Compare Field Force Tracker (FFT) vs Housecall Pro

About Field Force Tracker (FFT)

Field Force Tracker (FFT) is an award winning, very feature rich, comprehensive, enterprise-grade yet easy to use Field Service Software with nearly 15 years of development efforts behind it. It is used by thousands of service businesses in 30+ countries to run their day to field service and sales operations. Besides extensive system functionality and many industry specific extensions, it is offers very powerful mobile applications for the field service industry.

Field Force Tracker is Web-based, Cloud hosted Field Service Management Software. It will streamline Job Scheduling, Dispatch, Customer Management, Vendor and Employee Management, Work Orders, Equipment Maintenance, Inventory Management, Employee Tracking, Asset Management, Customer Service Tickets, Service Contracts, Time-sheets, Estimates, Invoices, Payments and Accounting entirely on-line.

With it, you can quickly schedule jobs, dispatch right employees, collect accurate information about job completions, manage parts' inventory, and invoice faster for the services provided. Field Force Tracker makes it easy for you to eliminate waste, get more done in less time and become a more profitable service business. On top of it all, despite having enterprise grade features to support even the largest deployments, it is highly affordable even for the smallest businesses.

With Field Force Tracker, you can Automate Customer Data, Job Scheduling, Inventory, Billing, Contracts, Time-sheets and Everything in Between. Field employees can use our feature rich, most advanced yet simple to use Mobile Apps on iPhone and Android Phones to update job location, generate invoices, submit time-sheets or other field reports saving time and money for you!

It supports features for large enterprises with service offices with multiple branches, multiple departments and automatic Intelligent rule based scheduling. The available programming interface makes it easy to link our system with other systems and call center software.

The system is highly scalable and flexible, making it a great choice for any size company whether you have one user or hundreds of users. We support small businesses with just a few users to the companies with hundreds of field employees using our smart scheduling, smart auto-job assignment, and data import capabilities.

Some of the main features are:
- Client Management
- Dispatching & Scheduling of Field Personnel
- Work order Management
- Employee Location Tracking
- Job Time sheets
- Daily Clock in-Clock Out
- Invoices
- Quotes Management
- Inventory Management
- Service Contracts
- Warranty Management
- Installed Client Assets/ Products Management
- Company Asset Management
- Web Service Tickets
- Client Service Portal
- Sales Lead Management
- Customer Feedback
- QuickBooks / Sage Sync
- And many more features

About Housecall Pro

Housecall Pro is a top-rated, all-in-one business solution that helps home service professionals work simpler and grow smarter. With easy-to-use digital tools for scheduling and dispatching jobs, managing payments, automating marketing efforts, and more, Housecall Pro helps Pros efficiently manage every aspect of their business all in one place.

The Housecall Pro platform is available through a mobile app and web portal for Pros across the United States and Canada.

Online booking, on-my-way texts, and review generation help Pros offer a professional, 5-star customer experience. The Housecall Pro team is always here to help via live chat and phone, and every Housecall Pro plan comes with access to the internet’s most supportive community of service professionals.

Please visit our website to learn more about our offerings for home service professionals across HVAC, electrical, plumbing, carpet cleaning, and other industries.

Features

• API
• Calendar Management
• Contact Management
• Customer Management
• Data Export
• Data Import
• External Integrations
• Lead Management
• Multi-User
• Notifications
• Scheduling
• Task Scheduling/Tracking
• Timesheets
• Travel Management
• Route Optimization
• Mobile App
• Fleet Management
• Map Visualization
• Appointment Scheduling

Features

• API
• Calendar Management
• Contact Management
• Customer Management
• Data Export
• Data Import
• External Integrations
• Lead Management
• Multi-User
• Notifications
• Scheduling
• Task Scheduling/Tracking
• Timesheets
• Travel Management
• Route Optimization
• Mobile App
• Fleet Management
• Map Visualization
• Appointment Scheduling

Summary

No key features associated with this application.

Summary

• The premier all-in-one service business management app

• Dynamic job scheduling and dispatch with real time job updates across all devices

• HouseCall Pro provides a seamless one-click QuickBooks Online integration

• Provide your customer with a delightful experience through SMS and invoice automation

• Create, edit, and launch customized postcard and email marketing campaigns

• Take payments out in the field at one low flat credit card processing rate

• Take customer signatures before and after the work is done while out in the field

• Save at least 15 hours a week on paperwork alone with HouseCall Pro

• Save hundreds of dollars a month on additional staff with HouseCall Pro

• Get your business organized and your office in order with HouseCall Pro

Pricing

FAQs

What platforms does this service support?

• Main system is cloud based and any browser can be used to access the system features from any device. Android and iPhone apps are available for the field users.

Does this service offer guides, tutorials and or customer support?

• All - we offer full support, training , help videos and extensive user manuals.

Does this service offer multi-user capability (e.g. teams)?

• Yes - the system can be used by any number of subscriber users.

Who are the main user groups of this service?

• Field Force Tracker is used largely by the businesses that are involved in servicing various kind of equipment such as HVAC Systems, Electrical Systems, Generators, Elevators, Photocopiers, Laser Engraving and wide variety of other industrial equipment.

What is this service generally used for?

• With Field Force Tracker, you can Automate Customer Data, Job Scheduling, Inventory, Billing, Contracts, Timesheets and Everything in Between. Field employees can use our feature rich, most advanced yet simple to use Mobile Apps on iPhone and Android Phones to update job location, generate invoices, submit time-sheets or other field reports saving time and money for you!

Does this service integrate with any other apps?

• We integrate with QuickBooks and Sage Accounting Systems. Other interfaces are available too.

Does this service offer an API?

• Yes - The system provide API and developer partner program to integrate with third party systems.

What are some applications this service is commonly used in tandem with?

• System is self contained and does not require any other system.

FAQs

Does this service offer multi-user capability (e.g. teams)?

• Yes, with Housecall Pro you can create dynamic teams. You can edit your teams on a case-by-case basis and dispatch exactly which employees are needed for each job.

Does this service offer guides, tutorials and or customer support?

• Yes, Housecall Pro offers unlimited customer support. The Customer Success team is available around the clock through chat and the phone. There is also an extensive Help Section with how-to articles and tutorial videos.

What platforms does this service support?

• Housecall Pro is a cloud-based solution with both a web portal and native mobile apps. The web portal is accessible on any device with Internet access. The app is available for both iOS and Android.

Who are the main user groups of this service?

• Service professionals in a variety of service industries, such as carpet cleaning, plumbing, HVAC, janitorial, window washing, and more use HouseCall Pro for field service management. Housecall Pro caters to any service based company across hundreds of industry verticals.

What is this service generally used for?

• Housecall Pro streamlines business processes. It eases communication within organizations as well as with customers. This solution allows companies to forego paperwork in favor of digital automation. Housecall Pro allows service businesses to operate at maximum efficiency.

What are some applications this service is commonly used in tandem with?

• Yes, Housecall Pro integrates with QuickBooks Online, Google Maps, and Google Calendar.

Does this service offer an API?

• It currently does not, but may in the future.

Does this service integrate with any other apps?

• QuickBooks Online, Google Calendar, and Google Maps.

Vendor Information

Vendor Information

Other

• Enterprises

• Web App

• iOS
• Android

Other

• Personal
• Freelance
• Startups
• SMEs

• Web App
• Windows
• Macintosh

• iOS
• Android