Compare Field Force Tracker (FFT) vs Jobber vs Odoo Field Service

About Field Force Tracker (FFT)

Field Force Tracker (FFT) is an award winning, very feature rich, comprehensive, enterprise-grade yet easy to use Field Service Software with nearly 15 years of development efforts behind it. It is used by thousands of service businesses in 30+ countries to run their day to field service and sales operations. Besides extensive system functionality and many industry specific extensions, it is offers very powerful mobile applications for the field service industry.

Field Force Tracker is Web-based, Cloud hosted Field Service Management Software. It will streamline Job Scheduling, Dispatch, Customer Management, Vendor and Employee Management, Work Orders, Equipment Maintenance, Inventory Management, Employee Tracking, Asset Management, Customer Service Tickets, Service Contracts, Time-sheets, Estimates, Invoices, Payments and Accounting entirely on-line.

With it, you can quickly schedule jobs, dispatch right employees, collect accurate information about job completions, manage parts' inventory, and invoice faster for the services provided. Field Force Tracker makes it easy for you to eliminate waste, get more done in less time and become a more profitable service business. On top of it all, despite having enterprise grade features to support even the largest deployments, it is highly affordable even for the smallest businesses.

With Field Force Tracker, you can Automate Customer Data, Job Scheduling, Inventory, Billing, Contracts, Time-sheets and Everything in Between. Field employees can use our feature rich, most advanced yet simple to use Mobile Apps on iPhone and Android Phones to update job location, generate invoices, submit time-sheets or other field reports saving time and money for you!

It supports features for large enterprises with service offices with multiple branches, multiple departments and automatic Intelligent rule based scheduling. The available programming interface makes it easy to link our system with other systems and call center software.

The system is highly scalable and flexible, making it a great choice for any size company whether you have one user or hundreds of users. We support small businesses with just a few users to the companies with hundreds of field employees using our smart scheduling, smart auto-job assignment, and data import capabilities.

Some of the main features are:
- Client Management
- Dispatching & Scheduling of Field Personnel
- Work order Management
- Employee Location Tracking
- Job Time sheets
- Daily Clock in-Clock Out
- Invoices
- Quotes Management
- Inventory Management
- Service Contracts
- Warranty Management
- Installed Client Assets/ Products Management
- Company Asset Management
- Web Service Tickets
- Client Service Portal
- Sales Lead Management
- Customer Feedback
- QuickBooks / Sage Sync
- And many more features

About Jobber

Jobber helps field service professionals create quotes, schedule activities, issue invoices, and get paid faster. This solution is built for small and medium-sized businesses; it is easy-to-use and incredibly flexible.

Field services, like plumbers, lawn care professionals, computer services, residential cleaners, and similar contractors can make use of this service's management capabilities. Jobber enables them to establish smooth communication between management and field workers, getting a great deal of work done.

Particularly dominant feature of this platform is its scheduling system, assuring optimal field allocation and efficiently mapped routes.

About Odoo Field Service

The Odoo Field Service app allows you to easily manage your work days from anywhere on any device. The days of needing to install software, or worrying about device compatibility, are long gone! Simply open your web browser and get your work done. It’s really that easy.

In our latest version, users can add products tracked by lots or serial numbers to tasks, indicate the number of products used during a visit in one click, and all Field Service tasks that are generated from a Sales Order now refer to the delivery address of the customer. There’s also been a unification of the form views of Project tasks and Field Service tasks to ensure a smoother workflow.

Users can schedule appointments, assign tasks to employees, plan the daily itinerary, track working times, send quotes, and invoice customers - all in one fully-integrated, easy-to-use solution.

Features

• API
• Calendar Management
• Contact Management
• Customer Management
• Data Export
• Data Import
• External Integrations
• Lead Management
• Multi-User
• Notifications
• Scheduling
• Task Scheduling/Tracking
• Timesheets
• Travel Management
• Route Optimization
• Mobile App
• Fleet Management
• Map Visualization
• Appointment Scheduling

Features

• API
• Calendar Management
• Contact Management
• Customer Management
• Data Export
• Data Import
• External Integrations
• Lead Management
• Multi-User
• Notifications
• Scheduling
• Task Scheduling/Tracking
• Timesheets
• Travel Management
• Route Optimization
• Mobile App
• Fleet Management
• Map Visualization
• Appointment Scheduling

Features

• API
• Calendar Management
• Contact Management
• Customer Management
• Data Export
• Data Import
• External Integrations
• Lead Management
• Multi-User
• Notifications
• Scheduling
• Task Scheduling/Tracking
• Timesheets
• Travel Management
• Route Optimization
• Mobile App
• Fleet Management
• Map Visualization
• Appointment Scheduling

Summary

No key features associated with this application.

