Compare Feedio vs HaloITSM vs GLPI

Feedio 0 IT Service Management (ITSM)	HaloITSM 15 IT Service Management (ITSM)	GLPI 29 IT Service Management (ITSM)
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Crozscore 73% what is this? Press Buzz: 35% User Trend: interest falling	Crozscore 88% what is this? User Happiness: 96% Press Buzz: 41% User Trend: interest rising	Crozscore 90% what is this? User Happiness: 90% Press Buzz: 59% User Trend: interest falling
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About Feedio Feedio is a tool that allows you to manage and collect customer requirements. It helps you to build an accurate product roadmap and work with your clients in a transparent manner. By creating a centralized forum for all requests, product owners can: - Easily collect feature requests, manage feedbacks centrally, keep everyone engaged with product updates. It’s a simple way to gather feedback and generate new ideas from users. Features like : * Customisable Board Integration with website widgets Status update notifications Voting option for roadmap prioritization Stay up to date on your product features. Receive detailed notification whenever you ship something. Try your hands on Feedio to build better products by surfacing the most relevant user feedback.	About HaloITSM HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created. HaloITSM allows organizations to link new incidents with existing requests and share potential solutions with team members or end-users through the knowledge base. Managers can specify default values such as categories, priority, service-level agreements, or mailboxes before creating requests. Customer service agents can view upcoming tasks on a calendar and streamline approval processes by requesting validation on ticket creation or modifications. HaloITSM facilitates integration with various third-party applications such as Slack, Microsoft Office 365, Okta, Splunk, Facebook, Twitter, and more. Other features of HaloITSM include reporting, compliance management, status tracking, a self-service portal, collaboration, and auditing. It also helps businesses generate maintenance requests, store asset details, and set validation rules across configuration fields using IP addresses or numeric passwords.	About GLPI GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.
Features 2-Factor Authentication Analytics Anti-Virus API Batch Permissions & Access Chat Contact Management CRM Integration Customer Management Data Export Data Import Email Integration External Integrations Multi-User Notifications Password & Access Management Project Management Organization Management Malware Protection SAP Integration Bug Tracking Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features 2-Factor Authentication Analytics Anti-Virus API Batch Permissions & Access Chat Contact Management CRM Integration Customer Management Data Export Data Import Email Integration External Integrations Multi-User Notifications Password & Access Management Project Management Organization Management Malware Protection SAP Integration Bug Tracking Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features 2-Factor Authentication Analytics Anti-Virus API Batch Permissions & Access Chat Contact Management CRM Integration Customer Management Data Export Data Import Email Integration External Integrations Multi-User Notifications Password & Access Management Project Management Organization Management Malware Protection SAP Integration Bug Tracking Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum
Summary No key features associated with this application.	Summary No key features associated with this application.	Summary Available in all languages Powered by open source technologies Available for on-premises and on cloud
	Pricing Subscription $49.00 1 user(s) / month Included in plan: All features included	Pricing GLPI Network Cloud $23.00 1 user(s) / month Included in plan: 5 GB storage Backups Updates All core GLPI features Exclusive plugins Free data migration Basic (on-premises) $1,500.00 <10 IT agents/<500 IT assets/ per year Included in plan: Support L.3 unlimited Exclusive plugins Standard $4,400.00 <50 IT agents/< 5000 IT assets/ per year Included in plan: Support L.3 unlimited Exclusive plugins Advanced (on-premises) $14,700.00 >51 IT agents / > 5001 IT assets / per year Included in plan: Support L.3 unlimited Exclusive plugins
FAQs Does this service offer an API? no What platforms does this service support? no Does this service offer guides, tutorials and or customer support? yes Who are the main user groups of this service? CXO's ,product managers What are some applications this service is commonly used in tandem with? Monday, product plan, Intercomm,Github Does this service offer multi-user capability (e.g. teams)? yes What is this service generally used for? Feedback management Does this service integrate with any other apps? Monday.com, Github	FAQs No FAQs associated with this application.	FAQs What are some applications this service is commonly used in tandem with? FusionInventory - plugin for Asset Management on GLPI. Does this service offer an API? Yes. Who are the main user groups of this service? The main users of GLPI are IT managers, IT technicians, IT admins. Does this service offer multi-user capability (e.g. teams)? Yes. What is this service generally used for? GLPI is used as a Helpdesk, Asset Management, Project Management tool, and to track the financials of the company. Does this service offer guides, tutorials and or customer support? Yes, we offer Knowledge Base with best practices. What platforms does this service support? On-premises installation (Linux) or on Cloud (SaaS).
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 695	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 1.67k	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 1.93k
Other Who uses Feedio Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: no	Other Who uses HaloITSM Startups SMEs Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android WinPhone Blackberry Languages: English, German, French, Italian, Dutch, Polish Regional Restrictions: No regional restrictions	Other Who uses GLPI Startups SMEs Agencies Enterprises Languages: German, English, French, Arabic, Portuguese, Spanish, Russian Regional Restrictions: No restrictions.