Compare Feedio vs AlertOps vs GLPI

Feedio 0 IT Service Management (ITSM)	AlertOps 27 IT Service Management (ITSM)	GLPI 29 IT Service Management (ITSM)
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Crozscore 73% what is this? Press Buzz: 35% User Trend: interest falling	Crozscore 87% what is this? User Happiness: 92% Press Buzz: 39% User Trend: interest falling	Crozscore 90% what is this? User Happiness: 90% Press Buzz: 59% User Trend: interest falling
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About Feedio Feedio is a tool that allows you to manage and collect customer requirements. It helps you to build an accurate product roadmap and work with your clients in a transparent manner. By creating a centralized forum for all requests, product owners can: - Easily collect feature requests, manage feedbacks centrally, keep everyone engaged with product updates. It’s a simple way to gather feedback and generate new ideas from users. Features like : * Customisable Board Integration with website widgets Status update notifications Voting option for roadmap prioritization Stay up to date on your product features. Receive detailed notification whenever you ship something. Try your hands on Feedio to build better products by surfacing the most relevant user feedback.	About AlertOps AlertOps is software that enables an organization to take control of incidents and automate actions that reduce cost, protect revenue and improve the customer experience. AlertOps is a SaaS-based, Alerting & Real-Time Platform that helps ITOps, DevOps, SecOps, HybridOps, BusinessOps, IndustrialOps and Support teams respond to business-critical incidents better and faster.   With AlertOps you get: ✓ Total Flexibility, no compromises. ✓ End-to-end Workflow Automation. ✓ Full Stack Incident Visibility ✓ Expert Guidance, on-demand. Visit us at: alertops.com and schedule a personalized demo. We will be happy to discuss your use case and show you why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter. AlertOps is an incident management system that helps IT operations and DevOps manage and optimize their alerts from various monitoring systems to greatly reduce alert fatigue and mean time to resolution (MTTR). AlertOps ensures that the alerts reach the right person the first time, every time! We use smart routing technology, routing rules based on user priorities and schedules that integrate with your on-call schedule. AlertOps manages your incident management process by reducing alert noise and resolution time with our multi-tiered escalation rule. AlertOps is currently being used by 1,000’s of users; trusted by major corporations to manage their IT operations. AlertOps allows you to: • Receive unlimited push notifications • Easily respond to open alerts (view, take assignment, close or escalate to the next on call person) • View alert details and resolution • View all messages related to the alert • Assign Alerts directly from push notifications without launching the app • Reply to Alerts, even if you’re not on-call • Get resolution details when an alert is closed Why AlertOps? AlertOps is an industry-leading Incident Response Automation and Alert Management Platform. A SaaS-based software solution, collaboration and automation hub that enables an organization to dramatically improve the issue notification, escalation, and time to resolution process. As incidents occur that impact business-critical processes and revenue streams, the platform alerts the right people at the right time and with the right data to enable rapid incident resolution. As organizations evaluate solutions to improve and transform critical incident response -- to support ever-increasing customer and business requirements -- the AlertOps platform is uniquely suited with category-leading features to enable better and seamless customer experiences while helping drive improved operational efficiency and boosting business results. Discover why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.	About GLPI GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.
