Compare FeetPort vs ServiceTrade vs Kickserv

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65%
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87%
22%
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Crozscore:

83%
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100%
31%
interest rising

Crozscore:

81%
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94%
31%
interest falling
FeetPort screenshot ServiceTrade screenshot view 5 more Kickserv screenshot view 4 more

Software Description:

FeetPort empowers any organization to digitize the working of their field force. From marking attendance to geolocation tracking, Employee location tracking, Field Force Task Management and beyond, FeetPort has got it all built-in. The web-based admin console enables you to create customised forms which can replace their paper-based versions and capture information directly on the touch-based mobile interface. These dynamic forms can be used in
* Marketing Visits
* Public Surveys
* Physical Audits
* Security
* Safety Checks
* Verification & Inspection
* Sales Calls (with Order Management)

In short, you can redesign any process with FeetPort. If paper replacement and maximization of efficiency is what you're thinking about - you've come to the right place.

Visit our website to read through the complete plethora of features available in the FeetPort suite of apps. A brief of them are listed here below:

★ Dynamic Forms
* Text Boxes, Dropdowns, Sliders, Radio, Multi-select & Barcode / QR Code scanners
* Retreive info faster than you can type

☆ Capturing Proof
* Capture Images, Signatures & Audio clips
* Stored securely on App storage without access to WhatsApp/Gallery

★ Task Allocation
* Upload an Excel to the Console
* Allocate manually or automatically by mapping areas for employees

☆ Claims Management
* Use FeetPort to keep tabs on the Travel allowance for employees
* Submission of travel bills
* Track of mobile phone calls and messages

★ Mobile Usage
* Pick which apps are allowed and disallowed during working hours and the same will happen on the devices
* You can tweak as per employee hierarchy

☆ Location Tracking
* Track position using GPS/Cell Tower & Internet
* Play the tracking animation with battery & weather updates
* Get in-depth handset review in case someone mocks location

★ Customized Reports
* Get output in PDFs, Excel & more
* Visualise the performance of your team with Bar, Line, Pie Charts and Heatmaps!
* We also design custom reports for you - message us!

☆ Integration
* FeetPort works with Biometric devices for Aadhaar authentication
* Integrates seamlessly with your CRM/ERP using JSON web services
* Wireless Printers for receipts etc. and even Oximeters for pulse checking
* Connect any Bluetooth interface with ease and we'll show you metrics to smoothen the working

★ Communication Center
* Setup triggers for messages
* Send messages to anyone via SMS, Email or Push Notifications

☆ Geo Attendance
* Setup attendance with selfie, Geo Location, Face or Voice Recognition
* Marking automatically happens on a map basis the shift timing e.g. 9am to 6pm

★ Configuration
* Make direct calls from FeetPort
* Navigate using Google Maps to your customer location with a tap!
* FeetPort works OFFLINE too - by saving all data locally and syncing when network is available again

☆ Order Management
* Sales team can take orders and generate invoices on the go
* Invoices can be automagically mailed to your new clients with ease :)

◉ WHAT ELSE?
* FeetPort works online & offline
* FeetPort is network agnostic - throw anything from 2G / 3G / 4G or Wifi
* Authenticate using your own servers with LDAP / SAML protocols

◉ HOW RELIABLE?
* 2 step user login process
* Secure Session Management
* Device Mapping to Users doesn't allow anyone to access using a 2nd device. Yeah!
* Strong firewall with single IP access only keeps data secure

Software Description:

ServiceTrade helps commercial service contractors deliver amazing customer service that makes their business more valuable. Our customer service features enable online engagement throughout the service cycle and build profitable, long-term relationships.

Through ServiceTrade, impress customers with media-rich online quotes, after-service reports with photos from techs’ mobile devices, and an online portal with their full service history.

ServiceTrade streamlines service operations by managing work orders, scheduling planned and emergency services, and integrating with most accounting platforms to eliminate double data entry.

ServiceTrade’s web and mobile applications convert service delivery into digital marketing impressions that are memorable and helpful to customers.

Software Description:

KickServ is developed for small businesses in any industry that provides client services in the field.
Thanks to Kickserv’s mobile capabilities, the solution can be used equally by both onsite and offsite employees. Technicians who work in the field can take advantage of advanced features like GPS tracking and automated team status updates.
It helps manage bids and estimates, jobs, scheduling, dispatch, invoicing, and tasks with a shared online calendar where users can complete jobs.

