Compare Feedio vs Freshservice vs Motadata

Feedio 0 IT Service Management (ITSM)	Freshservice 905 IT Service Management (ITSM)	Motadata 19 IT Service Management (ITSM)
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Crozscore 73% what is this? Press Buzz: 35% User Trend: interest falling	Crozscore 91% what is this? User Happiness: 92% Press Buzz: 54% User Trend: no significant changes	Crozscore 86% what is this? User Happiness: 92% Press Buzz: 43% User Trend: interest rising
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About Feedio Feedio is a tool that allows you to manage and collect customer requirements. It helps you to build an accurate product roadmap and work with your clients in a transparent manner. By creating a centralized forum for all requests, product owners can: - Easily collect feature requests, manage feedbacks centrally, keep everyone engaged with product updates. It’s a simple way to gather feedback and generate new ideas from users. Features like : * Customisable Board Integration with website widgets Status update notifications Voting option for roadmap prioritization Stay up to date on your product features. Receive detailed notification whenever you ship something. Try your hands on Feedio to build better products by surfacing the most relevant user feedback.	About Freshservice Freshservice is Freshworks’s intelligent, right-sized, cloud-native service management solution. Freshservice does this by taking a fresh approach to building and delivering modern employee experiences and unified service management —empowering businesses to achieve efficiency, fast time-to-value, and improved employee satisfaction, and productivity. Freshservice provides an out-of-the-box, end-to-end consumer-grade experience that empowers employees to work anywhere, anytime. It provides efficiency and agility through AI (Artificial Intelligence) to create contextual and intelligent experiences. It powers integrations and workflows at the enterprise scale, building upon an open platform and marketplace with connectors and APIs (Application Programming Interface) to extend and customize. Enterprises using Freshservice will realize higher ROI, efficiency, and effectiveness. With Freshservice, you get: IT Service Management Accelerate service delivery with consumer-grade experiences, respond to changes faster, improve reliability, proactively predict and prevent issues, and experience an intuitive platform. IT Operations Management Streamline digital operations, filter noise and automate incident creation, escalation, and routing. Resolve issues faster with ML-powered insights and deliver uninterrupted IT services. New-Gen Project Management Plan, execute, and track projects better using a new-gen, integrated project management solution for IT services and project management to come together to deliver consistent business results. Enterprise Service Management Deliver uncompromised employee delight across the enterprise with a unified service management solution for both IT and business teams to provide fast, easy, and seamless employee services. IT Asset Management Build a backbone for efficient service delivery with complete visibility into your on-premise and cloud infrastructure with modern ITAM for asset discovery and governance.	About Motadata The ITIL V3 Compliant IT Service Management Software organizes information, automates support workflow, eliminates manual/back-end complexities and encourages self-service for maximum productivity and superior user experience. The platform offers a modern interface, built-in templates and guides, instant universal search and meaningful insights that help your IT teams to work effectively and streamline IT service delivery. The Platform drastically reduces the number of incoming tickets, helps in creating a centralized knowledge base, eases the complexity of managing multiple assets, enables technicians to deploy patches remotely, complies to audit requirements and improves the performance of IT Service Desk. The platform has received PinkVERIFY 2011 Certification for Incident Management, Problem Management and Request Fulfillment Modules.
Features 2-Factor Authentication Analytics Anti-Virus API Batch Permissions & Access Chat Contact Management CRM Integration Customer Management Data Export Data Import Email Integration External Integrations Multi-User Notifications Password & Access Management Project Management Organization Management Malware Protection SAP Integration Bug Tracking Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features 2-Factor Authentication Analytics Anti-Virus API Batch Permissions & Access Chat Contact Management CRM Integration Customer Management Data Export Data Import Email Integration External Integrations Multi-User Notifications Password & Access Management Project Management Organization Management Malware Protection SAP Integration Bug Tracking Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features 2-Factor Authentication Analytics Anti-Virus API Batch Permissions & Access Chat Contact Management CRM Integration Customer Management Data Export Data Import Email Integration External Integrations Multi-User Notifications Password & Access Management Project Management Organization Management Malware Protection SAP Integration Bug Tracking Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum
Summary No key features associated with this application.	Summary Asset Management & Asset Discovery Includes: Assets Life cycle management; Better asset optimization; Controlling IT assets data; Discovering new assets easily. Incident Management: Minimizes the impact of failures and interruptions on business operations & ensure best possible service level agreement. Problem Management: Once user raises a problem, Freshservice simplifies the problem management process with a thorough problem analysis. This includes root cause analysis and analysing the impact and the symptoms of the problem in question. Knowledge Base: Quick answers to all frequent queries. Change Management: When it comes to tracking changes, looking up linked problems or making plans for a rollout, Freshservice makes sure that any and every task is just a few clicks away. Release Management: This service makes release management as seamless as possible by equipping its users to deal with even the most unexpected of conflicts. Contract Management: Easy to manage IT contracts with Freshservice.	Summary No key features associated with this application.
	Pricing Starting from: $19.00/month Credit card required: No Blossom: $19/agent/month, billed annually. Garden: $49/agent/month, billed annually. Estate: $79/agent/month, billed annually. Forest: $99/agent, billed annually.
FAQs Does this service offer an API? no What platforms does this service support? no Does this service offer guides, tutorials and or customer support? yes Who are the main user groups of this service? CXO's ,product managers What are some applications this service is commonly used in tandem with? Monday, product plan, Intercomm,Github Does this service offer multi-user capability (e.g. teams)? yes What is this service generally used for? Feedback management Does this service integrate with any other apps? Monday.com, Github	FAQs Who are the main user groups of this service? The platform is most commonly used by IT admins, along with technicians and managers in businesses of all sizes. What is this service generally used for? Freshservice is used as a cloud-based ITIL service desk solution. What platforms does this service support? Online & native mobile apps. Does this service integrate with any other apps? Freshservice ServiceDesk integrates with the following applications: LogMeIn Rescue, FreshBooks, Harvest, Dropbox, Zapier, Pivotal Tracker, SurveyMonkey, Google Apps for Work, Google Calendar, JIRA. Does this service offer an API? Freshservice ServiceDesk has an API available for use. What are some applications this service is commonly used in tandem with? It is commonly used in tandem with: FreshBooks, Pivotal Tracker, and JIRA. Does this service offer guides, tutorials and or customer support? It offers: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.	FAQs No FAQs associated with this application.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 695	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 197
Other Who uses Feedio Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: no	Other Who uses Freshservice Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: English, German, Spanish, Portuguese, Chinese, Czech, French, Italian, Finnish, Dutch, Danish, Swedish, Indonesian, Turkish, Vietnamese, Russian, Polish, Norwegian, Slovenian, Slovak, Korean, Hungarian, Estonian, Japanese Regional Restrictions: No restrictions.	Other Who uses Motadata Startups Agencies Enterprises Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.