visualization
Appointment Scheduling
Features
API
Calendar Management
Contact Management
Customer Management
Data Export
Data Import
External Integrations
Lead Management
Multi-User
Notifications
Scheduling
Task Scheduling/Tracking
Timesheets
Travel Management
Route Optimization
Mobile App
Fleet Management
Map Visualization
Appointment Scheduling
Features
360 Degree Feedback
API
Application Tracking
Attendance Tracking
Budgeting
Calendar Management
Dashboard
Data Export
Data Import
Data Visualization
Employee Database
Employee Incentive Management
Employee Onboarding
External Integrations
Feedback Management
Forecasting
Multi-User
Notifications
Onboarding
Scheduling
Timesheets
Vacation & Absence Calendar
Employee Engagement
Summary
Scheduling and Dispatch: FieldAware’s Scheduling and Dispatch features have been designed to keep field engineers and technicians from missing a call window.
Mobile Time Tracking: It tracks the time required for field workers to drive to a client location, allowing them to bill for actual travel time.
Mobile Quote Generation: Enables field technicians to create quotes for additional parts or services even while at the customer’s location.
Tasks List: Tasks can be created, filtered, imported, exported, and printed.
PDF Forms: A PDF form can be edited via a mobile device as long as it’s attached to a job and the job is in active state – meaning, not scheduled, paused or complete.
Summary
Field Service Management: Improves the day-to-day operations of business by providing a single system of record that automates the entire processes.
Fleet Management: It includes Intelligent route optimization solution and GPS solutions.
Marketing: Full range of marketing solutions including website design and hosting, SEO, Search Engine Marketing, social media, and more.
Summary
Customised Goal Setting
Compensation Modelling
Instant Feedback
360 Degree Feedback
Automated Email and Remainders
Dashboard
Analytics and Spreadsheet reporting
Checkins
Pricing
Credit card required: No
They have three pricing plans: Pro, Premium, and Enterprise.
Starting price: $70.00/month.
Free trial available.
Pricing
Credit card required: No
Pricing on request.
Pricing
Early stage
$4.00
user(s) / month
Included in plan:
Analytics & Reporting
Compensation Modelling
360 Feedback
Instant Feebdack
50 - 500 employees
Performance Management
FAQs
Who are the main user groups of this service?
FieldAware is for any business with 20 to 10,000 field workers offering onsite commercial services.
What is this service generally used for?
It is generally used as field service management solution.
What platforms does this service support?
It is cloud-based service. FieldAware native apps are available for the iPhone, iPad and Android.
What are some applications this service is commonly used in tandem with?
This service is most frequently is used with NetSuite.
Does this service integrate with any other apps?
FieldAware currently integrates with NetSuite and QuickBooks, and many more integrations are coming.
Does this service offer an API?
FieldAware’s API is designed to simplify the process of integrating our system with existing accounting, ERP, CRM and other business systems.
Does this service offer guides, tutorials and or customer support?
They provide videos, webinars, eBooks, and online support.
FAQs
Who are the main user groups of this service?
Main users of this solution are field service companies.
What is this service generally used for?
It is used as a fleet management, office management and mobile workforce management solution.
What platforms does this service support?
WorkWave is a cloud-based service. Mobile version is run on native mobile apps.
Does this service integrate with any other apps?
It provides GPS Integration.
Does this service offer an API?
There is an API available.
Does this service offer guides, tutorials and or customer support?
It offers: documentation, webinars and live online support.
FAQs
Does this service offer guides, tutorials and or customer support?
Yes. GroSum has a strong FAQ page with detailed information. GroSum offers email support with a maximum response time of 4 hours.
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