Features:

  • 360 Degree Feedback
  • Time Management
  • Vacation Calendar
  • Timesheets
  • Feedback Management
  • Onboarding
  • Attendance Tracking
  • 2-Factor Authentication
  • Application Tracking
  • Site Access Management
  • Batch Permissions & Access
  • Employee Database
  • Database
  • Employee Engagement
  • Employee Onboarding
  • Password & Access Management
  • Calendar Management
  • Dashboard
  • Scheduling
  • Data Visualization
  • Order management
  • Shipping Management
  • Route Optimization
  • Click-to-Dial
  • Supplier Management
  • Inventory Tracking
  • Customer Management
  • External Integrations
  • Data Import
  • Contact Management
  • Lead Management
  • Multi-User
  • Lead Scoring
  • Notifications
  • Travel Management
  • Project Management
  • Data Export
  • API

Features:

  • API
  • Data Export
  • Data Import
  • Expense Tracking
  • External Integrations
  • Project Management
  • Multi-User
  • Notifications
  • Customer Management
  • Calendar Management
  • Scheduling
  • Dashboard

Features:

  • Billing/Invoicing
  • History/Version Control
  • Payroll
  • Scheduling
  • Customer Management
  • Notifications
  • Task Scheduling/Tracking
  • Calendar Management
  • Payment Processor

Summary:

  • Works Online & Offline

  • Order Management

  • Geo-Attendance

  • Wide Integration

  • Communication Centre

  • Customised Reports

  • Location Tracking

  • Mobile Usage

  • Claims Management

  • Dynamic Forms

  • Task Allocation

  • Proof Capture

Summary:

  • Industry-leading customer engagement and field service management tools that help you grow.

  • Our tablet app gets customer approval with a digital signature – before leaving the job.

  • Send your customers an online after-service report that’s chock full of multimedia, and is always online and always available.

  • Collect online reviews from your happy customers and put them online where they boost the visibility of your business to prospects.

  • Wow your customers (and double your quote revenue) with online approvals. Customers review and approve online – and pictures seal the deal.

  • SaaS means that your data is available to everyone in the office and in the field from a variety of devices.

  • Our iOS and Android applications enable the latest hardware and software features – no clunky server logins or flaky web apps.

  • Open APIs mean that your customer service data can be shared with other open-API apps like your CRM, email platform and website.

  • ServiceTrade integrates with accounting applications like Intacct, QuickBooks, Sage, or NetSuite to eliminate double data entry.

  • ServiceTrade digitizes your existing forms to minimize the training required to go completely paperless.

Summary:

  • Invoicing & Online Payments: It is possible to send invoices and collect payments online instantly.

  • Detailed Reporting: Using predefined reports, or making own custom reports.

  • Dynamic Calendar: It can help teams plan for even the most complex schedules.

  • Self-service Portal: Enables user's customers to track their jobs and make requests with the self service portal.

  • Customer Tracking: From contact information to sales, job, and invoice history.

  • Sales & Estimates: Tracks all user's prospects and estimates easily.

Troop

$3.00
1 user(s) / month
Included in plan:
  • Activity Formats
  • Task Management
  • Bulk Task Upload
  • GPS Tracking
  • Upload Images/Audio
  • Selfie Attendance

Crew

$7.00
1 user(s) / month
Included in plan:
  • Everything in Troop +
  • Task Validations
  • Hierarchy & Territories
  • Follow Up Tasks
  • Order Management
  • Task Scoring
  • Upload Video/Digital Signatures

Crowd

$10.00
1 user(s) / month
Included in plan:
  • Everything in Crew +
  • Workflow Creation
  • Task Timeline
  • Hybrid Form Interfaces
  • Automatic Task Allocation
  • Turnaround Time Calculation
  • Task Scheduling

Club

$14.00
1 user(s) / month
Included in plan:
  • Everything in Crowd +
  • External Server Linkage
  • Task Deduplication (Dedup)
  • Task Tube Management
  • Scan with OCR
  • API Integration
  • Unlimited Form Fields

Pricing:

  • Starting from: $59.00/month
  • Credit card required: No
  • Other purchasing options:

    • Self Starter: FREE. Unlimited quoting and 20 jobs per month
    • Premium: $89/mo/tech. Service Portal, Service Review, customer pricing contracts, Intacct integration, custom integrated support, premium 24x7 support.
    • Enterprise: $119/mo/tech. Advanced integrations library, website hosting, Wordpress technical support, ServiceTrade Certification Courses, premium 24x7 support.

