Compare Feedio vs Jira Service Management

Feedio 0 IT Service Management (ITSM)	Jira Service Management 92 IT Service Management (ITSM)
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Crozscore 73% what is this? Press Buzz: 35% User Trend: interest falling	Crozscore 86% what is this? User Happiness: 80% Press Buzz: 66% User Trend: no significant changes
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About Feedio Feedio is a tool that allows you to manage and collect customer requirements. It helps you to build an accurate product roadmap and work with your clients in a transparent manner. By creating a centralized forum for all requests, product owners can: - Easily collect feature requests, manage feedbacks centrally, keep everyone engaged with product updates. It’s a simple way to gather feedback and generate new ideas from users. Features like : * Customisable Board Integration with website widgets Status update notifications Voting option for roadmap prioritization Stay up to date on your product features. Receive detailed notification whenever you ship something. Try your hands on Feedio to build better products by surfacing the most relevant user feedback.	About Jira Service Management Deliver fast, exceptional IT service Provide IT service and support without the cost and challenges of traditional ITSM solutions. Our affordable and transparent pricing lets you get started fast and deliver value quickly. Spin up new services with Jira Service Desk’s user-friendly, codeless setup and configuration. Shape your processes to align with the way you work Start with ITIL best practices out-of-the-box and adapt your service management processes with ease to fit the way your teams work. Customize service delivery to your organization’s specific requirements with our advanced ecosystem of integrations and marketplace apps. Resolve issues quickly as a collaborative team Bring development, operations, and support teams together using a single platform to speed service requests through to changes and releases. Take advantage of deep integrations with other Atlassian products, like Jira Software, Confluence, Statuspage, and Opsgenie, allow for a seamless experience so teams collaborate easily and quickly. Extend Jira Service Desk with integrations An extensive marketplace of 1,000+ trusted applications & integrations ensures Jira Service Desk can be custom-fit for any use case.
Features 2-Factor Authentication Analytics Anti-Virus API Batch Permissions & Access Chat Contact Management CRM Integration Customer Management Data Export Data Import Email Integration External Integrations Multi-User Notifications Password & Access Management Project Management Organization Management Malware Protection SAP Integration Bug Tracking Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features 2-Factor Authentication Analytics Anti-Virus API Batch Permissions & Access Chat Contact Management CRM Integration Customer Management Data Export Data Import Email Integration External Integrations Multi-User Notifications Password & Access Management Project Management Organization Management Malware Protection SAP Integration Bug Tracking Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum
Summary No key features associated with this application.	Summary Request Management Incident Management Problem Management Change Management Asset Management Knowledge Management REST API
	Pricing Free Free Included in plan: Up to 3 agents Unlimited customers Service request management Incident management Change management Problem management Asset management Configurable workflows Self-service portal Knowledge base Queues Email and embeddable widget support SLA management Reporting and analytics Automation Multi-language support Apps and integrations 2GB file storage Community support Standard $20.00 Agent 1 to 3 $10/agent x 15 agents, Agent 1 to 15 $20/agent x 85 agents, Agent 101 to 250 $10/agent x 150 agents, Agent 251 and up $3/agent x 750 agents Included in plan: All Free features Up to 5000 agents Audit logs 250GB file storage Local business hours support Premium Agent 1 to 15 $40/agent x 15 agents, Agent 16 to 100 $25/agent x 85 agents, Agent 101 to 250 $15/agent x 150 agents, Agent 251 and up $5.50/agent x 750 agents Included in plan: All Standard features 99.9% uptime SLA Unlimited storage 24/7 premium support
FAQs Does this service offer an API? no What platforms does this service support? no Does this service offer guides, tutorials and or customer support? yes Who are the main user groups of this service? CXO's ,product managers What are some applications this service is commonly used in tandem with? Monday, product plan, Intercomm,Github Does this service offer multi-user capability (e.g. teams)? yes What is this service generally used for? Feedback management Does this service integrate with any other apps? Monday.com, Github	FAQs No FAQs associated with this application.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 695	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:
Other Who uses Feedio Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: no	Other Who uses Jira Service Management Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Languages: English, Chinese, Czech, Danish, Dutch, Estonian, Finnish, French, German, Hungarian, Icelandic, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish Regional Restrictions: No restrictions.