Features 2-Factor Authentication Analytics Anti-Virus API Batch Permissions & Access Chat Contact Management CRM Integration Customer Management Data Export Data Import Email Integration External Integrations Multi-User Notifications Password & Access Management Project Management Organization Management Malware Protection SAP Integration Bug Tracking Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features 2-Factor Authentication Analytics Anti-Virus API Batch Permissions & Access Chat Contact Management CRM Integration Customer Management Data Export Data Import Email Integration External Integrations Multi-User Notifications Password & Access Management Project Management Organization Management Malware Protection SAP Integration Bug Tracking Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features 2-Factor Authentication Analytics Anti-Virus API Batch Permissions & Access Chat Contact Management CRM Integration Customer Management Data Export Data Import Email Integration External Integrations Multi-User Notifications Password & Access Management Project Management Organization Management Malware Protection SAP Integration Bug Tracking Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum
Summary No key features associated with this application.	Summary No key features associated with this application.	Summary Available in all languages Powered by open source technologies Available for on-premises and on cloud
	Pricing Starter Pack Free Included in plan: Easy on-call scheduling, unlimited API calls, enriched alerts & online help Standard $5.00 1 user(s) / month Included in plan: Alerting and on-call scheduling for small teams (up to 10 users) Premium $15.00 1 user(s) / month Included in plan: Advanced incident response automation for teams Enterprise $23.00 1 user(s) / month Included in plan: Major incident management for enterprise needs	Pricing GLPI Network Cloud $23.00 1 user(s) / month Included in plan: 5 GB storage Backups Updates All core GLPI features Exclusive plugins Free data migration Basic (on-premises) $1,500.00 <10 IT agents/<500 IT assets/ per year Included in plan: Support L.3 unlimited Exclusive plugins Standard $4,400.00 <50 IT agents/< 5000 IT assets/ per year Included in plan: Support L.3 unlimited Exclusive plugins Advanced (on-premises) $14,700.00 >51 IT agents / > 5001 IT assets / per year Included in plan: Support L.3 unlimited Exclusive plugins
FAQs Does this service offer an API? no What platforms does this service support? no Does this service offer guides, tutorials and or customer support? yes Who are the main user groups of this service? CXO's ,product managers What are some applications this service is commonly used in tandem with? Monday, product plan, Intercomm,Github Does this service offer multi-user capability (e.g. teams)? yes What is this service generally used for? Feedback management Does this service integrate with any other apps? Monday.com, Github	FAQs What is this service generally used for? This service is generally used for major incident management needs as well as for communicating and collaborating. Specifically, with on-call scheduling, you can reduce your MTTR drastically. Does this service offer multi-user capability (e.g. teams)? AlertOps offers multiple user capability as it is a pay per user service. In AlertOps you can have both individuals and teams that you could have join a conference bridge. Additionally you are able to assign users to different levels of security such as Tier 2, Tier 1, or manager. Does this service offer an API? Yes, we offer both an Open General REST API and an Email API. Does this service offer guides, tutorials and or customer support? We have documentation that is easy to access on the website. Additionally, AlertOps has instructional videos. AlertOps offers live demos and a 14 day free trial. For additional support, we also are always on email and chat on Intercom. What are some applications this service is commonly used in tandem with? This service is commonly used in tandem with monitoring tools and service desk / help desk tools. Who are the main user groups of this service? The main user groups of this service are IT team members, DevOps team members, and Incident Management team members. These teams are regularly part of enterprises and sometimes SMB's as well. Does this service integrate with any other apps? AlertOps integrates with over 100 other apps including: JIRA, ServiceNow, HipChat, Slack, AWS, DataDog, BMC RemedyForce, Nagios, NewRelic and Splunk. What platforms does this service support? AlertOps is a web based platform that also has an android and an iOs mobile app.	FAQs What are some applications this service is commonly used in tandem with? FusionInventory - plugin for Asset Management on GLPI. Does this service offer an API? Yes. Who are the main user groups of this service? The main users of GLPI are IT managers, IT technicians, IT admins. Does this service offer multi-user capability (e.g. teams)? Yes. What is this service generally used for? GLPI is used as a Helpdesk, Asset Management, Project Management tool, and to track the financials of the company. Does this service offer guides, tutorials and or customer support? Yes, we offer Knowledge Base with best practices. What platforms does this service support? On-premises installation (Linux) or on Cloud (SaaS).
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 695	Vendor Information Founded: - Based in: Bloomingdale Employees: 11-50 Likes: Followers: 1.39k	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 1.93k
Other Who uses Feedio Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: no	Other Who uses AlertOps Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.	Other Who uses GLPI Startups SMEs Agencies Enterprises Languages: German, English, French, Arabic, Portuguese, Spanish, Russian Regional Restrictions: No restrictions.