Summary

• Scheduling

• Job Tracking

• Billing

• Invoicing

• Quote Management

• Electronic Payments

• CRM

• Mapping Feature

• Customized Reporting

• Real-Time Data Capture

Summary

No key features associated with this application.

Pricing

Pricing

FAQs

What platforms does this service support?

• Main system is cloud based and any browser can be used to access the system features from any device. Android and iPhone apps are available for the field users.

Does this service offer guides, tutorials and or customer support?

• All - we offer full support, training , help videos and extensive user manuals.

Does this service offer multi-user capability (e.g. teams)?

• Yes - the system can be used by any number of subscriber users.

Who are the main user groups of this service?

• Field Force Tracker is used largely by the businesses that are involved in servicing various kind of equipment such as HVAC Systems, Electrical Systems, Generators, Elevators, Photocopiers, Laser Engraving and wide variety of other industrial equipment.

What is this service generally used for?

• With Field Force Tracker, you can Automate Customer Data, Job Scheduling, Inventory, Billing, Contracts, Timesheets and Everything in Between. Field employees can use our feature rich, most advanced yet simple to use Mobile Apps on iPhone and Android Phones to update job location, generate invoices, submit time-sheets or other field reports saving time and money for you!

Does this service integrate with any other apps?

• We integrate with QuickBooks and Sage Accounting Systems. Other interfaces are available too.

Does this service offer an API?

• Yes - The system provide API and developer partner program to integrate with third party systems.

What are some applications this service is commonly used in tandem with?

• System is self contained and does not require any other system.

FAQs

Does this service offer multi-user capability (e.g. teams)?

• Jobber offers unlimited Basic Users capability.

Does this service offer guides, tutorials and or customer support?

• Support offered: FAQs, Webinars, Chat, Phone Support, Video Tutorials, Email, Jobber Academy.

Does this service integrate with any other apps?

• Integrations available: Xero, QuickBooks, Stripe, Square, BrainTree, PayPal, Authorize.net, MailChimp, Campaign Monitor, Zapier, Google Calendar, Fundbox.

Who are the main user groups of this service?

• Main users of this service are small and medium-sized field service industries.

What platforms does this service support?

• This is web-based platform, with Android and iOS mobile apps.

Does this service offer an API?

• No API.

What are some applications this service is commonly used in tandem with?

• Jobber is most commonly used in tandem with accounting and payment processing applications.

What is this service generally used for?

• Jobber is used for field service management.

FAQs

Does this service offer guides, tutorials and or customer support?

• Yes. Our Odoo experts are readily available to provide guidance and free demos of our products. We have an online chat, or you can contact our customer support service during business hours.

Does this service integrate with any other apps?

• Yes, it integrates perfectly with all of our applications.

Who are the main user groups of this service?

• Odoo works for any company that wants to grow/scale without being slowed down by their internal system. There is no time lost on database migration, Odoo offers great usability, and affordable plans for businesses of any size and industry.

What platforms does this service support?

• All Odoo apps support Windows, Android and Cloud-Based.

Does this service offer an API?

• Yes, you can get a web-service API to access all your custom objects easily. No extra code required.

What are some applications this service is commonly used in tandem with?

• All Odoo applications can be perfectly integrated, and therefore function very well together.

Does this service offer multi-user capability (e.g. teams)?

• As with all Odoo applications, you can choose the number of users you would like.

Vendor Information

Vendor Information

Vendor Information

Other

• Enterprises

• Web App

• iOS
• Android

Other

• Startups
• SMEs

• Web App

• iOS
• Android

Other

• Freelance
• Startups
• SMEs
• Agencies
• Enterprises

• Web App
• Windows

• Android