Pricing:

  • Credit card required: N/A
  • Lite: $26 /month up to 2 users
    Basic: $44 /month up to 5 users
    Standard: $89 /month up to 10 users
    Pro: $134 /month up to 20 users
    QuickBooks® 2-way Sync: Online or Desktop $10/month
    14 day free trial

FAQs:

    What platforms does this service support?
  • Any browser for desktop users and native Android smart phones.

  • Does this service offer guides, tutorials and or customer support?
  • We offer video tutorials and email/ticket-based online support from 9:30am – 6:30pm IST across all our plans. Telephonic Support is available only across select plans.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, you can customize the whole hierarchy as per your companies structure.

  • Does this service offer an API?
  • Yes, we have RESTful APIs available which can be easily configured within your ERM/CRM. These are available only across some plans of FeetPort.

  • Who are the main user groups of this service?
  • FeetPort is a workforce management system that helps streamline any kind of field-based process in an organization. Benefits of FeetPort can be leveraged in any business that has a field force.

  • What is this service generally used for?
  • Field Force Automation can benefit any organization with a sizeable field workforce to manage their teams better. By maximizing the utilization of resources, you increase revenue, minimize expenses, and improve customer experience immensely. This along with Location Tracking is a huge winner for companies looking to have control over their teams. FeetPort provides you all these benefits from Day 1.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • We have a robust Help Center that we're constantly updating at support.servicetrade.com.

  • Does this service offer multi-user capability (e.g. teams)?
  • Companies can setup an unlimited number of user accounts for their company. Our application allows you to organize them by their location or by service lines.

  • Who are the main user groups of this service?
  • Commercial service contractors in several industries who provide recurring services. Contractors who care about profitability, operational efficiency and great customer service love ServiceTrade.

  • What platforms does this service support?
  • Any browser for desktop users, and native iOS and Android apps

  • Does this service offer an API?
  • Yes! ServiceTrade's open API can be found on our website.

  • Does this service integrate with any other apps?
  • Intacct
    QuickBooks
    Salesforce
    Slack
    Web forms
    MailChimp
    ...and hundreds of others through Zapier

  • What are some applications this service is commonly used in tandem with?
  • ServiceTrade is compatible with Zapier to connect to hundreds of business applications. We also integrate with popular accounting packages including Intacct, QuickBooks, Sage, NetSuite, Microsoft Dynamics or about any accounting platform.

    Our Service Review integration makes valuable online customer reviews part of the service visit.

  • What is this service generally used for?
  • ServiceTrade is used to engage customers online throughout the service cycle, earn marking impressions from the service delivery, provide online after-service reports, create an online account where customers access their service history, manage work orders, schedule techs in fuel-efficient routes, schedule planned/preventative maintenance and emergency service calls, provide field technicians all the details about their schedule and jobs through the mobile app, collect information from field techs through photos, video, audio notes, paperwork, and fillable forms about what they see and do on site.

FAQs:

    Who are the main user groups of this service?
  • Kickserv is most frequently used by professionals in the plumbing, landscaping, computer repair, HVAC, and carpet cleaning industries. The majority of these companies have fewer than 50 employees.

  • What is this service generally used for?
  • It is used for field service management.

  • What platforms does this service support?
  • Platforms: Web-based on Windows and Mac, iPhone-iPad, Windows Phone, Mobile Web App.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used with QuickBooks.

  • Does this service integrate with any other apps?
  • They have a seamless 2-way Quickbooks integration with no double entry.

  • Does this service offer an API?
  • Yes, they offer an API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
1.82k
Followers:
51

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2006
Based in:
Mill Valley
Employees:
11-50
Likes:
Followers:

Other:

Who uses FeetPort
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ServiceTrade
  • Personal
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
North America

Other:

Regional Restrictions:
No restrictions.
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